KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 226 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

226 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.3

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

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Customer Reviews

KB Home - My First Time Home Buyer experience was destroyed by the builder’s

Marco G.
Verified HomeBuyer
November 04, 2020
Fuquay Varina, NC

My First Time Home Buyer experience was destroyed by the builder’s team. They didn't do what they promised throughout the process. They didn't respond to in a timely fashion to repair workmanship errors.

KB Home responded:
Hi Marco, I’m very sorry that you are disappointed with your experience. We would love to have somebody contact you regarding these concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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