KB Home Reviews in Las Vegas, NV

KB home team, very helpful, wonderful service!

Jon and Devin were great! They both were very informative and made me and my family feel really comfortable and confident with the home. They were the best!

He was so helpful

From the very beginning we experienced a very pleasant home buying process. Laura is just awesome, she kept in touch and updated us regularly on the process and progress of our new home. Our experience with the KB design center had a couple of hiccups but they were able to work them out and everything turned out just as we had planned. Our superintendent, Skott has been very responsive and helpful in everything we have needed him to do with our new home. We have only had a couple of small issues that were on the contractor side and not related to KB, so overall I would say it has been a very pleasant home buying experience. ... More

We were very pleased that our home was completed on time and for the excellent communication and responsiveness from Kimara in the sales office and Jesse in building management. These two individuals made for a great experience in our home building process. Thanks you Kimara and Jesse!

It was a great experience overall

Amber, made it easy and smooth when we check and decide that we want the house. Easy to talk to. Tyler, was an amazing person he’s always responded if we have questions and or problems with our house. The quality of our new home is not that great, our expectations are high for a brand new house, the paints are uneven, the doors were broken also the restrooms need a retouch and lastly the 2nd floor making noise when you’re heading to the master room.

Jesse and Deann are great wholesome people who truly care.

the process of home buying was surprisingly fast and simple. compared to other places.

I’m happy with my new home. Nice place to live.

All the team members are great and respectful, they made entire process easy and interesting, they were updating the progress throughout and responding in a timely manner. I am enjoying the house

What an amazing experience! Jana and Jordan and their Team are fabulous! They’re timely and dedicated professionals that are on top of their game! They’re always there when we need them and have made this a wonderful experience.

Before we sign the contracts for the new home we told the KB agent that we will be adding a second name to the tile and was told that we could add that person during the signing at the title company. When the signing day came was told by the title company that KB has to amendment our contract. So we went back to the KB agent told them what happen and was told by the agent that they can not provide amendment or change the contract. Which will create additional cost for us to hire a lawyer to deed our title . Also we were require 50k in earnest money deposit compare to our other home purchase that was 7-10k by a different builder. We have to tell KB during the walk through there are lots of crack 2x4. that needed fix. ... More

The construction Manager spent a good amount of time wth us on the final walk through and after getting moved in tp acwuaint us with the new home and its many functions. He was of great assistance.

We had a great experience with being led through the home building process step by step. The design studio had lots of options that allowed us to upgrade as much as we wanted and customize our home. Our sales rep, Sherry, helped us with our paperwork, helping us submit our big options just the right way, answered thousands of our questions, sent us weekly photos and updates, and followed through to and after with our back landscaping, keys, etc. Our construction superintendent was amazing. He went over every detail of the build with us, answered all our questions no matter how silly, found and fixed issues quickly, and went way beyond 100% in his efforts to make this a great experience for us. Beyond all, Wes was genuine and really cared about the quality of the job and our satisfaction. That was such a refreshing experience to have someone really care about their performance and not just a paycheck. The house is beautiful, comfortable, and most importantly feels like home! ... More

The process was pretty simple and the timeline that was provided for our new bill to be finished was accurate. The sales office was always accommodating and welcoming, and honest about different questions we had including upgrades. Once the final walk-through was complete and we moved in, that’s when he realize the quality of work and craftsmanship left much to be desired. Overall, we felt slightly disappointed after moving into our new home. However, these are usually single-family starter homes so somewhat to be expected.

not being considered the property line wall and not being followed up the defacts repairs

Overall happy with sherry in sales who was very responsive with questions @ river trails development!

KB never sent us our AC warranty. When we called to address the issue they just said it had expired even tho it was their fault for not sending it. Now we have no AC warranty. The tree in the front was dead before moving in and never replaced it. When I called they just said they cant do it. Our garage door has been defective for 3 months. Three mechanics have come and still haven’t fixed the door. The quality of the work is horrible and cheap. Pipes are made of plastic and not copper which means they won’t last long before they break or leak. The exterior stucco is already falling off and the exterior paint is already patchy. Baseboards and door frames are cheap, out of angle, and chipped. They claim the interior paint is flat alabaster but it feels like cheap primer and gets dirty by just looking at it. Smoke alarms go off for no reason sometimes even with brand new batteries. Not a single window is leveled and the have mud bumps which causes gaps thru my blinds allowing light to get thru. Stairs handrail is not the color I paid for and superintendent said it was even tho I showed him a picture of what I ordered they push you to believe that you’re wrong so you keep the product. There were defectively stained cabinets which I paid extra for, but the superintendent said he could not replace them and we had to keep them. I’m never buying from KB again and can’t wait to sell this cheap house. I feel like I’ve been robbed/scammed. Customer service is horrible and nobody has answers. I can’t remember how many times they said “I don’t know”. I need to get out of this house ASAP. The buying process was easy, as expected since they just wanna get paid. Just know that once you pay your on your own. ... More

Put your mind at ease and buy with KB. Great options,best locations and will go extra mile to provide you with your dream home.

I would like to mention several KB Home staff, including Gina, Lorie, Chase, Nick, Javier, and Marla. I want to thank them for all their hard work and support during the building process. Also, they continue to reach out and check on us, if we need anything!! Awesome people!!! Thank you all for everything you have done for us!!

I am very happy for the KB home

Good service and very attentive

Overall a good experience! Some bumps along the way, but it was mostly expected. People at the sales office tired hard to be helpful, but there are a few miscommunications and mistakes which took a lot of time to correct. On the other hand, KB home offers a good value for homebuyers with a lot of basic amenities included in the price, especially if you are a first time home owner.

KB Homes keep well connected with its clients. Their sales team kept me updated about the progress almost every week. Their Design team is very knowledgeable, helpful. They built the house weeks prior to the expected timeframe. One thing I like to suggest-- improve interior painting workmanship. Too thin coated paint makes it very flimsy and leave mark on the wall in case hit by even any soft bag. Few on-line video about how to complete warranty documentations, whom to contact (there are many parties involved--manufacturer, installer, KB reps) will help the home owners and reduce the number of phone calls to KB home CS. ... More