KB Home Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About KB Home.

Read all 204 verified reviews from homeowners that built a new home with KB Home in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Raleigh-Durham-Chapel Hill Area

204 Reviews in Raleigh-Durham-Chapel Hill Area

Star Rating Breakdown

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Value 4.4

Responsiveness 4.4

KB Home in Raleigh-Durham-Chapel Hill Area

View Homes

Filter by Area

Sort by

Customer Reviews

No quality and no response to issues

Anonymous
Verified HomeBuyer
April 03, 2024
New Hill, NC

Had a major issue issue related to crawlspace and still it exists, wood work is not proper throughout the house. For 30 days they bluffed that they are going to fix a wood work issue and on the day of closing they mentioned that it cannot be done. Literally no response from KB Warranty team, need to follow-up multiple times on any issue. Very high price.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - Bad experience, bad service.

Sviatlana Z.
Verified HomeBuyer
May 17, 2022
New Hill, NC

Bad experience, bad service. There is still no orientation list even after more then 1 month of closing. Walls look terrible, backyard looks terrible, nothing was fixed

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - Would not recommend KB home for anyone.

Melissa K.
Verified HomeBuyer
May 09, 2022
Willow Spring, NC

Would not recommend KB home for anyone.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - My First Time Home Buyer experience was destroyed by the builder’s

Marco G.
Verified HomeBuyer
November 04, 2020
Fuquay Varina, NC

My First Time Home Buyer experience was destroyed by the builder’s team. They didn't do what they promised throughout the process. They didn't respond to in a timely fashion to repair workmanship errors.

KB Home responded:
Hi Marco, I’m very sorry that you are disappointed with your experience. We would love to have somebody contact you regarding these concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Display