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KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 241 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

241 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.3

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Amazing

  • Mara V.
  • Verified HomeBuyer
  • September 24, 2025
  • Raleigh, NC

Marshall Mike and Melanie are amazing caring kind hearted people. I don’t know what I would have done without them. Thank you for making our dream come true

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Wonderful Home Buying Experience with KB Home

  • Ixallyss G.
  • Verified HomeBuyer
  • September 24, 2025
  • Lillington, NC

Buying a home with KB Home has been such a positive and smooth experience. From the very beginning, their team made the process clear and easy to follow, guiding me through each step with patience and professionalism. The design studio experience was exciting and allowed me to truly customize my home to fit my style and needs. The builder and sales staff were always responsive and attentive, making sure my questions were answered quickly and thoroughly. Communication was excellent, and I always felt informed about the progress of my home. Walking into my finished home, I could see the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Krishna

  • Krishna C.
  • Verified HomeBuyer
  • September 17, 2025
  • Mebane, NC

We had great experience. Lauren is easy to approach and great resource!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A uniquely positive experiance.

  • John K.
  • Verified HomeBuyer
  • September 05, 2025
  • Wake Forest, NC

Everything was very well done as of closing. KB then discovered that a leak had been created in a pipe when a subcontractor installed insulation in a wall. KB very quickly addressed the problem, dried the affected area, and replaced some molding, drywall and a bit of carpeting. After a through clean up, KB even compensated us for the time and bother by installing an additional option. I believe how a company and its staff respond to a problem is usually the most important measure of its quality and commitment to its customers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience with KP homes from day one to the closing day.

  • Mohammad Fahim L.
  • Verified HomeBuyer
  • July 16, 2025
  • Chapel Hill, NC

We had an awesome experience working with KB homes team. Process of picking up the lot of my choice till the closing day was extremely smooth and pleasant. Delivery was RIGGT ON TIME. Design center had multiple elegant choices of lights, countertops, kitchen fixtures and cabinets. Upgrade prices are very reasonable. We were informed and involved at each and every step. KB home staff are very friendly, knowledgeable, respectful, courteous and getting back with you on time if you have questions or concerns. I would highly recommend KB homes to my friends, family members and colleagues. Thank ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great overall experience. Ion and Ellis were wonderful to work with.

  • Joseph W.
  • Verified HomeBuyer
  • May 28, 2025
  • Raleigh, NC

Great overall experience. Ion and Ellis were wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Sharon P.
  • Verified HomeBuyer
  • May 14, 2025
  • Mebane, NC

I had a great experience with both Lauren (on-site agent) and Lauren (construction site mgr/NHO). They were both so responsive and helpful. Mary Ann (loan officer) made the purchase seamless!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Anthony B.
  • Verified HomeBuyer
  • April 03, 2025
  • Youngsville, NC

Very professional staff. Quality and concern for detail and very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A project with a purpose

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2025
  • Fuquay Varina, NC

All I have to say that during my journey with this project I was surrounded by a great Team that made the process so easy while I was abroad to the point that my house is completed and they are still helping me with any questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Freeman Farms, Marshall and Ian

  • Jim K.
  • Verified HomeBuyer
  • February 04, 2025
  • Youngsville, NC

It was wonderful working with Marshall on our new home purchase. Ian was very good in going through the warranty process and taking care of any issues promptly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great staff and house

  • Ana Laura Z.
  • Verified HomeBuyer
  • January 16, 2025
  • Rolesville, NC

KB Home staff support us all the way of our Home acquisition. The Loan department oriented us to get the credit pre-approval that was the beginning of this dream, then the sells and design staff help us to find the best options that fits our budget, and the superintend was so kind when we had any question regarding the construction process. And now we are enjoying our beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience and happy with the house.

  • Anonymous
  • Verified HomeBuyer
  • January 10, 2025
  • Youngsville, NC

Ian and Earl were extremely helpful through the whole process!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best move

  • Diane R.
  • Verified HomeBuyer
  • January 03, 2025
  • Fuquay Varina, NC

We love the house and feel in love with the town. Everyone is so helpful and it’s been so easy to work with. We feel this has been the best move.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ian

  • David C.
  • Verified HomeBuyer
  • December 13, 2024
  • Youngsville, NC

Construction manager was great throughout the entire process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best new home buy !

  • Raymond R.
  • Verified HomeBuyer
  • November 30, 2024
  • Youngsville, NC

To start the sales person was thro thorough and listened to what we wanted in a new home. The project manager was reliable and quick to respond to any concerns we had. Also I received a call from the manager and salesperson every week to let me know how everything was coming along. I would totally recommend a KB home to anyone wanting to buy a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Terry

  • Michael L.
  • Verified HomeBuyer
  • November 14, 2024
  • Lillington, NC

Terry was very good in explaining everything during the entire process of our house being built and made sure the house had no issues before we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is awesome!!

  • Philip C.
  • Verified HomeBuyer
  • October 18, 2024
  • Rolesville, NC

Jimmy, Josh, Mary Ann and Curtis were fabulous to work with. They were professional, kind, caring and wanted us to be completely satisfied in all aspects of the home buying experience. Kudos to KB, we are excited and love our new home!

KB Home responded:
Thank you so much for sharing these kind words with the entire KB Home team, Philip!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional and great service!

  • Chi-Han H.
  • Verified HomeBuyer
  • October 02, 2024
  • Durham, NC

The place is great and KB home is willing to help in any situation. Thank you for being so kind! Love this place.

KB Home responded:
Thanks so much for these kind words for our entire KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

5 Star Service All Around!

  • Shelby C.
  • Verified HomeBuyer
  • September 26, 2024
  • Rolesville, NC

Had an amazing home buying experience with the entire KB crew. From the sale, to builders to financial folks, everyone was amazing and would absolutely recommend!

KB Home responded:
We're thrilled to hear that you had an amazing time working with our team, Shelby

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder

  • Michael D.
  • Verified HomeBuyer
  • September 07, 2024
  • Willow Spring, NC

The seller Gabriel was very knowledgeable about KB homes and helped us through every step of the process. Our builder Mike was the best. If we wanted something looked at , he was very attentive to our needs. So far KB homes he been the best of all the home companies we’ve dealt with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

JOSH GAS BEEN THERR TOANSWER ANY CONCERNS.

  • Edward Francis B.
  • Verified HomeBuyer
  • August 16, 2024
  • Durham, NC

THE ONLY ISSUE THAT I HAVE NOW IS THE SWITCH FIR THE GARBAGE SHOULD BE UNDER THE SINK FOR EASY RATHER THAN 3 FEET AWAY. IT JUST IS A VERY UNCOMFORTABLE WAY TO HANDLE THE USE OF THE GARBAGE DISPOSABLE.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mamatha

  • Mamatha P.
  • Verified HomeBuyer
  • August 15, 2024
  • New Hill, NC

Overall satisfied with the out put of our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Sweet Home!

  • Jessica M.
  • Verified HomeBuyer
  • August 12, 2024
  • Willow Spring, NC

KB made the homebuying experience seamless in a harsh market! 10 out 10 experience and I love my new home and neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Experience

  • Zhiquan Z.
  • Verified HomeBuyer
  • August 06, 2024
  • Durham, NC

Deeply appreciated your time, effort, patience, friendship, and everything before, during, and after our house buying.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was great

  • Samanta F.
  • Verified HomeBuyer
  • July 23, 2024
  • Durham, NC

Everyone on the team was wonderful. They were able to help me whenever I had a question or request both before sale and after move in. Very caring team. I would use them again!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5