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KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 216 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

216 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.3

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Ian

  • David C.
  • Verified HomeBuyer
  • December 13, 2024
  • Youngsville, NC

Construction manager was great throughout the entire process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best new home buy !

  • Raymond R.
  • Verified HomeBuyer
  • November 30, 2024
  • Youngsville, NC

To start the sales person was thro thorough and listened to what we wanted in a new home. The project manager was reliable and quick to respond to any concerns we had. Also I received a call from the manager and salesperson every week to let me know how everything was coming along. I would totally recommend a KB home to anyone wanting to buy a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Terry

  • Michael L.
  • Verified HomeBuyer
  • November 14, 2024
  • Lillington, NC

Terry was very good in explaining everything during the entire process of our house being built and made sure the house had no issues before we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is awesome!!

  • Philip C.
  • Verified HomeBuyer
  • October 18, 2024
  • Rolesville, NC

Jimmy, Josh, Mary Ann and Curtis were fabulous to work with. They were professional, kind, caring and wanted us to be completely satisfied in all aspects of the home buying experience. Kudos to KB, we are excited and love our new home!

KB Home responded:
Thank you so much for sharing these kind words with the entire KB Home team, Philip!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional and great service!

  • Chi-Han H.
  • Verified HomeBuyer
  • October 02, 2024
  • Durham, NC

The place is great and KB home is willing to help in any situation. Thank you for being so kind! Love this place.

KB Home responded:
Thanks so much for these kind words for our entire KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

5 Star Service All Around!

  • Shelby C.
  • Verified HomeBuyer
  • September 26, 2024
  • Rolesville, NC

Had an amazing home buying experience with the entire KB crew. From the sale, to builders to financial folks, everyone was amazing and would absolutely recommend!

KB Home responded:
We're thrilled to hear that you had an amazing time working with our team, Shelby

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder

  • Michael D.
  • Verified HomeBuyer
  • September 07, 2024
  • Willow Spring, NC

The seller Gabriel was very knowledgeable about KB homes and helped us through every step of the process. Our builder Mike was the best. If we wanted something looked at , he was very attentive to our needs. So far KB homes he been the best of all the home companies we’ve dealt with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

JOSH GAS BEEN THERR TOANSWER ANY CONCERNS.

  • Edward Francis B.
  • Verified HomeBuyer
  • August 16, 2024
  • Durham, NC

THE ONLY ISSUE THAT I HAVE NOW IS THE SWITCH FIR THE GARBAGE SHOULD BE UNDER THE SINK FOR EASY RATHER THAN 3 FEET AWAY. IT JUST IS A VERY UNCOMFORTABLE WAY TO HANDLE THE USE OF THE GARBAGE DISPOSABLE.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mamatha

  • Mamatha P.
  • Verified HomeBuyer
  • August 15, 2024
  • New Hill, NC

Overall satisfied with the out put of our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Sweet Home!

  • Jessica M.
  • Verified HomeBuyer
  • August 12, 2024
  • Willow Spring, NC

KB made the homebuying experience seamless in a harsh market! 10 out 10 experience and I love my new home and neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Experience

  • Zhiquan Z.
  • Verified HomeBuyer
  • August 06, 2024
  • Durham, NC

Deeply appreciated your time, effort, patience, friendship, and everything before, during, and after our house buying.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was great

  • Samanta F.
  • Verified HomeBuyer
  • July 23, 2024
  • Durham, NC

Everyone on the team was wonderful. They were able to help me whenever I had a question or request both before sale and after move in. Very caring team. I would use them again!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mussie

  • Mussie A.
  • Verified HomeBuyer
  • July 20, 2024
  • Raleigh, NC

Was great communication and nice work

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My experience was great

  • Charles S.
  • Verified HomeBuyer
  • July 05, 2024
  • Lillington, NC

It was an awesome experience working with KB. They go above and beyond to make sure they get everything right with your home. I’m pleased with the customer service I received through this entire process.

KB Home responded:
We're thrilled to hear that you had an awesome experience working with the team here at KB Home, Charles!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great to work with

  • Charles C.
  • Verified HomeBuyer
  • June 28, 2024
  • Lillington, NC

Great to work with everytime

KB Home responded:
We appreciate you taking the time to share your positive experience with our team, Charles!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer. Fully satisfied.

  • Gaurav S.
  • Verified HomeBuyer
  • May 24, 2024
  • New Hill, NC

KB home did an exceptional job on our new home. The craftsmanship, communication, and adherence to budget and timeline were outstanding. Their team was professional and responsive, making the entire process smooth and stress-free. Highly recommend!

KB Home responded:
Congratulations on your first home, Gaurav! We're glad to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lovely experience for first time homeowner.

  • Mark S.
  • Verified HomeBuyer
  • May 24, 2024
  • Lillington, NC

It was an amazing experience from start to finish.

KB Home responded:
We're thrilled to hear that our team was able to provide an amazing experience for you as a first time homebuyer, Mark!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home!

  • Pamela G.
  • Verified HomeBuyer
  • May 23, 2024
  • Willow Spring, NC

This is my first experience with KB, but my 10th home. This was by far the most customer focused and detail oriented experience I've had. The studio visit was delightful and everyone wanted to make sure that my home was just as I needed. The construction Manager was fantastic and continues to check in from time to time. My home is solid and well built - I couldn't be more happier!

KB Home responded:
We're thrilled to hear that you're loving your new home, Pamela! Thanks for sharing your KB Home experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty good.

  • Brian V.
  • Verified HomeBuyer
  • May 22, 2024
  • Raleigh, NC

Good experience buying the house.

KB Home responded:
We're thrilled to hear that our team was able to provide such a good experience for you, Brian!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing!!

  • John N.
  • Verified HomeBuyer
  • May 17, 2024
  • Willow Spring, NC

Daniel, incredibly helpful and thorough with the details Ian, amazing with the build! Did an amazing job Dixie, helped make it unique to my wife and I

KB Home responded:
We're so thrilled to hear that our entire team was able to provide such a positive experience for you, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you for making my dream home a reality!

  • Aiqiang L.
  • Verified HomeBuyer
  • May 07, 2024
  • Chapel Hill, NC

I have been extremely satisfied with the entire process, from the initial purchase to the final move-in. The developer's team was professional, responsive, and a pleasure to work with. They guided me through each step of the journey, addressing any concerns promptly and efficiently. The quality of the construction exceeded my expectations, and I am thrilled with the final result. Overall, it was a seamless and stress-free experience, and I am grateful for the developer's dedication to delivering a high-quality product. Thank you for making my dream home a reality!

KB Home responded:
Congratulations on your new home! We're glad to hear that you're so satisfied with your entire KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Buying Experience at KB Homes Belterra

  • Palani R.
  • Verified HomeBuyer
  • April 25, 2024
  • New Hill, NC

I love KB Homes and the Belterra Community! Being the first-time home buyer, we were a bit nervous, however, the entire team at KB Belterra guided us in making the right choice in each step from deciding the lot, best structural selection options, great design studio sessions, and a fantastic construction manager. It didn't stop there, they were prompt in addressing any issues once we moved in and were quick to fix any minor issues we had post-closing. Overall I enjoyed thy home-buying experience with KB Homes!

KB Home responded:
We appreciate you sharing these kind words with the team members here at KB Home, Palani!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience!

  • Pamela R.
  • Verified HomeBuyer
  • April 17, 2024
  • Raleigh, NC

Anthony and Michael were fantastic to work with during the sales and project management process. Great communication and great follow up. I have built a custom home before and the first time going through the process with a larger production builder and I was very impressed with the process.

KB Home responded:
We're so glad to hear that Anthony and Michael were able to provide such a positive experience for you, Pamela!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First home

  • Isabella L.
  • Verified HomeBuyer
  • March 31, 2024
  • Raleigh, NC

KB has been great in helping us with our home buying experience. They even came back after closing for a check up and are fixing up a couple scuff marks, holes, and even found a leak that was replaced same day!

KB Home responded:
Congratulations on your new home, Isabella! We're glad to hear that you had a good experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommend KB Homes!

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2024
  • Durham, NC

Great communication throughout the whole process! Very happy with my home

KB Home responded:
We appreciate you sharing these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5