KB Home Reviews

I love my house, every detail, everything

Very happy with process start to finish.

The lender was a little frustrating to work with. The military incentives unlike other builders, are tied only to using KB home loans. They also lost my files and wouldn’t needed to pull credit and get all new documents to restart my loan after providing in depth documentation months prior. It was for those reasons I used an outside lender that also had considerably better rates.

great value, great upgrade options, excellent quality

Fantastic home! The craftsmanship is superb! My realtor, whom has seen all other home builders, is still impressed the quality here!

A great experience. We are happy customers.

KB Home is one of the best builder and they are doing the great works from showing the model homes to after moved in, making sure everything is fine. Thanks all KB staffs for beautiful home.

KB employees and willingness to address any issues and resolve it.

Had a good experience with KB from the start of my purchase and throughout the build. very informative and responsive on minor issues.

The staff are very nice

Friendly, knowledgeable bunch of people. Seamless process. Very happy and satisfied with the service and follow-ups.

The customer service was exceptional, from day 1 (touring models) to the final walkthrough, the communication and service has been amazing. I have never had guess at the progress of my construction, the super intendent always kept me informed. The same goes with the financial aspect as well, I was always informed of my status and expectations needed to progress. After taking possession of my new home (6 weeks later), I unfortunately had a problem with the outside lighting (no fault of KB) the timer reset itself. I couldn't figure out what was wrong, by a run of luck I ran into Ramone who asked how things were going. After I mentioned the problem, he stopped everything he was doing and came by my place to fix the problem. This type of service is what stands out, at that point KB really didn't have an obligation to help but they were more than happy to. I am more than happy with my purchase, and I am completely satisfied with the craftmanship of the house. ... More

While there have been several items that were not up to either our standards or KB Home’s standards, they have committed to take care of everything. Some things have already been taken care of some will be taken care of soon. All of the people I have worked with at LB have been amazing. This is our second KB Home purchase and we won’t hesitate to purchase another in the future.

Communicates very well. Any issues were taken care of right away.

Great experience I have been recommending KB to Al of my friends

Everyone involved made this experience as painless as possible

They fix their mistakes.

Great experience from the beginning to the end!

No home is perfect and one can expect flaws and defects, but with great happiness we had the pleasure of working with Scott. Scott is an amazing communicator, knowledgeable and he has mender and fix the few problem or issues my wife and I have encountered. Thank you for the wonderful experience!

Sales rep, construction supervisor, and warranty rep all have outstanding attitude and are very helpful. Had some small issues after the home was closed but they handled everything timely. Good team.

No complaints on my end

great service , rapid response .

Chase and Freddy were both great and responsive.

Nice, enthusiastic, professional, patient and relationships

The professionalism of the staff and thier willingness to assist me in all my inquiries