KB Home Reviews

Great customer service and quick response time

The people behind the scenes have been nothing but helpful and professional, there response time is exceptional,always in Communication for a speedy response.

Although my experience started out a little rocky with the amount of delays such as, the lumber not being ordered in the time frame during building, or the amount of time (2 months) it took to receive a part needed for the HVAC, or the lack of knowledge of the process stages from my sales agent. Towards the end I escalated my concerns and issues to upper management and everything was resolved timely and to my satisfaction. I would recommend KB to other buyers but the buyer would definitely have to remain on top of things other wise it will fall between the cracks.

Good experience, and they gave you the opportunity to customize your home.

Nice home with great construction crew

Fantastic company to build a home with

The thing that was most impressive to me and my wife is the courtesy, professionalism, and attention to detail. When you hear people say welcome to the KB family it hey really make you feel that way.

It was a great experience buying our first home together. From Anthony to Roger everyone was exceptional at El Paseo. Our house is immaculate with minor issues that Roger took care of immediately. I would recommend KB El Paseo to friends and family. I am very satisfied

We love our brand new home!

Try to get involved in the way your home is being built

Our experience with KB was top notch from beginning to end. We love our new home and the quality is amazing. Can’t say enough kind words for them and how much we appreciate their help throughout this whole process.

Overall great experience specifically with the construction team and the super Eric

It was a good experience through the process

They made the process to buy a house very easy.

Communication was great. All concerns no matter how small were handled with urgency.

The whole process was a great and easy experience

Overall a very good experience with this purchase.

Kyle, Jerry, and Dusty are great. I received updates constantly and any questions I had were answered in a timely manner. Exceptional customer service.

Good job! J.T., Reem and Brenda !!

From the sales staff to the warranty staff KB homes really cares about the homeowner's experience. The quality of my house at closing was great and move-in ready. We had a few cosmetic issues but those were resolved within 48 hours. All of the staff did a great job following up and I feel confident they will resolve any issue that comes up quickly.

We were very happy with our experience!

As a first time homebuyer, I have a lot of questions and concern, Michael, Tom and Julio are very patient and help me get through everything. I had a wonderful experience with KB Home. It was smooth all the way through, and I love my new house, the house is very well build, the KB Home team was very attentive, helpful and kind. They alway answer my questions and concern right away. Highly recommend KB Home.

Great people and service

We were able to take delivery of our home right on time their were some delays due to shortages but Cody and Nancy went above to ensure Our Customer satisfaction we are beyond happy with our home and Community

I like that they don't hold back lots and make potential homebuyers bid. Also, pleasant customer service experience from all parties (sales, design, construction, mortgage, warranty)