Skip main navigation

KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 189 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

189 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

My experience was great

  • Charles S.
  • Verified HomeBuyer
  • July 05, 2024
  • Lillington, NC

It was an awesome experience working with KB. They go above and beyond to make sure they get everything right with your home. I’m pleased with the customer service I received through this entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great to work with

  • Charles C.
  • Verified HomeBuyer
  • June 28, 2024
  • Lillington, NC

Great to work with everytime

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer. Fully satisfied.

  • Gaurav S.
  • Verified HomeBuyer
  • May 24, 2024
  • New Hill, NC

KB home did an exceptional job on our new home. The craftsmanship, communication, and adherence to budget and timeline were outstanding. Their team was professional and responsive, making the entire process smooth and stress-free. Highly recommend!

KB Home responded:
Congratulations on your first home, Gaurav! We're glad to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lovely experience for first time homeowner.

  • Mark S.
  • Verified HomeBuyer
  • May 24, 2024
  • Lillington, NC

It was an amazing experience from start to finish.

KB Home responded:
We're thrilled to hear that our team was able to provide an amazing experience for you as a first time homebuyer, Mark!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home!

  • Pamela G.
  • Verified HomeBuyer
  • May 23, 2024
  • Willow Spring, NC

This is my first experience with KB, but my 10th home. This was by far the most customer focused and detail oriented experience I've had. The studio visit was delightful and everyone wanted to make sure that my home was just as I needed. The construction Manager was fantastic and continues to check in from time to time. My home is solid and well built - I couldn't be more happier!

KB Home responded:
We're thrilled to hear that you're loving your new home, Pamela! Thanks for sharing your KB Home experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pretty good.

  • Brian V.
  • Verified HomeBuyer
  • May 22, 2024
  • Raleigh, NC

Good experience buying the house.

KB Home responded:
We're thrilled to hear that our team was able to provide such a good experience for you, Brian!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing!!

  • John N.
  • Verified HomeBuyer
  • May 17, 2024
  • Willow Spring, NC

Daniel, incredibly helpful and thorough with the details Ian, amazing with the build! Did an amazing job Dixie, helped make it unique to my wife and I

KB Home responded:
We're so thrilled to hear that our entire team was able to provide such a positive experience for you, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you for making my dream home a reality!

  • Aiqiang L.
  • Verified HomeBuyer
  • May 07, 2024
  • Chapel Hill, NC

I have been extremely satisfied with the entire process, from the initial purchase to the final move-in. The developer's team was professional, responsive, and a pleasure to work with. They guided me through each step of the journey, addressing any concerns promptly and efficiently. The quality of the construction exceeded my expectations, and I am thrilled with the final result. Overall, it was a seamless and stress-free experience, and I am grateful for the developer's dedication to delivering a high-quality product. Thank you for making my dream home a reality!

KB Home responded:
Congratulations on your new home! We're glad to hear that you're so satisfied with your entire KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Buying Experience at KB Homes Belterra

  • Palani R.
  • Verified HomeBuyer
  • April 25, 2024
  • New Hill, NC

I love KB Homes and the Belterra Community! Being the first-time home buyer, we were a bit nervous, however, the entire team at KB Belterra guided us in making the right choice in each step from deciding the lot, best structural selection options, great design studio sessions, and a fantastic construction manager. It didn't stop there, they were prompt in addressing any issues once we moved in and were quick to fix any minor issues we had post-closing. Overall I enjoyed thy home-buying experience with KB Homes!

KB Home responded:
We appreciate you sharing these kind words with the team members here at KB Home, Palani!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience!

  • Pamela R.
  • Verified HomeBuyer
  • April 17, 2024
  • Raleigh, NC

Anthony and Michael were fantastic to work with during the sales and project management process. Great communication and great follow up. I have built a custom home before and the first time going through the process with a larger production builder and I was very impressed with the process.

KB Home responded:
We're so glad to hear that Anthony and Michael were able to provide such a positive experience for you, Pamela!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First home

  • Isabella L.
  • Verified HomeBuyer
  • March 31, 2024
  • Raleigh, NC

KB has been great in helping us with our home buying experience. They even came back after closing for a check up and are fixing up a couple scuff marks, holes, and even found a leak that was replaced same day!

KB Home responded:
Congratulations on your new home, Isabella! We're glad to hear that you had a good experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommend KB Homes!

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2024
  • Durham, NC

Great communication throughout the whole process! Very happy with my home

KB Home responded:
We appreciate you sharing these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ian and other KB Team were great.

  • Janet K.
  • Verified HomeBuyer
  • March 21, 2024
  • Willow Spring, NC

I am happy how Ian and Team was on top of everything. He made sure that we were settled right in. They would respond immediately when contacted regarding both small and big issues. I would recommend the KB team to anyone who want to purchase home with KB

KB Home responded:
Thank you for taking the time to share these kind words with Ian and the rest of the KB Home team, Janet!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Such a Smooth Homebuying Process

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2024
  • Raleigh, NC

Working with the sales team at Liberty Station was so convenient because they were always available for all my questions and concerns.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was wonderful experience.

  • Rakesh G.
  • Verified HomeBuyer
  • March 12, 2024
  • New Hill, NC

It was wonderful experience throw out overall process. Jeneal is very nice lady as sale person. Mortgage person May Ann was very nice and keep updating every steps. Bashar as construction manager went through every step explaining very well and clearing all doubts during orientation.

KB Home responded:
We appreciate you taking the time to share your positive experience with the entire team here at KB Home, Rakesh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Comments

  • Harrison H.
  • Verified HomeBuyer
  • January 31, 2024
  • Raleigh, NC

Very happy so far with my experience. All staff that I have come in contact with have been very insightful and on top of their game.

KB Home responded:
Thank you so much for sharing your happy KB Home experience with the entire team here, Harrison!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great builder and customer communication

  • Isabella R.
  • Verified HomeBuyer
  • January 15, 2024
  • Chapel Hill, NC

Chris was very helpful all throughout the process. Anything that was unsatisfactory in regards to the workmanship was corrected promptly.

KB Home responded:
We're thrilled to hear that Chris and the rest of our team were able to provide such a positive experience, Isabella!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Ronald I.
  • Verified HomeBuyer
  • January 09, 2024
  • Rolesville, NC

All KB personnel that I interfaced with during the sale, mortgage, and build process provided; great service, very professional, very responsive, and knowledgeable.

KB Home responded:
We're thrilled to hear that our entire team was able to provide such a great experience for you, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I have a great experience to collabrate with KB home for my first home!

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2024
  • Chapel Hill, NC

The sales team and builder team are very helpful!

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall pleased

  • Tavorris N.
  • Verified HomeBuyer
  • December 30, 2023
  • Willow Spring, NC

My overall experience was very positive and professional..the KB team works together to get things done in a timely manner…hats off to Daniel Siska!!

KB Home responded:
We appreciate you taking the time to share your positive experience with Daniel and the rest of the team here at KB Home, Tavorris!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

411 Rio grande lane willow springs

  • Jose D.
  • Verified HomeBuyer
  • December 28, 2023
  • Willow Spring, NC

Ian and Daniel were very helpful and attentive to the issues to handle

KB Home responded:
Thanks so much for sharing your positive experience with us, Jose! Ian, Daniel, and the rest of our team were glad to help you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Freeman Farms home purchase

  • Anonymous
  • Verified HomeBuyer
  • December 26, 2023
  • Youngsville, NC

My new home purchase went very smooth and was very pleased with the whole process. Communications from everyone - our sales consultant Jan, the design center experience with Dixie and the weekly updates with Ian the construction supervisor. Would definitely recommend KB Home

KB Home responded:
Congratulations on your new home! We're glad to hear that Jan, Dixie, Ian, and the rest of our team were able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic Buying Experience with Kuniki and Kelly

  • Alice P.
  • Verified HomeBuyer
  • October 26, 2023
  • Raleigh, NC

My Sales person Kuniki and my Project Manager Kelly were outstanding! They communicated with me regularly and were super responsive to my questions and concerns. I have been in my home for just 2 months now and getting my punch list handled was easy and things were completed in a timely manner. Kelly is on top of the trades people and has done well fostering relationships with highly skilled and professional teams.

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Alice! We're thrilled to hear that Kuniki, Kelly, and the rest of our team were able to provide such a positive journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful from start to finish!!

  • Christopher S.
  • Verified HomeBuyer
  • October 25, 2023
  • Youngsville, NC

Wonderful from start to finish!!

KB Home responded:
Thank you so much for taking the time to share your wonderful KB Home experience with our team, Christopher!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Teresa R.
  • Verified HomeBuyer
  • October 24, 2023
  • Fuquay Varina, NC

I Love my new home!

KB Home responded:
We're so excited to hear that you love your new home, Teresa! Thanks so much for sharing with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5