KB Home Reviews in Raleigh Durham Chapel Hill, NC
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What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.
Read all 283 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Raleigh-Durham-Chapel Hill Area
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Customer Reviews
Drake Ian Dixie
- Dawn L.
- Verified HomeBuyer
- March 10, 2026
- Raleigh, NC
Such an amazing experience. As a single female I was anxious about the process. The KB family made it so easy and seamless. I felt heard and taken care of with each step. I love my house so much. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Linda K.
- Verified HomeBuyer
- February 24, 2026
- Durham, NC
My husband and I were very impressed with the whole KBHome experience. We would highly them to any new home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builder
- Gary B.
- Verified HomeBuyer
- February 12, 2026
- Durham, NC
Mark was a pleasure to work with. He kept us updated on everything. If we had an issue he took care of it asap.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Andy
- Andy M.
- Verified HomeBuyer
- February 12, 2026
- Fuquay Varina, NC
Our experience from beginning to end has been amazing. Can’t say anything negative about KB.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
own
- Pineda W.
- Verified HomeBuyer
- January 24, 2026
- Durham, NC
Very good for shopping, I really recommend it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ian and Drake thanks
- Norman W.
- Verified HomeBuyer
- January 22, 2026
- Raleigh, NC
Thanks KB Homes for a beautiful home !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Joel I.
- Verified HomeBuyer
- January 21, 2026
- Mebane, NC
Being a first time home buyer, I can say the builders' team made us relax and trust the process from beginning to end.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Highly Recommend KB Homes team (Mike, Melinda, Kyle, Tucker)
- Heintje P.
- Verified HomeBuyer
- January 15, 2026
- Fuquay Varina, NC
The entire team at KB Homes worked diligently to ensure a quick and effective buying experience. From negotiating the asking price to handling paperwork, everything was streamlined. We would gladly recommend them to potential customers looking for a transparent and trusting relationship with their realtor.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Helped fix things after walk through
- Savannah S.
- Verified HomeBuyer
- December 31, 2025
- Mebane, NC
Ask questions, KBHome people will answer them
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No issues with the home
- Dominic A.
- Verified HomeBuyer
- December 11, 2025
- Durham, NC
Everything in the home was as expected with no major issues. Touch ups after purchase were done quickly when identified, and it has been easy to reach out to the builder for any information I've needed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Old Tavern
- Lawrence M.
- Verified HomeBuyer
- December 11, 2025
- Durham, NC
I am looking forward to many years in my townhome.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
Satisfied homeowner
- Jack H.
- Verified HomeBuyer
- November 26, 2025
- Durham, NC
Has been a very good experience:home is solidly built,well insulated,appliances+faucets+water pressure +functional features all good so far.Very happy
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Love my home
- Selmin D.
- Verified HomeBuyer
- November 26, 2025
- Wake Forest, NC
I worked with KB team and they have assisted me professionally and they were helpful. I had a positive experience throughout the buying process. Love my home..
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Fantastic Experience with KB Home
- Thomas P.
- Verified HomeBuyer
- October 08, 2025
- Youngsville, NC
My sales and construction team were outstanding. The communication throughout the process was timely and accurate. It was a wonderful experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gabe and Lauren were wonderful
- Teresa L.
- Verified HomeBuyer
- October 07, 2025
- Mebane, NC
From the sales process, financing and customer service follow up, everyone was super helpful and encouraging.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not a terrible experience, but not amazing either
- Melissa R.
- Verified HomeBuyer
- October 05, 2025
- Wake Forest, NC
For the most part it was a pleasant experience. The days leading up to closing were incredibly stressful, though. It seemed as though there was no communicaiton between KB homes, KB home loans, the lawyer's office, and my realtor/myself. No one was on the same page, the loan office was unhelpful and condesending, my house wasn't completed/cleaned before closing. And it was just overall an incredibly stressful experience.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Happy
- Doreen P.
- Verified HomeBuyer
- October 02, 2025
- Lillington, NC
Overall I've been happy with buying the house and the service!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Amazing
- Mara V.
- Verified HomeBuyer
- September 24, 2025
- Raleigh, NC
Marshall Mike and Melanie are amazing caring kind hearted people. I don’t know what I would have done without them. Thank you for making our dream come true
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A Wonderful Home Buying Experience with KB Home
- Ixallyss G.
- Verified HomeBuyer
- September 24, 2025
- Lillington, NC
Buying a home with KB Home has been such a positive and smooth experience. From the very beginning, their team made the process clear and easy to follow, guiding me through each step with patience and professionalism. The design studio experience was exciting and allowed me to truly customize my home to fit my style and needs. The builder and sales staff were always responsive and attentive, making sure my questions were answered quickly and thoroughly. Communication was excellent, and I always felt informed about the progress of my home. Walking into my finished home, I could see the ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall satisfied with the home purchase although there were few minor issues
- Gautam P.
- Verified HomeBuyer
- September 24, 2025
- Chapel Hill, NC
We purchased this KB home very recently and living in it for around two months now. Build quality looks good to us, outer wall including window panels are of solid quality. Great insulation ! Good quality flooring. Builder was also very responsive and took care of all the issues (mostly minor) that we faced once we moved in. Although we expected few things could be much better such as kitchen counter top which seems to be cheap builder grade quality. Also, kitchen appliances like dishwasher, oven (range) etc- they were very basic and builder grade quality. I think apart from these we liked ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Krishna
- Krishna C.
- Verified HomeBuyer
- September 17, 2025
- Mebane, NC
We had great experience. Lauren is easy to approach and great resource!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Kitty
- Kitty D.
- Verified HomeBuyer
- September 14, 2025
- Lillington, NC
KB Home has been an exceptional resource in my process of buying my first home. The seller, builders, and legal representatives made it easy for me. Thank you.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 2
A uniquely positive experiance.
- John K.
- Verified HomeBuyer
- September 05, 2025
- Wake Forest, NC
Everything was very well done as of closing. KB then discovered that a leak had been created in a pipe when a subcontractor installed insulation in a wall. KB very quickly addressed the problem, dried the affected area, and replaced some molding, drywall and a bit of carpeting. After a through clean up, KB even compensated us for the time and bother by installing an additional option. I believe how a company and its staff respond to a problem is usually the most important measure of its quality and commitment to its customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Building Asset and Acquisition Manager
- Anonymous
- Verified HomeBuyer
- August 26, 2025
- Chapel Hill, NC
In my role as Building Asset and Acquisition Manager at Community Home Trust, I work with Site Superintendents for newly constructed homes that are being added to our inventory. We are very appreciative of the partnership with KB Homes at both Stanat Place and Bridgepoint developments.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Excellent experience with KP homes from day one to the closing day.
- Mohammad L.
- Verified HomeBuyer
- July 16, 2025
- Chapel Hill, NC
We had an awesome experience working with KB homes team. Process of picking up the lot of my choice till the closing day was extremely smooth and pleasant. Delivery was RIGGT ON TIME. Design center had multiple elegant choices of lights, countertops, kitchen fixtures and cabinets. Upgrade prices are very reasonable. We were informed and involved at each and every step. KB home staff are very friendly, knowledgeable, respectful, courteous and getting back with you on time if you have questions or concerns. I would highly recommend KB homes to my friends, family members and colleagues. Thank ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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