KB Home Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About KB Home.
Read all 1028 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Las Vegas Area
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Customer Reviews
Would Not Use KB Again
- Jordan H.
- Verified HomeBuyer
- November 15, 2020
- North Las Vegas, NV
Unfortunately, this house is just not what we expected. To name a few problems, there are cracks, leaks, patches of different colored paint, missing grout between floorboards and tiles and wonky tiles throughout the house. It is just over all poor quality. We asked for these things to be fixed before moving in, but they weren't. After many arguments and debates with multiple people, we eventually just had to move in without fixes.
KB Home responded:
Hi, Jordan, we're sorry for any frustration. If you would like to speak with a manager of KB Home to discuss these and any other concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -Brian
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Rush Job
- Anonymous
- Verified HomeBuyer
- May 16, 2020
- Las Vegas, NV
KB Home did a poor job in building my house. It took them almost 6 months to build the house but it looked like a rush job. They installed the kitchen and bathroom cabinets without care. As evident of cracked cabinet doors with deep scratches and dents. The wired shelves were not inspected prior to installation, as some of them already have chipped paint and looks dirty. Paint splatter on tile floor and carpet. They didn’t made an effort to clean up after painting. The doors appeared were not wipe down before painting, dust and dirt were painted over. There were also deep scratches and dents ...
KB Home responded:
Hi, This sounds frustrating for you and I’d like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into the concerns you have mentioned. -James
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Not happy
- Anonymous
- Verified HomeBuyer
- March 06, 2019
- North Las Vegas, NV
Not happy, Very disappointed, terrible in many ways, lies
KB Home responded:
Hello, thank you for your feedback. We are sorry for any frustration and would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. --Brian
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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