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KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 216 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

216 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.3

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

Great new home with all we were looking for

  • Frank M.
  • Verified HomeBuyer
  • June 07, 2019
  • Fuquay Varina, NC

We were looking for a smaller one floor home, a smaller yard and a neighborhood pool with affordable HOA fees, we found it in our new KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience with purchasing my home was very good and fast

  • Jacqueline P.
  • Verified HomeBuyer
  • April 23, 2019
  • Cary, NC

My experience with purchasing my home was very good and fast paced, they had the design I wanted and even had upgraded options. The house was already built and ready to move in to and had everything I needed. The final inspection of the house was quick and my final move in was easy. The quality of my new home is excellent and brand new with all modern designs, it’s also a great location near parks and shopping centers. The builders team were very accommodating and fixed any problems I had almost immediately or in a timely manner. I had a great experience finding and purchasing this home, the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Desiree G.
  • Verified HomeBuyer
  • April 07, 2019
  • Fuquay Varina, NC

I am first time buyer and I am so happy that I went with KB. They explained everything to me in detail, even when I asked two or three times. Each person from the KB team that I worked with was efficient, helpful, kind, hard-working and I could go on! The difference I felt with KB to other builders is night and day. I felt like they truly cared that I was happy and I don't know what more you could want from a company. I couldn't imagine building with anyone else and inam glad I didn't have to. I would recommend KB to anyone who wants a wonderful experience building a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant experience.

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2019
  • Fuquay Varina, NC

Purchasing a home is a stressful experience, at best. KB Homes did everything they could to make it less stressful. Even after moving in, they continue to be helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tim,Eric,Terry great

  • Andrew E.
  • Verified HomeBuyer
  • October 18, 2024
  • Lillington, NC

From day one with Tim, thru multiple meetings with Eric, who assisted us beyond anything we could have asked for to Terry with the build and meetings, we couldn't have asked for anything better!

KB Home responded:
We appreciate you sharing your positive experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Charlotte

  • Charlotte B.
  • Verified HomeBuyer
  • March 12, 2024
  • Raleigh, NC

Lot of surveys but really nice people that will keep you informed and taken care of.

KB Home responded:
Than you for taking the time to share your positive experience with the KB Home team, Charlotte!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Customer Priority

  • Monet Uzzell Th t.
  • Verified HomeBuyer
  • January 16, 2024
  • Chapel Hill, NC

Luis, Elli and Kenika were always available, professional, and helpful. Luis took care of things on the spot.

KB Home responded:
Thanks so much for taking the time to share these kind words with Luis, Elli, Kenika, and the rest of the team here at KB Home, Monet!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Awesome group of people to work with

  • Lifeng C.
  • Verified HomeBuyer
  • November 17, 2023
  • Chapel Hill, NC

The whole process has been pleasant overall. There were several issues, but the crew are willing to step in and provide best services, I would like to shout out to Marshal, Mark and Rana. They are so professional. Treat this community and resident as families. My only suggestion to KB is to pay extra attention to drywall and trim, for inspection, that is most aspects of walkthrough. It could get frustrating and reduce overall impressions . Should have different cost, timeline and supervision on those depending different price points.

KB Home responded:
Thank you so much for sharing your pleasant KB Home experience with us, Lifeng! Marshal, Mark, Rana, and the rest of our team appreciate your kind words.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good customer service

  • Dolores Robin K.
  • Verified HomeBuyer
  • November 07, 2023
  • Rolesville, NC

Cody was very attentive to our needs after closing. He was always a phone call or text away.

KB Home responded:
Thank you so much for taking the time to share these kind words with Cody and the rest of the team here at KB Home, Dolores!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Smooth experience with KB

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2023
  • Fuquay Varina, NC

KB Home builders were easy to work with. Was informed weekly on the progress of my home being built. Quality of workmanship inside the home could be a bit better but the overall experience was great. Addressed all concerns immediately. Very happy with the outcome.

KB Home responded:
We're thrilled to hear that your KB Home experience was smooth! Thank you so much for sharing your home-buying journey with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Jimmy

  • James H.
  • Verified HomeBuyer
  • May 10, 2023
  • Fuquay Varina, NC

Very good experience! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Feelings about buying at Kb homes

  • Janet S.
  • Verified HomeBuyer
  • April 19, 2023
  • Youngsville, NC

Janice made herself available and answered all questions knowledgeably. Ian was also responsive and prompt with any issues I had. Both were very professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Experience was great

  • Boopesh P.
  • Verified HomeBuyer
  • November 29, 2022
  • Rolesville, NC

This is our first home buying experience in USA. The team (Ken, Curtis ) were very responsive. Deadline were met. Overall we had a very pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good Company to do business with

  • Linda H.
  • Verified HomeBuyer
  • May 11, 2022
  • Willow Spring, NC

Definitely would recommend KB. The house was completed on time. Everyone was pleasant to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Building Relationships

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Youngsville, NC

It was an incredible experience witnessing the house being built. I highly recommend KB Home if you are looking for an experiential journey to building a home! The team is amazing to work with. KB Home is in the business of building relationships before building homes:-)

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Sales staff and building superintendent made the process seamless

  • Douglas B.
  • Verified HomeBuyer
  • July 14, 2021
  • Fuquay Varina, NC

Sales staff and building superintendent made the process seamless

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Allen and Kate were knowledgeable and amazing to work with

  • Theodore L.
  • Verified HomeBuyer
  • April 01, 2021
  • Fuquay Varina, NC

Allen and Kate were knowledgeable and amazing to work with

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very easy process

  • Michael G.
  • Verified HomeBuyer
  • February 01, 2021
  • Fuquay Varina, NC

The salesman was very informative, easy to talk too and responsive to our questions. I was looking at another builder and had very bad experience, we are so happy that we decided on KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thoughtful design and planning

  • Larry H.
  • Verified HomeBuyer
  • September 15, 2020
  • Fuquay Varina, NC

Great plans, competent people, decent quality materials and reasonable pricing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great sales and service

  • Kelly L.
  • Verified HomeBuyer
  • December 12, 2019
  • Fuquay Varina, NC

I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good experience with KB homes!

  • Charlotte M.
  • Verified HomeBuyer
  • September 10, 2019
  • Cary, NC

I would highly recommend working with KB Homes. We had a great experience and are enjoying the house very much. The workmanship is very high quality as are the building materials were used. Any minor problems we have had have been fixed quickly and without trouble. Throughout the building process the work site was kept incredibly clean and we were free to visit as much as we wanted to check on the progress. The house was completed right on schedule. The building superintendent for our neighborhood has been amazing to work with and has made our entire experience easy. Any complaints we have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Buying experience

  • David P.
  • Verified HomeBuyer
  • July 09, 2019
  • Fuquay Varina, NC

KB Homes strives to satisfy the home buyer at every turn. Prompt response to any and all questions, provides appropriate guidance on options, taking the time to fully explain all details including warranties and who to call for assistance if needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience from start to closing

  • Anonymous
  • Verified HomeBuyer
  • April 25, 2019
  • Cary, NC

Great design, excellent team from sales to mortgage, to construction. Made our experience of buying a home a smooth process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Doors and trim package was about a six. I did not like the flat paint and that was the only option we had.

  • Dennis F.
  • Verified HomeBuyer
  • July 19, 2023
  • Fuquay Varina, NC

I would not like to share with my neighbors

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful and easy experience from the beginning to the end!

  • Heather P.
  • Verified HomeBuyer
  • February 07, 2023
  • Fuquay Varina, NC

KB was very thorough throughout the entire process. Everyone we came in contact with was so friendly and made us feel extremely comfortable despite building a home being completely new for us.

KB Home responded:
We appreciate you taking the time to share your positive experience with our entire team here at KB Home, Heather! We're glad to hear you enjoyed your time working with us.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5