KB Home Reviews in Raleigh Durham Chapel Hill, NC

My sales and construction team were outstanding. The communication throughout the process was timely and accurate. It was a wonderful experience!

From the sales process, financing and customer service follow up, everyone was super helpful and encouraging.

Marshall Mike and Melanie are amazing caring kind hearted people. I don’t know what I would have done without them. Thank you for making our dream come true

Buying a home with KB Home has been such a positive and smooth experience. From the very beginning, their team made the process clear and easy to follow, guiding me through each step with patience and professionalism. The design studio experience was exciting and allowed me to truly customize my home to fit my style and needs. The builder and sales staff were always responsive and attentive, making sure my questions were answered quickly and thoroughly. Communication was excellent, and I always felt informed about the progress of my home. Walking into my finished home, I could see the quality, care, and attention to detail that went into building it. I truly feel confident that I made the right decision choosing KB Home, and I would recommend them to anyone looking for a trustworthy, customer-focused builder who delivers a beautiful home and a great experience. ... More

We had great experience. Lauren is easy to approach and great resource!

Everything was very well done as of closing. KB then discovered that a leak had been created in a pipe when a subcontractor installed insulation in a wall. KB very quickly addressed the problem, dried the affected area, and replaced some molding, drywall and a bit of carpeting. After a through clean up, KB even compensated us for the time and bother by installing an additional option. I believe how a company and its staff respond to a problem is usually the most important measure of its quality and commitment to its customers.

We had an awesome experience working with KB homes team. Process of picking up the lot of my choice till the closing day was extremely smooth and pleasant. Delivery was RIGGT ON TIME. Design center had multiple elegant choices of lights, countertops, kitchen fixtures and cabinets. Upgrade prices are very reasonable. We were informed and involved at each and every step. KB home staff are very friendly, knowledgeable, respectful, courteous and getting back with you on time if you have questions or concerns. I would highly recommend KB homes to my friends, family members and colleagues. Thank you KB home team, we really enjoyed working with you. ... More

Great overall experience. Ion and Ellis were wonderful.

I had a great experience with both Lauren (on-site agent) and Lauren (construction site mgr/NHO). They were both so responsive and helpful. Mary Ann (loan officer) made the purchase seamless!

Very professional staff. Quality and concern for detail and very responsive.

All I have to say that during my journey with this project I was surrounded by a great Team that made the process so easy while I was abroad to the point that my house is completed and they are still helping me with any questions.

It was wonderful working with Marshall on our new home purchase. Ian was very good in going through the warranty process and taking care of any issues promptly.

KB Home staff support us all the way of our Home acquisition. The Loan department oriented us to get the credit pre-approval that was the beginning of this dream, then the sells and design staff help us to find the best options that fits our budget, and the superintend was so kind when we had any question regarding the construction process. And now we are enjoying our beautiful home.

Ian and Earl were extremely helpful through the whole process!

We love the house and feel in love with the town. Everyone is so helpful and it’s been so easy to work with. We feel this has been the best move.

Construction manager was great throughout the entire process

To start the sales person was thro thorough and listened to what we wanted in a new home. The project manager was reliable and quick to respond to any concerns we had. Also I received a call from the manager and salesperson every week to let me know how everything was coming along. I would totally recommend a KB home to anyone wanting to buy a new home.

Terry was very good in explaining everything during the entire process of our house being built and made sure the house had no issues before we moved in.

Jimmy, Josh, Mary Ann and Curtis were fabulous to work with. They were professional, kind, caring and wanted us to be completely satisfied in all aspects of the home buying experience. Kudos to KB, we are excited and love our new home!

The place is great and KB home is willing to help in any situation. Thank you for being so kind! Love this place.

Had an amazing home buying experience with the entire KB crew. From the sale, to builders to financial folks, everyone was amazing and would absolutely recommend!

The seller Gabriel was very knowledgeable about KB homes and helped us through every step of the process. Our builder Mike was the best. If we wanted something looked at , he was very attentive to our needs. So far KB homes he been the best of all the home companies we’ve dealt with.

THE ONLY ISSUE THAT I HAVE NOW IS THE SWITCH FIR THE GARBAGE SHOULD BE UNDER THE SINK FOR EASY RATHER THAN 3 FEET AWAY. IT JUST IS A VERY UNCOMFORTABLE WAY TO HANDLE THE USE OF THE GARBAGE DISPOSABLE.

Overall satisfied with the out put of our home.

KB made the homebuying experience seamless in a harsh market! 10 out 10 experience and I love my new home and neighborhood!