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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10239 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10239 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Awesome experience

  • Anonymous
  • Verified HomeBuyer
  • August 27, 2024
  • San Antonio, TX

Everything was done professionally and on time. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The KB Cheyenne team walked me through my dream process

  • Detra Denise C.
  • Verified HomeBuyer
  • August 27, 2024
  • Winchester, CA

I have been looking for quite sometime for the right home in the right location, that would be perfect for me. From the moment I walked into the sales office to the final walkthrough of my home; the team provided care and attention that made this process (that can be very overwhelming) an enjoyable one. Pam, Doug, Hope, Mary, CJ, Cesar and Jamie were all great! Thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

BEST home buying experience!

  • Lydia Cruz R.
  • Verified HomeBuyer
  • August 26, 2024
  • Manor, TX

Easiest home buying experience ever!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience with KB.

  • Clayton K.
  • Verified HomeBuyer
  • August 26, 2024
  • New Braunfels, TX

Great home buying experience with KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • Robin D.
  • Verified HomeBuyer
  • August 26, 2024
  • Bonney Lake, WA

I enjoyed working with KB homes, and I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home

  • Adriana Concepc L.
  • Verified HomeBuyer
  • August 25, 2024
  • Las Vegas, NV

Everyone was professional and helpful. They took their time to explain everything in detail. Overall great experience. Please with the process and home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Buying new home

  • Salvador B.
  • Verified HomeBuyer
  • August 25, 2024
  • Winchester, CA

Buying new home is a major milestone . it's important to enjoy the process and Celebrate each step along the way. Don't be afraid to ask questions from your agent as they answered all of my question regardless of time of day it was. they are super helpful and with you every step of the way. Overall, my home-buying experience was a positive one, and I'm so happy to finally be a in my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A team dedicated to you

  • Garry A.
  • Verified HomeBuyer
  • August 25, 2024
  • New Braunfels, TX

Through the entire process we kept meeting people who had our best interests at heart. From sales, to design and construction, even the finance team worked hard to ensure we had the best outcome. We could not be happier with our home or the experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is great!

  • Luis Rafael L.
  • Verified HomeBuyer
  • August 24, 2024
  • Las Vegas, NV

Jim sales, Tad builder, Maddy design, Debbie & Tracie loans, The whole KB team was amazing! We are very happy with our new home. Our experience excellent and felt easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • Fernando D.
  • Verified HomeBuyer
  • August 24, 2024
  • New Braunfels, TX

They did a great job. Always kept us informed with weekly updates and even followed through after sale with any issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great house, great value, great people

  • James C.
  • Verified HomeBuyer
  • August 23, 2024
  • Belton, TX

KB Homes was really transparent and communicative from the very beginning. They have many design options and a fantastic design center. What I liked most was the communication throughout the building process. I would highly recommend KB to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Seamless purchase

  • Srinivas Reddy M.
  • Verified HomeBuyer
  • August 23, 2024
  • Lathrop, CA

From the time I met with Harvey, the sales rep, to signing the closing documents, it was all a seamless experience with regular updates and the options we chose at the studio, KB Homes makes home buying experience easy and their builds are very high quality, as we had a KB Home before. Michael from warranty and post purchase and sign off team was very thorough in his inspection and walk through. Overall great work from the KB team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

5 star experience- all the way!

  • Quang T.
  • Verified HomeBuyer
  • August 23, 2024
  • El Cajon, CA

KB has been very attentive from day one! Special mention to Regina, who is amazing, always there for us when needed! The customer service is also on point when I needed it extra things done on my house. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Unsurpassed! Attention to detail, quality, buyers experience and satisfaction Matter!

  • Virginia Theres E.
  • Verified HomeBuyer
  • August 23, 2024
  • Winchester, CA

Whenever I share with my family that all live on the opposite coast, about my new home, they are constantly amazed and remark of never having known a builder to care so much … not only in the quality invested into their homes, but also in their desire for buyer to be happy - not just satisfied - with both their new home, as well as the entire process of buying, even designing their new home. KB seeks to create the best homes in design, features, skilled workmanship, in every way possible - and they excel at it! What’s more, is they really care that we buyers are happy with the place we call ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

best best best

  • Jaspreet S.
  • Verified HomeBuyer
  • August 19, 2024
  • Stockton, CA

great i love it kb homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick and stress free

  • Mary K.
  • Verified HomeBuyer
  • August 17, 2024
  • San Antonio, TX

My appreciation for the wonderful job you did on building affordable and beautiful homes. I was truly impressed by the quality of workmanship and attention to detail that went into our new home. The process was smooth and hassle-free, allowing for a quick close of escrow. We are thrilled with our new home and couldn't be happier with the result. . We will definitely recommend KB Builders to anyone looking for their dream home. I also want to express my gratitude for your prompt responses to all issues that arose during the process. Your quick and efficient handling of any concerns or ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New owner

  • Sergio G.
  • Verified HomeBuyer
  • August 16, 2024
  • Tucson, AZ

I had a very good experience from the builder’s to the top people in KB. They were all ready and did help me. I really believe they all wanted me to have my house. And we’re willing to go the extra mile for me. Thank you all I appreciate you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great KB experience

  • Roberto P.
  • Verified HomeBuyer
  • August 16, 2024
  • New Braunfels, TX

I loved the simple and quick home buying process KB Homes has developed. I was quickly approved and in my new home within 6 months. That is from locating my lot to having a beautiful completed home all done and looking amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

JOSH GAS BEEN THERR TOANSWER ANY CONCERNS.

  • Edward Francis B.
  • Verified HomeBuyer
  • August 16, 2024
  • Durham, NC

THE ONLY ISSUE THAT I HAVE NOW IS THE SWITCH FIR THE GARBAGE SHOULD BE UNDER THE SINK FOR EASY RATHER THAN 3 FEET AWAY. IT JUST IS A VERY UNCOMFORTABLE WAY TO HANDLE THE USE OF THE GARBAGE DISPOSABLE.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone was great! Great experience

  • Joe G.
  • Verified HomeBuyer
  • August 16, 2024
  • Riverside, CA

Everyone was great and it was a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our home. Excellent.

  • Craig B.
  • Verified HomeBuyer
  • August 16, 2024
  • Homeland, CA

Great Customer Service. Very happy with the service KB has provided us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Enjoyed every step of this process!

  • Robert P.
  • Verified HomeBuyer
  • August 16, 2024
  • Elk Grove, CA

Everyone - sales agents, building supervisor, customer service rep - was extremely helpful. We had lots of questions and lots of special requests and these were all answered quickly and thoroughly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my home. I enjoy it

  • Yali Q.
  • Verified HomeBuyer
  • August 16, 2024
  • Antioch, CA

It nice location. Shopping center in two miles.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jodie - Superintendent

  • Tammy G.
  • Verified HomeBuyer
  • August 16, 2024
  • Saint Augustine, FL

Great experience. We moved from 3 miles away to this community. Our sales rep and home design rep were great to work with. Our superintendent we spent the most time with was easy to communicate with and adressed all the little details pointed out for fine tuning. I would recommend friends and family for sure.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful people and experience!

  • David L.
  • Verified HomeBuyer
  • August 16, 2024
  • Marana, AZ

Our first NEW home and we couldn’t be happier. The people at KB have been so helpful, friendly and welcoming. We love our new home and community!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5