KB Home Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About KB Home.
Read all 1136 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Las Vegas Area
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Customer Reviews
I never got contacted for either 10 day paint touch up or 30 day home follow up. I have many issues that have not been dealt with and they know about.
- Anonymous
- Verified HomeBuyer
- March 15, 2020
- Las Vegas, NV
Have outside paint issues, master bath caulking issues and master shower drain issues. I have advised project manager about flooring issues and was suppose to get back. Nothing. Advised about sliding glass door frame caulking issue. I had an electrical issue where multiple wires were bare in box and it was repaired with just applying electrical tape. Not acceptable. Entry door is damaged and got painted over and other doors in house have same issues. I was suppose to get a complimentary water filtration system at kitchen sink. Company came out over a month ago and said they would contact me ...
KB Home responded:
Hello, I’m very sorry that you are disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Mortgage Company
- Diane C.
- Verified HomeBuyer
- March 11, 2020
- Las Vegas, NV
I went with the one stop shopping with KB and thought that was a great idea and it was up until the end. The mortgage company stinks! They don’t communicate in anyway. I was very nervous with making my first mtg pyt, setting up their online payment and through the whole process they never communicated once. A good thing I kept checking the site then I had to email them to see something wasn’t set up right. I went through every other company (utility) and they were awesome, but not this mtg company. What a sad way to end what was a good experience.
KB Home responded:
Hi Diane, we're very sorry that you are disappointed with your experience with the mortgage company. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Great home !
- Alyxa L.
- Verified HomeBuyer
- March 11, 2020
- North Las Vegas, NV
I had nothing but pleasant experiences with everyone who works with Kb. They made this home buying experience very easy and stress free .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great experience
- Anonymous
- Verified HomeBuyer
- March 10, 2020
- Las Vegas, NV
Great experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Management Issues
- Danny T.
- Verified HomeBuyer
- March 03, 2020
- North Las Vegas, NV
Management will never respond to your concerns. It all about making the sell. Please make sure you get everything in writing.
KB Home responded:
Hi Danny, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. -Brian
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 2
Thanks
- Marcus W.
- Verified HomeBuyer
- March 03, 2020
- North Las Vegas, NV
Overall pleased.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Awesome!
- Omar M.
- Verified HomeBuyer
- March 03, 2020
- North Las Vegas, NV
KB Home was very helpful throughout the whole process always keeping in touch with you weekly. They help out as much as they can with the house process. Home was built up to code and done neatly. Being a Carpenter myself had no complaints from me throughout building process. Would recommend 100%
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great builders less than stellar materials.
- Anonymous
- Verified HomeBuyer
- March 03, 2020
- North Las Vegas, NV
Great builders less than stellar materials. Some questions, particularly early on, took days to get answered.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
KB Home - Very happy with my new house
- Stephanie B.
- Verified HomeBuyer
- February 18, 2020
- North Las Vegas, NV
Very happy with my new house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great purchase
- Anonymous
- Verified HomeBuyer
- February 18, 2020
- Las Vegas, NV
Great purchase
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Positive experience.
- Jose M.
- Verified HomeBuyer
- February 12, 2020
- Las Vegas, NV
I understand there might be details that I will find throughout the months, but so far I'm happy with the handling of any issues or questions I've had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB is reliable and great customer service
- Arlene M.
- Verified HomeBuyer
- February 11, 2020
- Las Vegas, NV
KB is one of the best home builder in Las Vegas
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great experience with Sales and Construction staff.
- Chase K.
- Verified HomeBuyer
- February 11, 2020
- Las Vegas, NV
KB Home loans was terrible. Everything else has been great
KB Home responded:
Hi Chase, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Enjoy your home. -James
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding
- Anonymous
- Verified HomeBuyer
- February 06, 2020
- Las Vegas, NV
This is my first home that I have ever purchased, and I love it! It’s perfect my family of three. However, process to buy the house was long and arduous which can be a turnoff for first time buyers, though if not for the amazing staff of KB homes then I would have lost hope entirely.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quite A Journey
- Maichoua X.
- Verified HomeBuyer
- February 04, 2020
- Las Vegas, NV
This process for new homebuyers can be overwhelming. There's so much information I needed to know & it was hard to keep track of everything. Mike, in the sales office, was amazing at giving me up-to-date information on the progress of my home build in this 7-month process. The design studio was a fun, but exhausting, day of so many options & features, my head was swimming by the end of the day. But the design studio team was wonderful in guiding me through the details. Doing this from another state was really challenging. Overall it was quite a journey & I'm extremely happy with my home ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
exceptional and professional
- Bob K.
- Verified HomeBuyer
- February 04, 2020
- North Las Vegas, NV
KB homes has a great team of people working for them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love our home
- Christopher F.
- Verified HomeBuyer
- February 04, 2020
- North Las Vegas, NV
Beyond expectations
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Well and quick done.
- Tin D.
- Verified HomeBuyer
- January 29, 2020
- Las Vegas, NV
The owner has been informed weekly about the new house building period with pictures. The house was builded well and under 6 months.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Kb was very accommodating and easy to work with.
- Breann W.
- Verified HomeBuyer
- January 28, 2020
- North Las Vegas, NV
Kb was very accommodating and easy to work with. Also, very responsive to requests and questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home
- Anonymous
- Verified HomeBuyer
- January 22, 2020
- North Las Vegas, NV
Jeff from the sales office was very friendly and quick to respond to our needs. There were several things that had to be cleaned up after our walkthrough that seemed to be ignored but we were reassured by the superintendent that 1 year home warranty will cover it.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
KB Home - The guides are very clear.
- Chausang L.
- Verified HomeBuyer
- January 20, 2020
- Las Vegas, NV
The guides are very clear. People are very nice
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fine Details
- Anonymous
- Verified HomeBuyer
- January 16, 2020
- Las Vegas, NV
It's the little things in life that matter most and the finish carpentry was extremely poor. Walls not plumb, messy grout lines, dings & nicks everywhere (interior & exterior). I also need to mention KBH's framing means & methods. KBH doesn't cover the whole exterior shell of their homes in plywood sheathing or board of any kind because their homes have been "engineered" and the sheathing is only needed in "certain locations" to meet the shear strength requirements. So KBH uses 25 to 50% less sheathing per home, saving them a ton of money but not necessarily the consumer. From a ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Satisfied
- Maria Z.
- Verified HomeBuyer
- January 15, 2020
- Las Vegas, NV
This is our dream house, brand new!!!! and We are completely satisfied and happy. The team of KB home had helped a lot in making it hassle free, from the upgrade office, Phyllis is so patient. Even in my last minute change of mind she made it possible. Then come to the walk thru with Paul, amazing guy that truly understands the homeowners expectations and his commitment in achieving our satisfaction. He never fails us. Now with our small issues in the house, right away after contacting customer service, Robert showed up the following day and now its set up to be fix tomorrow. i never thought ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy in our new home
- Damaris I.
- Verified HomeBuyer
- January 14, 2020
- Las Vegas, NV
Our experience with KB Home has been wonderful. We had an expedited purchase and Alex was extremely helpful in making sure that everything was ready of the KB Home side.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Thomas X.
- Verified HomeBuyer
- January 14, 2020
- Las Vegas, NV
Made entire process easy
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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