KB Home Reviews

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again.

Good experience with KB Home Builder.

KB home good company but I didn't deliver my second home. 2 months late.

We were looking for a single-story home to retire in. We found this development and were impressed with the models. The sales team and construction supervisor invited us to take an active part in the process of home construction. We had weekly and bi-weekly meetings and did a weekly walk-through and inspection of our new homes progress. The final orientation to the features and systems was friendly and thorough. It was a wonderful experience that we never had with our other new homes.

Over all great home and frienly staff. Need to take more time in bulding home making sure all is complete..

Stay involved with every step.

Awesome homebuilding experience. KB was very informative every step of the way. I think our favorite part was designing our home in their design center!

Good overall experience. We bught a spec home but liked most of the upgrades installed. If issues come up KB fixes them so far.

We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.

Good sales reps and construction managers that help you with any questions/concers throughout the process.

Pleasant experience so far

Everything was excellent

Smart investment

We love our home and, after 90 days in it, have found few issues. Can ask for much better than that.

Fantastic and responsive customer service that goes above and beyond which provides quality value for our home and peace of mind.

I have not been given the walk thru of the house. How everything works.

Purchase experience was great! Liz answered all my question and explained everything in simple terms. I didn’t pick the design options of the house but I was in love with the upgrades the house came with. Again, Liz has been very helpful even after my purchase. She has been responsive to all my questions in a timely manner and has made my first home buying experience amazing!

The KB Home staff was awesome. Each step of the buying process was explained. We also received updates on the building progress of the home.

The buying process was made easy and it really helped that KB Home was willing to work with us even though our old home was not yet on the market. We were given updates with photos from Rhonda in the sales office so we were always in the loop on the progress of our home. The superintendent Karl w

I love my new home

Excellence

I loved working with Ron- he was easily accessible, very friendly, and paid attention to detail !Josh did the walk through- Although he followed up several times for work that needed correction- it took several calls to get him to send men out. It was a constant reminder that was required. He got the job done but took time.

Number one they did not tell us that the lot we picked would be very noisey, full of homeless on the outside of our wall and shake the entire home all day and night. This was very wrong of your salesperson and KB in general. We have not been able to enjoy our home as we open our blinds and see homeless pooping in the wash and they are all over. The home shakes so much you can’t get any rest. The homeless have thrown things in our yard and we even had things stolen from our yard. The salespeople were nice in general but when we went to concern our issues they all of a sudden clammed up and said to take it up with upper management. This entire ordeal was very unprofessional. I will not ever tell anyone to buy a KB home. The superintendent Jesse has been very helpful although he should learn his products he is installing. We had questions he could not answer us. Tyler has helped us get some answers to our questions and he has been pushing for county to clear the homeless. We have called cops and they refuse to come out even when we see drug deals being made behind our home. The homeless have set 3 fires in the wash that we have had to call fire department. This entire experience has been a nightmare. Do better KB seriously. The way you bamboozled us into buying the home and not telling us the issues was not correct nor professional. Then when we were doing the loan we had so many people from KB loans emailing us we had no clue who was our representative. They also need to do better and not be rude to buyers. Never will we buy ma KB home again. Get it together. ... More

Be aware after living here for a month or so I find the workmanship was very rushed to be specific the finish work like the calking and wall repairs and trim fitment and the clean up! Also kb could spend a little more to put better product like door handles soft close hinges and don’t paint the door hinges!!!