KB Home Reviews in Raleigh Durham Chapel Hill, NC

Chris was very helpful all throughout the process. Anything that was unsatisfactory in regards to the workmanship was corrected promptly.

All KB personnel that I interfaced with during the sale, mortgage, and build process provided; great service, very professional, very responsive, and knowledgeable.

The sales team and builder team are very helpful!

My overall experience was very positive and professional..the KB team works together to get things done in a timely manner…hats off to Daniel Siska!!

Ian and Daniel were very helpful and attentive to the issues to handle

My new home purchase went very smooth and was very pleased with the whole process. Communications from everyone - our sales consultant Jan, the design center experience with Dixie and the weekly updates with Ian the construction supervisor. Would definitely recommend KB Home

KB pays attention to complaints and resolves issues in timely manners

Every thing was outstanding. Great group .,

KB home seems to be more about quantity & production vs quality & customer satisfaction. Had multiple issues with house & community since home purchase. Workload applied to management team seems to be a lot to be able for them to address all homeowners concerns, repairs & issues in timely manner.

The whole process has been pleasant overall. There were several issues, but the crew are willing to step in and provide best services, I would like to shout out to Marshal, Mark and Rana. They are so professional. Treat this community and resident as families. My only suggestion to KB is to pay extra attention to drywall and trim, for inspection, that is most aspects of walkthrough. It could get frustrating and reduce overall impressions . Should have different cost, timeline and supervision on those depending different price points.

Cody was very attentive to our needs after closing. He was always a phone call or text away.

My Sales person Kuniki and my Project Manager Kelly were outstanding! They communicated with me regularly and were super responsive to my questions and concerns. I have been in my home for just 2 months now and getting my punch list handled was easy and things were completed in a timely manner. Kelly is on top of the trades people and has done well fostering relationships with highly skilled and professional teams.

Wonderful from start to finish!!

I Love my new home!

KB Home builders were easy to work with. Was informed weekly on the progress of my home being built. Quality of workmanship inside the home could be a bit better but the overall experience was great. Addressed all concerns immediately. Very happy with the outcome.

Teddy was so knowledgeable on the entire building experience, accommodating and very easy to work with.

We had an excellent experience with sales and project management. Tim our sales rep was professional, easy to work with, responsive and got us into a great lot and house in the timeline we needed. Very knowledgeable. Our project manager Kaisee was a pleasure to work with him. He explained the process and timeline. He sent us weekly pictures and updates. We are very happy with the community and its features. We love our new home.

We’re proud of our new home however I’m ashamed of how things were handled in the last week or 2 of the process

Teddy is the man! He is very responsive and helpful. I highly recommend him for all your issues. Now Stephen is the man as well! He’s quick, decisive, and is helpful for helping you follow up when you have any issues with your loan. Birchwood is an awesome place to call home!

Intial state they give multiple design options to choose from

I would not like to share with my neighbors

nice, family home. trust KB Homes to do a good job

Things went well overall - spec home didn't play a big part in the building process.

Our new home has everything we wanted and needed and then some! Great Job KB!

We had a great experience with KB homes from start to finish. Highly recommend going with KB if considering new construction!