KB Home Reviews in Las Vegas, NV

Bad experiences... still need improvement pre-sales and post-sales.

I had my worst experience buying a home from KB.

6 month delivery delay, unprofessional after completion of sale. Independent building inspection revealed 100+ items not in compliance with building code. Obviously short cuts were taken in construction of my townhome. It’s a brand new home.

Before I gave a satisfied rate, everybody related my home was so nice and kind and took care of my complaint. However, after rating, they 1) IGNORE ME 2) BROKEN APPOINTMENT WITHOUT NOTICE OR EXCUSE 3) SENT WORKERS WITHOUT NOTICE OR INFORM EVEN VERY EARLY MORNING 4) TOOK ALMOST 4 MONTHS JUST SCUREWED SOMETHING 5) LET BROKEN MASTER BED WINDOW OPEN MORE THAN 2 MONTHS THAT ALLOWED CONSTRUCT DUST CAME INTO MY HOUSE. Finally, I give up complaint more, because I do not trust them and I do not have more energy to wait them.

Zero quality and building price are not fair, customer service rate is 2 out of 5. sale and finance are 5 star and helpful.

We have had a horrible experience and would not recommend using KB. Even after moving in, we still have so many issues that are taking forever to be addressed. We were told that any defects would be fixed within three days of our New Home Orientation, but here we sit about two months later and are still waiting for so many issues to still be fixed. Most of the issues are around sloppy work and cutting corners. Whoever worked on our house clearly doesn't have any pride in workmanship, and just rushed through their jobs hoping no one would complain. It is extremely disappointing to buy a new home in this condition, and is even more disappointing that they are taking so long to make things right. ... More

Financing officer is a turboWhat Kehinde super attendant told me fix the one weeks take it two months to fix it

Unfortunately, this house is just not what we expected. To name a few problems, there are cracks, leaks, patches of different colored paint, missing grout between floorboards and tiles and wonky tiles throughout the house. It is just over all poor quality. We asked for these things to be fixed before moving in, but they weren't. After many arguments and debates with multiple people, we eventually just had to move in without fixes.

KB Home did a poor job in building my house. It took them almost 6 months to build the house but it looked like a rush job. They installed the kitchen and bathroom cabinets without care. As evident of cracked cabinet doors with deep scratches and dents. The wired shelves were not inspected prior to installation, as some of them already have chipped paint and looks dirty. Paint splatter on tile floor and carpet. They didn’t made an effort to clean up after painting. The doors appeared were not wipe down before painting, dust and dirt were painted over. There were also deep scratches and dents on doors. Chunks of dried cement on garage floor, driveway and patio pavers. They didn’t even wash down the spot where they mix the cement. Splatter of stucco stains on pavers, brick fence and entry way. I believe if you build a house you expect perfection. ... More

Not happy, Very disappointed, terrible in many ways, lies

Many issues