KB Home Reviews

We had an amazing experience from the start to end. We are one satisfied customers, and I highly recommend KB homes.

I am a first time buyer. My loan officer loan officer Sandra Elliot stayed on top things and helped me through this. I was able to write my favorite Psalms on the wood during construction, I took lots of before pictures and I received lot of support through the process. There were some questionable moments but thankfully I was able to close.

Vicky from sales was great. She is very knowledgeable and helpful from the very first day we met with her. Vicky really helps get the things that we needed done get completed. We would highly recommend the KB experience!!

Great staff , I appreciate all the help that gave me , very friendly people, Thank you so much

It was pleasure to have KB team in the process of buying our Dream Home..highly recommended…really appreciate the effort of whole team who worked for us ..very satisfied with our decision of going with KB

Great service Very kind staff I am very thankful

Construction manager was great throughout the entire process

We like the layout and the quality.

As first-time homebuyers, my family and I were initially a little intimidated by the process of purchasing our first home, but KB Home made the entire experience incredibly smooth and enjoyable from start to finish. The entire team was knowledgeable, patient, and supportive, which made all the difference for us. I want to give special recognition to Nick in sales and Allison in the design center. Nick was amazing throughout the buying process, always taking the time to answer our questions and ensuring we understood every step. Allison was equally outstanding in helping us design our dream home. Her expertise and creativity brought our vision to life, and she made sure we were thrilled with every decision. The staff’s professionalism and dedication truly set KB apart. They went above and beyond to make us feel comfortable and confident in a process we had never been through before. Thanks to their guidance, what could have been an overwhelming experience turned into one of excitement and joy. After going through this process with KB, I would absolutely recommend them to anyone looking for their next home. They exceeded our expectations, and we couldn’t be happier with our new home! Thank you, KB Home, Nick, and Allison, for making this such a memorable and positive experience. ... More

Very helpful every step of the way. Whole experience was easy and relatively painless.

Felices con nuestra nueva casa,fácil el proceso de la compra,ya que todo el tiempo estuvieron al pendiente de informarnos todo detalladamente,todas las personas involucradas,muy profesionales,recomendados al 100%

Very informed during the whole process!

From our first visit with a sales person through every step forward to moving in and through the warranty experience has been amazing! Each person we have interacted with has been very focused on helping us and doing everything possible to ensure we were happy with our purchase - and we are!

From the first look at our new home everything was wonderful. The sales staff were helpful and responsive. Steve, the builder took us through the home in detail and has been available for questions even after buying our home. Steve follows up with us on a monthly basis to make sure that all is well. We love our KB home and the entire experience of purchasing our home.

Both Peter and Jody did an outstanding job on keeping us informed during the building process. They both answered any questions to our satisfaction. They are true professionals in there line of work

Buying a KB home has been an amazing experience from Cristian to Rod; they have been so helpful and very reactive with the questions we’ve had. We are very grateful for their support and with our new home.

Great, prompt service. Every person we encountered treated us kindly as if we were already friends.

When we visited the design studio a few months into the process, the excitement was undeniable for my family and me. Unfortunately, we were on vacation during one of the walkthrough days, so all we could do was imagine how our home would turn out based on the design choices we made. Fast forward to today, after working with so many wonderful individuals—whether it was the loan officers, the construction team, or the sales team—the final walkthrough was truly unforgettable. Seeing my wife and daughter so happy that day was an incredible moment, and that joy has only grown since we moved in two months ago. KB Home exceeded our expectations, not just with the home they built, but also with their attention to detail. Any hiccup we encountered was addressed promptly and professionally. The Westbourne "family" was genuinely caring throughout the entire journey, and we feel blessed and beyond thankful to have crossed paths with them. Thank you, KB Home, for making our dream home a reality! ... More

The KB team at East Lancaster was phenomenal and genuinely cared about my needs and my family. Any home I buy in the future will be a KB home. 2 months in and I’m loving my home. My neighbors are great and the house is a dream!!!! I wouldn’t get the kind of service and top-notch home with high quality materials from any other builders. And that is the truth. Thank you to KB and the KB team: Katrina, Cynthia, Jim, Jose, Heather and Sonja!!!!!

They got excellent service, the house is great, and I so grateful for everything they do for me. Thanks a lot

I am very happy to have went with KB. Even after closing KB has continued to check into see how the house is.

Buying my house with KB was an excellent experience. And they are very nice and always care about they customer Satisfaction.

Building a new home can be stressful and comes with its challenges, but KB Homes made the experience phenomenal. From the salesperson and design studio to the project manager and closing title company, the entire team was attentive, professional, and solutions-focused. Throughout the process, issues and concerns naturally arose, but the KB Home staff and their partners were diligent, courteous, and committed to addressing them. Most importantly, they did what they said they would—delivering on every promise at every step of the way. We couldn’t be happier with our experience and are so grateful for the exceptional service provided by KB Home. Highly recommend! ... More

I feel KB is professional and perfect！

My wife and I bought a home from KB Homes at Gladden Farms. The whole experience could not have been more positive. For starters Chris at the sales office was courteous, professional and responsive to all our questions before we went ahead with the purchase. The house was not yet built when we committed to purchase it, and communications with both Chris and Tyler (the construction manager) was both constant and informative throughout the entire process. We also met via phone with the design team to make some upgrade selections and this too went without a hitch. In fact we were in Europe for over 2 months during construction, and during this time Tyler and Chris communicated with us every week with both pictures and the status of construction. Once back in the States we communicated via phone and more pictures, and even did our first "walk-through" via video conference with Tyler narrating as we viewed the house from Colorado. A week before closing we met with Michelle, who went over every detail of the house and made sure everything was ready before our final move in. Overall I cannot say enough about Chris, Tyler, the design team, Michelle, and even the title company. In this day and age when customer service is practically non-existent, it is good to know it is alive and well at KB Homes/Gladden Farms. Highly recommended. ... More