Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11656 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11656 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

I'd rather not say

  • WENDY L.
  • Verified HomeBuyer
  • October 26, 2023
  • Elmendorf, TX

I'd rather not say .

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Straightforward buying experience

  • Elaine V.
  • Verified HomeBuyer
  • October 25, 2023
  • Lemon Grove, CA

We bought our home with tons of guidance from our sales agent, Regina. Truth be told, I don't really think we even needed a realtor since we bought a new construction home. My advice to anyone is to not be afraid of asking the builder to fix any mistakes. When we did our final walkthrough, we hired a private inspector, who found many issues. The builder fixed all the issues that we identified.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst home buying experience we have encountered

  • Karrington E.
  • Verified HomeBuyer
  • October 25, 2023
  • Bulverde, TX

Withholding of information regarding the homes status and buying process was blatant . Materials in the home are not sturdy and already breaking. Cant withhold weight.

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

First time home buyer, great experience

  • Maria D.
  • Verified HomeBuyer
  • October 25, 2023
  • Lemon Grove, CA

Broc from sales was very helpful in all of our questions. He would answer in a timely manner and gave us all great information with the process of moving in. Linda Gould, the loan officer I really appreciate all her efforts in getting us approved. Our case is a bit difficult but she managed to get our loan approved. The builders on the site, even after we moved in, Rigo is very nice in helping us with adjustments we do at home. I thank everyone and it was a great experience.

KB Home responded:
Congratulations on your first home, Maria! We're glad to hear that Broc, Linda, Rigo, and the rest of our team were able to provide a great experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Never working with KB again

  • Jaylen C.
  • Verified HomeBuyer
  • October 25, 2023
  • Cibolo, TX

Overall we had to jump through hurdles to get the home. It has been almost two months and we still have not had all the things fixed in our house after living here for almost two months. According to the city, they have not paid their fees and finished the paperwork so we still do not have our certificate of occupancy meaning we can’t get trash cans, and I can’t put utilities in my name. Craftsmanship in the overall build is subpar. I regret not going with another builder and lender. I fell for the low interest rates which at 6.5% still isn’t that great. Overall this is been a terrible ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

All good

  • Nikhil A.
  • Verified HomeBuyer
  • October 25, 2023
  • Georgetown, TX

Process was smooth and simple to work with

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Nikhil!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes

  • Aman B.
  • Verified HomeBuyer
  • October 25, 2023
  • Roseville, CA

I cannot express how grateful I am for the incredible experience I had. From start to finish it was nothing short of outstanding. The KB Homes team is incredibly responsive , attentive & professional. As a first time home buyer, I had many questions & the team patiently guided me through the entire process. The level of communication was top notch & their attention to my satisfaction was commendable. My home is everything I dreamed of THANKYOU TEAM KB HOMES FOR EVERYTHING

KB Home responded:
Wow, thank you so much for sharing these beautiful words with the team here at KB Home, Aman! Congratulations on your new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful experience

  • Richard T.
  • Verified HomeBuyer
  • October 25, 2023
  • Casa Grande, AZ

Victoria, Donna, Sergio and Kelly were great!

KB Home responded:
We appreciate you taking the time to share these kind words with Victoria, Donna, Sergio, Kelly, and the rest of the KB Home team, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales, construction guys response was good. They responded as per my requests in time

  • Lakshmana M.
  • Verified HomeBuyer
  • October 25, 2023
  • Round Rock, TX

If you are opting KBhome preferred lender then focus on 'Mortgage Insurance' component which will increase dramatically in final closing document. Need to discuss about PMI component from initial draft copies with your lender agent very clearly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Need to work on improving the communication

  • Tiffany V.
  • Verified HomeBuyer
  • October 25, 2023
  • Valencia, CA

My experience is need to work on communication when it comes down in fixing things in my house.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Good

  • Crystal S.
  • Verified HomeBuyer
  • October 25, 2023
  • Homeland, CA

Things went well with KB.

KB Home responded:
We're glad to hear that you had a positive KB Home experience, Crystal!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was Great Experience to make our dreamhome come true

  • Ashok G.
  • Verified HomeBuyer
  • October 25, 2023
  • Lathrop, CA

We started with minimal knowledge on how home buying process works. but when i came on the first day Daniel and kelly help me with whole bunh of affordable options and helpedme with in choosing my home. I would like to express my sincere gratitude to my construction manager’s, Daniel Ramirez & Michael Cole , for making the home building process so easy and enjoyable. From the initial consultation to the final walk-through, Daniel Ramirez & Michael Cole was always available to answer my questions and address my concerns. They were also very helpful in guiding me through the process and making ...

KB Home responded:
Thank you so much for taking the time to share your KB Home experience with our team, Ashok! We appreciate your kind words for Daniel, Michael, and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent support

  • Anandaraj S.
  • Verified HomeBuyer
  • October 25, 2023
  • San Marcos, CA

I got excellent support from KB Homes throughout the entire process from initial discussion to final delivery of home keys.

KB Home responded:
Congratulations on your new home, Anandaraj! We're thrilled to hear that you enjoyed your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We have been in our home for almost 2 months and are STILL waiting on many blue tape items to be fixed. Lots of promised that "we" will be here this afternoon or tomorrow. NOPE!

  • Kimberly W.
  • Verified HomeBuyer
  • October 25, 2023
  • Parrish, FL

Trust me, you do not want my husband to write a review.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Issues with Home

  • Pheap O.
  • Verified HomeBuyer
  • October 25, 2023
  • Las Vegas, NV

I felt rushed to closing and home was not delivered to me finished as promised. items below concerned are not addressed. Tried to contact superintendent and customer service no response still waiting to hear back. 1) Flooring not sealed properly - have Ant infestation since move in around September 10th 2) Photocell lights in front of garage not working 3) multiple outlets not working in house 4) Sink countertop not completed underneath dirty and looks unfinished 5) Crack in garage foundation 6) Cabinets not sealed properly 7) Oven missing one rack 8) Paint needs refinishing

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

john

  • John M.
  • Verified HomeBuyer
  • October 25, 2023
  • Houston, TX

In overall everything was good

KB Home responded:
Thank you so much for sharing your positive KB Home experience with our team, John!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Fredianto K.
  • Verified HomeBuyer
  • October 25, 2023
  • Spring Valley, CA

Our new home was built and completed early from the original estimated date of completion. The house was built on some minor touch up of interior painting, but the customer service representative was on it to fix the issues. Completely recommended to buy from the KB Home builder. Overall design was good, but not what we wanted to be. The design center was really helpful to arrange the date and time for the selection of the products. Price comparison from the Design center and Outside market was reasonable and accurate when installed at the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home buying experience, from foundation to turn key.

  • Pablo C.
  • Verified HomeBuyer
  • October 25, 2023
  • Hollister, CA

We were in the area, just to look, as first time buyers, we were not thinking we would buy, the sales, financing and construction team figured out all road blocks and before we know it, we bought the house of our dreams. We would recommend and buy again!

KB Home responded:
Congratulations on your dream house, Pablo! Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Zhenzhen

  • Zhenzhen Z.
  • Verified HomeBuyer
  • October 25, 2023
  • Arcadia, CA

The quality of the material is not very good.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Overall experience is okay

  • Dhruvil P.
  • Verified HomeBuyer
  • October 25, 2023
  • Prosper, TX

1. It is expensive 2. Quality is not that great 3. Homes are low to medium quality may be good for first home buyers 4. Not many options

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Home buyer

  • John F.
  • Verified HomeBuyer
  • October 25, 2023
  • Belton, TX

The KB home team was very professional and helped us through the whole experience,

KB Home responded:
We're thrilled to hear that you had such a positive experience working with the team here at KB Home, John!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Wonderful from start to finish!!

  • Christopher S.
  • Verified HomeBuyer
  • October 25, 2023
  • Youngsville, NC

Wonderful from start to finish!!

KB Home responded:
Thank you so much for taking the time to share your wonderful KB Home experience with our team, Christopher!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Happy!

  • Bobby W.
  • Verified HomeBuyer
  • October 25, 2023
  • Henderson, NV

Buying a home is a big decision. Very happy happy with my purchase!

KB Home responded:
We're thrilled to hear that you're happy with your new home, Bobby! Thank you so much for taking the time to share your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The entire staff was outstanding and took care of me and my family. I love my home and my KB Home Family! Keep us the good work!

  • Delena G.
  • Verified HomeBuyer
  • October 25, 2023
  • Henderson, NV

The experience that I had with KB Home staff was beautiful. They went over and beyond to make my dream home super perfect! I would recommend the world to buy a KB Home.

KB Home responded:
We're excited to hear that you and your family love your new home, Delena! Thank you so much for taking the time to share these kind words with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Joel U.
  • Verified HomeBuyer
  • October 24, 2023
  • Gold Canyon, AZ

Hawith our new home.ppy

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4