KB Home Reviews in Raleigh Durham Chapel Hill, NC

We’re proud of our new home however I’m ashamed of how things were handled in the last week or 2 of the process

Teddy is the man! He is very responsive and helpful. I highly recommend him for all your issues. Now Stephen is the man as well! He’s quick, decisive, and is helpful for helping you follow up when you have any issues with your loan. Birchwood is an awesome place to call home!

Intial state they give multiple design options to choose from

I would not like to share with my neighbors

nice, family home. trust KB Homes to do a good job

Things went well overall - spec home didn't play a big part in the building process.

Our new home has everything we wanted and needed and then some! Great Job KB!

We had a great experience with KB homes from start to finish. Highly recommend going with KB if considering new construction!

Every time I told him about the yard.he had it fix.the gutters an many more

KB home builders exceeded our expectations when it came to craftsmanship, responsiveness and the care they put into prioritizing our project and making sure we were satisfied with our new home. The entire crew was amazing but special thanks to Marshall, Dixie and Cody for making the process that much easier, you are the absolute best!

All I ever read about is negative new build experiences. We had a few hiccups along the way, but I feel KB did everything they could to resolve them. So far we are pleased with our purchase.

The process wasn't delightful. I was given false hope several times and was offered things I didn't receive. If I could do it all over, I wouldn't choose KB homes.

Jan and Ian have been amazing in making sure that we’re satisfied with our home purchase. They follow up to make sure the house is functioning as it should. They oriented us on what to do to make sure the appliances warranties are properly submitted. Great people to work with!!!

Worst workman ship ever, the whole process was a nightmare for me

Very good experience! Thank you!

I am very happy with their service. Very helpful.

Janice made herself available and answered all questions knowledgeably. Ian was also responsive and prompt with any issues I had. Both were very professional.

Nice home to stay . Kb

This is my third home that I've had built. I must say that this builder comes out first in homebuilding. I've was kept abreast of each phase of the building. They had lots of patience when answering questions concerning my home. The Superintendent, Ian was great, and very knowledgeable of my home. If you're going to purchase a home, do greatly consider KB Homes.

Ian have been excellent and attentive on all our needs. Jan is awesome! Also Curtis is very patience and helpful. Thank you KB for great employee

Sales team and our builder Cody are awesome. Cody took care of any small issues in a timely manner. Cabinets can be of better quality as we received some slight color variations in some cabinet doors.

We purchased a KB home recently and enjoyed the care, guidance, and timely communications from the sales office and the design studio. The KB homes design studio expert Curtis guided us through the design selection process and was always attentive to our needs. During the build process, KB homes' sales agent Katrina, construction management Sean, and construction supervisor Michael did their best to help resolve interior build issues so we could close on the home as soon as possible despite labor and material shortages. Katrina's sincere care for us and her involvement in ensuring we get the house we are delighted with. I am very thankful to construction supervisors Michael and Bashar for working diligently to address all my concerns and trying to fix issues even after the home closing. I love how my house turned out to be. This experience restored my trust in KB and exemplified that KB work towards building trust and relationships with prospects and new homeowners. ... More

No Transparency & do not care about buyers

Based on my experience with KB Homes, I would not go with these builders again.

KB home was responsive in every step of the home buying experience. We love our new house!