KB Home Reviews in Raleigh Durham Chapel Hill, NC

The only down side we experienced was timing. House was 2 weeks behind schedule and the house was not complete when we did our final walk through or second final walk through before closing.

I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.

Helpful, informed you every aspect of each building stage and very professional.

The garage is way to small and not smartly designed to maximize space

Stay in close communication with KB through the process.

Beautiful home

Very happy with the entire home building process.

Everything is very above average. The only discouraging aspect is the price for upgrades. The advertised starting price range is an attraction, but, when you get down to everything you want besides the generic inexpensive quality of materials, the actual price rises significantly. As with the adage states, “You get what you pay for.” All I all, we are very happy with the entire process and if course, with our new home!!!!

Great people to work with all the way around. Love my home

I would highly recommend working with KB Homes. We had a great experience and are enjoying the house very much. The workmanship is very high quality as are the building materials were used. Any minor problems we have had have been fixed quickly and without trouble. Throughout the building process the work site was kept incredibly clean and we were free to visit as much as we wanted to check on the progress. The house was completed right on schedule. The building superintendent for our neighborhood has been amazing to work with and has made our entire experience easy. Any complaints we have are extremely small, it has overall been a great experience and I would happily work with KB Homes in the future. ... More

The customer service with KB homes is fantastic! The whole experience went so smoothly and we were kept informed every step of the way.

Very well done!!!

There were some minor issues at the 30 day, which is expected. However, I rated 4 in those 2 areas because some of the issues should have been seen prior to move in plus it's been 3 weeks and there are still a few outstanding issues that have not been addressed.

Just customer services is good, I am happy to got home.

Excellent support, craftsmanship

It was a great experience from start to finish. Our sales agent, Stephen was excellent. He kept us up to date on the progress once they started to build the house. Cathy at the design center did a fantastic job with our options selection. Our build supervisor, Bashar was always quick to respond to outlet questions during the build. Our customer service person, Haroon is assisting us with getting our punch list items taken care of. Now that we’ve been in the house for almost two months we’re loving our new home. Everything turned out just the way we wanted it. All in all, it was a wonderful experience with KB Home. ... More

I wish KB homes was more flexible and agreeable to minor design changes.

Everyone involved has been nothing but responsive, professional, and open.

Overall had a great experience with construction manager and during the purchase process.

KB Homes strives to satisfy the home buyer at every turn. Prompt response to any and all questions, provides appropriate guidance on options, taking the time to fully explain all details including warranties and who to call for assistance if needed.

All the staff was very friendly and helpful through the entire process.

We were looking for a smaller one floor home, a smaller yard and a neighborhood pool with affordable HOA fees, we found it in our new KB home.

Not what I inspected I could of bought a modular home for cheaper and better quality

Great design, excellent team from sales to mortgage, to construction. Made our experience of buying a home a smooth process.

My experience with purchasing my home was very good and fast paced, they had the design I wanted and even had upgraded options. The house was already built and ready to move in to and had everything I needed. The final inspection of the house was quick and my final move in was easy. The quality of my new home is excellent and brand new with all modern designs, it’s also a great location near parks and shopping centers. The builders team were very accommodating and fixed any problems I had almost immediately or in a timely manner. I had a great experience finding and purchasing this home, the builders were very accommodating to what I wanted and finished the job with great care and quality. ... More