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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11465 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11465 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - We are loving our new home.

  • Stephanie D.
  • Verified HomeBuyer
  • January 09, 2020
  • Glendale, AZ

We are loving our new home. With any new build there are minor issues however everyone has been helpful and responsive when getting things fixed promptly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes Homestead HIlls Villas Living

  • Anonymous
  • Verified HomeBuyer
  • January 09, 2020
  • Thornton, CO

Overall we are pleased with our purchase. We have found the staff at KB to be very good to work with. On the sales, construction and warranty side we have found them all to be responsive to the issues that have come up and to work towards a positive outcome. This is going to be a very nice community once it is complete.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent homes, great design and Quality products.

  • Mussa K.
  • Verified HomeBuyer
  • January 08, 2020
  • Riverside, CA

Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Support

  • Alfred M.
  • Verified HomeBuyer
  • January 08, 2020
  • Austin, TX

The project manager (Cesar) did an excellent job in addressing our issues. He was always available, good communicator, very adaptive with the schedule, and most importantly, he ensures that the work is done correctly and that we are satisfied. Overall, I'm glad that we bought a KB Home. I truly value the excellent support.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Happy with my home!

  • Camillo I.
  • Verified HomeBuyer
  • January 07, 2020
  • SIMI VALLEY, CA

Happy with my home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We Love Our Home!

  • Sara V.
  • Verified HomeBuyer
  • January 07, 2020
  • Salinas, CA

My family and I absolutely love our home. It is spacious, comfortable, and new - can't beat that! Thank you KB staff for showing care and concern for any questions I've had. :)

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

First time homebuyers

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Uhland, TX

We were first time homebuyers and the process went very smooth. We love our home. The only complaint I have is the materials used are cheap.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Amazing home!

  • Stephen B.
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

Amazing home!! Great people

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

New homebuyers KB Review

  • Jacob O.
  • Verified HomeBuyer
  • January 07, 2020
  • Denver, CO

Overall it was a great experience working with the entire KB team. We love our new house!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

KB Home - Team members are friendly and always updated me regarding the

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Elk Grove, CA

Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ed@KB

  • Edward F.
  • Verified HomeBuyer
  • January 07, 2020
  • Las Vegas, NV

Several minor comments; Took me making 4 trips to the sales office to get my “welcome” gift(which by the way was not worth the wait) There was a mistake on the location of extra elec outlets, but was resolved to my satisfaction. We have only a few remains fixable issues. I’m waiting to see if they abide by their “will check back with you 30 days after deal closes” One other item; the inset hot & cold water lines for the washer is problematic as the twist-on hoses from my washer it was very difficult the adequately tighten the fittings, resulting in leaks Otherwise, mostly satisfied

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

KB Home - Great experience

  • Raul R.
  • Verified HomeBuyer
  • January 07, 2020
  • Menifee, CA

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home and great location

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love of a starter home

  • Brandon P.
  • Verified HomeBuyer
  • January 07, 2020
  • North Las Vegas, NV

The building superintendent Dan has been amazing and salesperson kimara! Its because of there calls, honest, knowledge, insight that we went through with buying this home and loving it. I could write a book about the things they helped me with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love my home

  • Tracy B.
  • Verified HomeBuyer
  • January 07, 2020
  • Tucson, AZ

My KB home is so gorgeous! I’m completely satisfied with my purchase and the excellent service I received from everyone at KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied with the service

  • Johanny C.
  • Verified HomeBuyer
  • January 07, 2020
  • Clermont, FL

Overall satisfied. There are a couple things that need attention. Working on it as we speak . Hopefully by the end of this week all will be taken care of. Everyone is very cooperative . Easy access to representatives. Kudos to Karen for always answering my calls and resolving concerns .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great value....

  • James E.
  • Verified HomeBuyer
  • January 07, 2020
  • Saint Augustine, FL

exceptional superintendent....

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home sweet home

  • Donald S.
  • Verified HomeBuyer
  • January 07, 2020
  • Manor, TX

I was really pleased with the entire process. I wish they could have been a little more flexible in a few things, but overall a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - Take lots of pictures of the inside and outside.

  • Tadija W.
  • Verified HomeBuyer
  • January 07, 2020
  • Maricopa, AZ

Take lots of pictures of the inside and outside. This is the most amazing experience I’ve had, during this 6 month build. It’s worth the wait to have a brand new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Enjoyable experience!

  • Ammanda M.
  • Verified HomeBuyer
  • December 20, 2019
  • Riverside, CA

This is my first home and it was a great experience working with KB homes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Some contract problems

  • Mark L.
  • Verified HomeBuyer
  • December 18, 2019
  • Clermont, FL

Some contract problems

KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I think all homes are little over priced in Vegas no matter

  • melina e.
  • Verified HomeBuyer
  • December 18, 2019
  • North Las Vegas, NV

I think all homes are little over priced in Vegas no matter who’s the builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super helpful and friendly staff

  • David M.
  • Verified HomeBuyer
  • December 15, 2019
  • Riverview, FL

KB Home has a team who is willing to help you and answer any questions you might have throughout the whole building process. Steve, the construction manager, was really helpful and friendly when we needed to address a couple of things in the house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great sales and service

  • Kelly L.
  • Verified HomeBuyer
  • December 12, 2019
  • Fuquay Varina, NC

I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great quality and personal service

  • Jack E.
  • Verified HomeBuyer
  • December 11, 2019
  • Henderson, NV

Love Vanessa and Sean -- extra help even when they were off that day and evening

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5