KB Home Reviews

Moved to Tucson in March. Discovered after months of searching new & pre-owned homes with top realtor Peter that KB offered a sound value, contemporary design, quality location for a commuter to downtown as well as to Davis-Monthan Air Force Base, competent build, and hired outstanding can-do staff (including but not limited to Elaine (who introduced me to KB) in sales, Eddie in sales, Rose in walk-through, and Jack the construction supervisor). No regrets!

From Alan showing us the home and helping through the application process, to Santiago and Dia being available to answer all our questions, our first home buying experience was a pleasant one! Would recommend

Over all one of the better production builders, Very good financial team. Warranty work from the subcontractors and follow up is a little slow.

For the most part KB does a great job billing homes. I think there product could be better with few improvements like at least put a prime coat of paint on garage. Thank You KB for great experience of owning a new home..

love my kb home is a such a great experience saw your design house get build

First impressions are big for me, and Michelle was amazing!! She was very welcoming and very knowledge on everything! She stuck by me til the very end as this is my first home, she kept me updated on a weekly basis and ensured I had nothing to worry about as her and the team took care of everything.

I would recommend a KB Home.

We were both amazed at the professionalism and attention we received from everyone we encountered. From the buying experience to move-in to quality of the home to follow-up…all has been great.

From the first meeting to the last, the people were responsive, caring and problem solvers. The KB team is committed to making the building experience stress less.

My home buying experience was great! I had the privilege to work with Jaime and Edie. Both of them were great! They were always ready to answer my questions at anytime and provide support. I enjoyed working with them. They made purchasing my first house easier. Thank you!

Everything went smooth during transaction

Everyone at KB from day one to move in day was friendly, helpful and responsive to my endless questions. With their help I have created an affordable beautiful home. Highly recommend!

Very responsive to any issues that arise The values of the home in the area seem to be trending down in the area

Great home. Jayjay J.

Very easygoing process. Everyone involved with my purchase was available all the time for me, or returned my call super fast. Always address all my concerns and issues right away. Very happy with my beautiful home.

The sales side and the site managers who you actually speak with are great. My only downside is now that I’m moved in, the rest of neighborhood still needs to be built and the guys building the houses don’t seem to care about blocking your driveway or a whole street so you can’t even get to your house. Situational awareness is not one of their strongest traits. They’ll sit in their car on their phones blocking a street and won’t notice you patiently waiting for them to move until you honk but then you get stared down for having the audacity of interrupting them blocking the street. Trash gets thrown into my backyard constantly from the construction crews. Biggest downside so far. ... More

I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders

Tha experience was very wander full a incredible and fine job they did

Had a great experience with KB Home. Had one issue after closing. Had a water leak from AC condensate drain that was not hooked up. Soaked one bedroom carpet and pad. At first was told that fans are blowing on carpet and pad to dry it out. Protested that there could be mold with this method. Then KB Home did replace with new pad and carpet. Resolved satisfactorily!!

My sales person and construction manager in Bauer Meadows were the absolutely best.

Customer service is very good.

The home buying experience from the salesperson, the construction lead, to the bank applications was excellent. Quality of the lumber is a one out of 10. Now that the house is complete with sheet rock and painted, flooring laid and now settling. The cracks are showing up here and there..The placement of all the plants and trees is crap. For the amount that you pay for a house nowadays you could at least get choice and placement of all garden items. But you don't that would prevent me from buying from this organization ever again. Too many faults after the fact.

Attention to detail and excellent customer service, sales consultant very helpful and always available, construction foreman also very helpful and attentive to requests and respond timely. Overall good experience in shopping with KB homes. Looking forward to the follow up inspections over a period of time.

After looking around for more than a year we came across KB Homes building site in Gilbert. We were pleasantly surprised the models were reasonably priced compared to the other buiilders. From the contract to completion our sales contact Kurt kept us updated periodically with pictures of the progress and always responded timely. The project managers (Jeff and Dan) who managed the 2 phases of the build out were not only knowledgeable but genuinely cared about customer satisfaction. Overall our experience building with KB Homes was good and would highly recommend them.

Overall everything is pretty good.