KB Home Reviews

KB provided answers to my questions in a timely manner during the entire process.

Great experience with Justin and completing any final touch ups. He is so responsive and made sure everything was perfect

Our sales person Diana along with the rest of the lother ladies that made sure our home buying experience was pleasant was very helpful. Each and everyone of them answered our questions. Onto the builders, they were very informative and let us know how the building progress was going.

Jim our sales agent was informative and kept us in the loop on everything with our home. It was a seamless process and as first time home buyers we could not be happier. Our Superintendent Michael was prompt, timely, and very good at finishing up the process. The team we worked with made the experience one we will not forget. Thank you for everything!

Business with kb and their team was a good experience

Every person involved from Dawn in sales, Sergio and Kelly as construction managers, Doug in financing, Jackie in processing Dawn, Bridgett as Title help were great and some still are with warranty work. Only thing I would have changed would be quality of paint. They use Sherwin Williama and Dunn Edwards is far better.

couldnt have been happier the way my questions were answered

The sales rep regularly touch base and check in to see if everything is going well or if I have any questions.

The whole team from sales tea (Ben), to being able to review choices with with Emily, reviewing the home with Mike and fixing any minor repairs by Norm and his team, the experience had been wonderful.

all employees very friendly and helpful. extremely positive experience.

I was helped every step of the way by the sales counselor and mortgage originator. The superintendent and construction staff were also very helpful. I would highly recommend KB Homes when buying a new home.

Chris has been exceptional! Makes and always keeps promises…then follows up to ensure we are/were satisfied. Honest. Professional. Very conscientious. Consistently & promptly responds to phone calls. Knows his product, his partners, & his customers (i.e., us) very well because he cares! Very impressive!

My overall experience was very positive and professional..the KB team works together to get things done in a timely manner…hats off to Daniel Siska!!

The sales experience with Severo and Jonathan was flawless. They both set the bar really high with the attention to detail and responsiveness. The construction portion matched the level of customer service set by Severo and Jonathan. Ray and Travis sent multiple updates a week and kept me in the loop throughout the process. There were multiple times we met up during construction to give me tours of progress and answer any questions. If there were any issues, they resolved them immediately. If I were to purchase another home I would request to work with these folks. However, I wouldn’t finance with KB unless there were good incentives and if I worked with Tanya. My original officer Jaimie, did not meet the expectations set but the rest of the process. No communication throughout the process unless I initiated the conversation but still took forever to respond if I even got a response. Did not educate me through the process so I felt I made poor decisions at the beginning. Didn’t explain things throughly. Towards the end of the process, Tanya took over and justified the wrongs. She did what she could to repair the relationship and I would work with her if I had the opportunity to. ... More

Great working with Amy! She was very responsive to my questions. The whole process was easy and would definitely buy a KB Home again in the future. Thank you!

Personally I am happy with the staff and the responsiveness. But overall the Community doesnt have a new house appeal. When you look from outside, there is a big difference between the New houses from other builders (for e.g HeadWaters) and K.B Homes. K.B Homes needs an upgrade with it looks. I bought it here because I had no other option for new Construction. There are limited option in Upgrades and most of them are outdated. Totally dissatisfied with Home Pro. They do not know anything about Customer Service. I would have given 4 Stars even with limited options for Upgrades. But I gave 3 stars because of Home Pro. ... More

Im really happy with the house that we got. overall experience was great, all the staffs are being helpful and easy to communicate with.

Norm team was wonderful they asked us if everything was okay and they always called and asked if everything was good

I like the overall buying experience with KB Home and the upgrades that included when I bought the Spec home. The team I worked with are professional and friendly

Back office loan folks were rude and disrespectful. Many projects were rushed as the longer we are there the more we can see uneven title, cement not completely used underneath tile which led to cracking. Show doors/door way unevenly done. Dish washer was immediately broken day one of move in (heating element), appliances are cheap and not well made, will have to repaint as flat white paint used, list goes on. It’s a house that was affordable in today’s market but you get what you paid for. Also despite promises of community is not lived in it will be delayed. Past three communities locally were. ... More

Ian and Daniel were very helpful and attentive to the issues to handle

Although Abraham was in finance he made sure to get us in touch with the appropriate personnel to meet our needs.

It was a great experience. First time buying a house and they did everything to help me.

We had a positive and wonderful homebuying experience. Everyone answered any questions we had and they finished our home ahead of the projected date.

What an horrible experience for a first time home owner. They were very rude and unprofessional with me just because I got my own lender. The construction superintendent did treat me good and did try making me feel comfortable as much as he can.