KB Home Reviews in Charlotte, NC
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What Charlotte Homeowners Have to Say About KB Home.
Read all 62 verified reviews from homeowners that built a new home with KB Home in the Charlotte area. Charlotte homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.5 out of 5 stars in Charlotte Area
62 Reviews in Charlotte Area
KB Home in Charlotte Area
View Homes
Customer Reviews
My KB home
- Theresa M.
- Verified HomeBuyer
- March 06, 2024
- Denver, NC
KB was terrific from start to finish on the whole process. They are upfront and clear on providing information as well as explaining points if you don't understand.
KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, Theresa!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience!
- Patricia M.
- Verified HomeBuyer
- February 06, 2024
- Denver, NC
KB folks were great to work with and very responsive to questions after we moved in!
KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you, Patricia!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home value and customer service
- Clark S.
- Verified HomeBuyer
- January 19, 2024
- Huntersville, NC
KB homes was excellent to work with. Their dedication to pleasing the customer is noticed every step of the way. They made the home buying process enjoyable and were quick to fix any issues that did not meet expectations.
KB Home responded:
We're thrilled to hear that you had such an enjoyable experience working with the team here at KB Home, Clark!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Responsive and Helpful Sales Rep
- Anonymous
- Verified HomeBuyer
- January 02, 2024
- Huntersville, NC
The sales rep regularly touch base and check in to see if everything is going well or if I have any questions.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
My KB home Experience
- Gladys N.
- Verified HomeBuyer
- December 20, 2023
- Huntersville, NC
It was a great and smooth process working with KB Home staff to buy our home. Ann the salesperson was wonderful and readily available with responses to our questions. Jon was very detailed and kept us updated each step of the building process. Our home is beautiful and we are happy to have chosen KB Homes I would greatly recommend KB
KB Home responded:
Congratulations on your new home, Gladys! We're excited to hear that Ann, Jon, and the rest of our team were able to provide such a beautiful new house for you.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Job!
- Anonymous
- Verified HomeBuyer
- November 29, 2023
- Denver, NC
A Wonderful building experience. Kudos to Everyone!
KB Home responded:
We're glad to hear that you had such a wonderful experience working with the team here at KB Home!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Uncooperative and poor communication between sales and project manager
- Stephen N.
- Verified HomeBuyer
- October 18, 2023
- Huntersville, NC
While the home is a beautiful home, the journey was miserable. Most issues were handled but the concrete work was poor.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
KB Hills
- Shanese R.
- Verified HomeBuyer
- September 12, 2023
- Huntersville, NC
Our sales Rep Ann was absolutely amazing! She is always there to answer questions and always provided weekly updates. Jon and Leah the PMs were awesome they provided weekly updates and helpful tips and were very knowledgeable. This KB team at the Hills is an All Star team!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Homes Rock!
- Gerald R.
- Verified HomeBuyer
- September 07, 2023
- Denver, NC
From looking at the homes in Bella Vista, to choosing a home to purchase, to working the deal, to final work done & walk through before closing, to closing was the best home buying expereience ever!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buyer
- Jennifer T.
- Verified HomeBuyer
- August 23, 2023
- Huntersville, NC
People were either 100% amazing or 100% not helpful, caused issues and just plain didn’t care.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Best homebuying experience
- Belinda J.
- Verified HomeBuyer
- August 15, 2023
- Huntersville, NC
Building my first semi construction home with KB has been the greatest experience ever. My sales representative set the tone for the awesome experience I was going to experience. From signing my contract to studio design to pre construction and the final walk through I could not be happier with KB. I have been in my home for a month now and so far have not had any issues with them home. The care and attention that went into my home was absolutely amazing. I'm so happy to be in my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing first time home building experience!
- Morgan W.
- Verified HomeBuyer
- August 09, 2023
- Huntersville, NC
KB Homes was amazing to work with. This was my first time building a home and I was a little nervous at first. They made the process simple and efficient from the Design Studio to the construction. Would definitely build with KB Homes again in the future
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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