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KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 216 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

216 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.3

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Ian and other KB Team were great.

  • Janet K.
  • Verified HomeBuyer
  • March 21, 2024
  • Willow Spring, NC

I am happy how Ian and Team was on top of everything. He made sure that we were settled right in. They would respond immediately when contacted regarding both small and big issues. I would recommend the KB team to anyone who want to purchase home with KB

KB Home responded:
Thank you for taking the time to share these kind words with Ian and the rest of the KB Home team, Janet!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Such a Smooth Homebuying Process

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2024
  • Raleigh, NC

Working with the sales team at Liberty Station was so convenient because they were always available for all my questions and concerns.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was wonderful experience.

  • Rakesh G.
  • Verified HomeBuyer
  • March 12, 2024
  • New Hill, NC

It was wonderful experience throw out overall process. Jeneal is very nice lady as sale person. Mortgage person May Ann was very nice and keep updating every steps. Bashar as construction manager went through every step explaining very well and clearing all doubts during orientation.

KB Home responded:
We appreciate you taking the time to share your positive experience with the entire team here at KB Home, Rakesh!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Comments

  • Harrison H.
  • Verified HomeBuyer
  • January 31, 2024
  • Raleigh, NC

Very happy so far with my experience. All staff that I have come in contact with have been very insightful and on top of their game.

KB Home responded:
Thank you so much for sharing your happy KB Home experience with the entire team here, Harrison!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great builder and customer communication

  • Isabella R.
  • Verified HomeBuyer
  • January 15, 2024
  • Chapel Hill, NC

Chris was very helpful all throughout the process. Anything that was unsatisfactory in regards to the workmanship was corrected promptly.

KB Home responded:
We're thrilled to hear that Chris and the rest of our team were able to provide such a positive experience, Isabella!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service

  • Ronald I.
  • Verified HomeBuyer
  • January 09, 2024
  • Rolesville, NC

All KB personnel that I interfaced with during the sale, mortgage, and build process provided; great service, very professional, very responsive, and knowledgeable.

KB Home responded:
We're thrilled to hear that our entire team was able to provide such a great experience for you, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I have a great experience to collabrate with KB home for my first home!

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2024
  • Chapel Hill, NC

The sales team and builder team are very helpful!

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall pleased

  • Tavorris N.
  • Verified HomeBuyer
  • December 30, 2023
  • Willow Spring, NC

My overall experience was very positive and professional..the KB team works together to get things done in a timely manner…hats off to Daniel Siska!!

KB Home responded:
We appreciate you taking the time to share your positive experience with Daniel and the rest of the team here at KB Home, Tavorris!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

411 Rio grande lane willow springs

  • Jose D.
  • Verified HomeBuyer
  • December 28, 2023
  • Willow Spring, NC

Ian and Daniel were very helpful and attentive to the issues to handle

KB Home responded:
Thanks so much for sharing your positive experience with us, Jose! Ian, Daniel, and the rest of our team were glad to help you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Freeman Farms home purchase

  • Anonymous
  • Verified HomeBuyer
  • December 26, 2023
  • Youngsville, NC

My new home purchase went very smooth and was very pleased with the whole process. Communications from everyone - our sales consultant Jan, the design center experience with Dixie and the weekly updates with Ian the construction supervisor. Would definitely recommend KB Home

KB Home responded:
Congratulations on your new home! We're glad to hear that Jan, Dixie, Ian, and the rest of our team were able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic Buying Experience with Kuniki and Kelly

  • Alice P.
  • Verified HomeBuyer
  • October 26, 2023
  • Raleigh, NC

My Sales person Kuniki and my Project Manager Kelly were outstanding! They communicated with me regularly and were super responsive to my questions and concerns. I have been in my home for just 2 months now and getting my punch list handled was easy and things were completed in a timely manner. Kelly is on top of the trades people and has done well fostering relationships with highly skilled and professional teams.

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Alice! We're thrilled to hear that Kuniki, Kelly, and the rest of our team were able to provide such a positive journey for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful from start to finish!!

  • Christopher S.
  • Verified HomeBuyer
  • October 25, 2023
  • Youngsville, NC

Wonderful from start to finish!!

KB Home responded:
Thank you so much for taking the time to share your wonderful KB Home experience with our team, Christopher!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Teresa R.
  • Verified HomeBuyer
  • October 24, 2023
  • Fuquay Varina, NC

I Love my new home!

KB Home responded:
We're so excited to hear that you love your new home, Teresa! Thanks so much for sharing with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teddy was great to work with, excellent customer experience.

  • Kelli K.
  • Verified HomeBuyer
  • October 04, 2023
  • Fuquay Varina, NC

Teddy was so knowledgeable on the entire building experience, accommodating and very easy to work with.

KB Home responded:
We appreciate you taking the time to share your kind words with Teddy and the rest of our KB Home team, Kelli!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Stephen and Teddy are the best!

  • Reuben S.
  • Verified HomeBuyer
  • August 22, 2023
  • Fuquay Varina, NC

Teddy is the man! He is very responsive and helpful. I highly recommend him for all your issues. Now Stephen is the man as well! He’s quick, decisive, and is helpful for helping you follow up when you have any issues with your loan. Birchwood is an awesome place to call home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy to work with the team

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2023
  • New Hill, NC

Intial state they give multiple design options to choose from

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great delivery, nice experience for a first home.

  • Madhulika G.
  • Verified HomeBuyer
  • July 12, 2023
  • Fuquay Varina, NC

nice, family home. trust KB Homes to do a good job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We Love Our New Home

  • Stephanie C.
  • Verified HomeBuyer
  • June 21, 2023
  • Rolesville, NC

Our new home has everything we wanted and needed and then some! Great Job KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home Timberleaf in Durham

  • Andrew B.
  • Verified HomeBuyer
  • June 21, 2023
  • Durham, NC

We had a great experience with KB homes from start to finish. Highly recommend going with KB if considering new construction!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I Love my new home !

  • Cadien R.
  • Verified HomeBuyer
  • June 06, 2023
  • Rolesville, NC

KB home builders exceeded our expectations when it came to craftsmanship, responsiveness and the care they put into prioritizing our project and making sure we were satisfied with our new home. The entire crew was amazing but special thanks to Marshall, Dixie and Cody for making the process that much easier, you are the absolute best!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth experience!!!

  • Eduardo M.
  • Verified HomeBuyer
  • May 17, 2023
  • Youngsville, NC

Jan and Ian have been amazing in making sure that we’re satisfied with our home purchase. They follow up to make sure the house is functioning as it should. They oriented us on what to do to make sure the appliances warranties are properly submitted. Great people to work with!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service and great people

  • Farzana M.
  • Verified HomeBuyer
  • April 25, 2023
  • Garner, NC

I am very happy with their service. Very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb

  • Kirankumar A.
  • Verified HomeBuyer
  • April 11, 2023
  • Garner, NC

Nice home to stay . Kb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Seasons

  • Peggy C.
  • Verified HomeBuyer
  • April 04, 2023
  • Youngsville, NC

This is my third home that I've had built. I must say that this builder comes out first in homebuilding. I've was kept abreast of each phase of the building. They had lots of patience when answering questions concerning my home. The Superintendent, Ian was great, and very knowledgeable of my home. If you're going to purchase a home, do greatly consider KB Homes.

KB Home responded:
Thank you so much for sharing these kind words with Ian and the rest of our KB Home team, Peggy! We're thrilled to hear that you're so happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superb

  • Jerome Y.
  • Verified HomeBuyer
  • March 30, 2023
  • Youngsville, NC

Ian have been excellent and attentive on all our needs. Jan is awesome! Also Curtis is very patience and helpful. Thank you KB for great employee

KB Home responded:
Thanks so much for sharing your KB Home journey with us, Jerome! Ian, Jan, Curtis, and our entire team are glad to hear that you've had an excellent time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5