KB Home Reviews

Teddy was so knowledgeable on the entire building experience, accommodating and very easy to work with.

Pleasant experience overall. No complaints.

I am totally impressed with the team KB homes who help me choose and complete all necessary action to get through to our buying experience. Not the first time we purchased a new construction house but the customer servuce are next to none. Unfortunately there are some issues in the house since day one when we moved in. From the new installed appliances, breakers, lights, outlets to name a few. Not what I expect for a brand new house. Buying is already a stressful process and issues at the start really not what I expected. Luckily, there are customer service staff ready to support our needs. ... More

We recently purchased a new build home with KB and we had no idea what to expect. We had an outstanding experience from the very beginning during the design selection process all the way through construction and now even into our warranty period. The KB Home team has been fantastic to work with and extremely responsive to our needs! Would definitely recommend to anyone looking to purchase a new build home.

Buying my new Home .from KB HOMES was a great experience . The Agents were very knowledgeable and helpful they explained the process in great detail and they really wanted you to have that new house Give them all a 5 stars in the KB COMPANY who help me out. Future buyers give them a shot I think you will.be very HAPPY .

Everything was great with KB homes. They send out to many reviews to do on them

I'd like to thank all the people at KB builder thank you so much for your follow up and put everything nicely together I appreciate the follow up and all the job has been done for fixing all the problems in the house thanks again wish you all all the best

Still waiting for construction deficiencies to be addressed AND corrected. 60 days in, very disappointed. Sales & financing went great - all other aspects are lacking.

This as been a terrible purchase. My son use to work for KB home and tons of things are happen that he said are not the same when he was there and he is the reason I purchased this house. The Finance company tried to rip me off with the rate, construction was unresponsive and didn't get work done in time for closing. As a matter of fact there is still work outstanding and my son had to coordinate most of things himself because he was tried of waiting on construction. No one at KB Home order the Certificate of Occupancy, so my son ordered it himself from the city of Cibolo. No one from KB communicates and apologizes for closing a week late and work unfinished. ... More

I had a great experience throughout the buying process, starting with meeting Girlie in the sales office. She was patient and kind, and made sure every hurdle that came up was taken care of. After move in, when we needed a minor issues fixed, Ben and George were very responsive and took care of concerns quickly

not happy with the workmanship.....

Overal I think the house is beautiful and was worth it. I think KB could do better in certain areas. Do not have windows facing the next house, change your construction plan to have better lighting in the house. Some materials used are cheap, but then again the house looks great. Customer service has been Stellar! I would buy a KB home again, but only if I get it built so I have the option to choose the plan and material. My closing was also hassle free!

Ms. Rhoda's expertise made my dream of owning a home come true. She exhibited an eagerness to answer questions and patience if I didn't completely understand. Very nice disposition and definitely would recommend her.

Thanks for all the team from KB they are wonderfull!

There is just to many things to itemized. The house upon completion looked like it was completed with out supervision. To the point that when I was on the final walk through there was a picture of a Man's Private Part drawn on the Garage wall and it was unseen by the project manager. Then they ask you repeatedly if you can give them 10's on the Construction manager survey over and over even though they know it is not deserved but you feel compelled to or the stuff you need fixed in you newly bought home will not get fixed or it will be done with a grudge. I do not plan on getting another KB home after this experience and I am telling everyone I know that even if they can find a home that is smaller but cost more than a KB home go with the smoller home that is better quality. All you get with KB is more sqft for the price. But then you have to question what problems am I going to have to deal with after I get in the home because the home was so poorly built. ... More

Everyone in our building process was great. We love our house and every KB employee we have come across has been very helpful throughout the process.

Model homes looked great, but after moving into the actual home, I realized the quality of KB Home is not top notch. You can tell people who painted and did the construction didn’t pay attention to details. You can hear impact noise from your next door neighbor. KB Home’s frontline employees (sales, superintendent) are great, but sr. leadership must drive quality for the whole company so it can trickle down.

El departamento de ventas muy profesional, te guia en todo lo que compete con la casa, la empresa muy responsable.

All the personnel I came in contact with, was experience in their work and very knowledgeable. The home builders responded to my calls in a timely manner.

We were amazed at the wonderful service we received from the KB Homes team! Pat in the sales department was wonderful and the customer service team is amazing. Every new home has an adjustment or two that must be made after moving in and AJ and Tony have been top notch partners to help us all along the way, thank you! P.S. Special thanks to Debra in the home loan’s department, she rocks!

Amazingly built and delivered fresh with quality. Very dependable builder.

The KB staff were very friendly, personable, and responsive throughout the whole home buying process and they made purchasing a home less stressful. They build quality homes at a reasonable price

Home buying part was great very knowledgeable and communicative sales ladies We weren't able to choose the options for the house because it was almost completely built when we decided to purchase. We don't like The materials for (counter tops) the kitchen and bathroom I would have never chosen not durable for heavy use. Not enough windows in the house, rooms are very dark not enough natural light comes in, no outlets to install room fans, it would be very expensive to add fans to any rooms.

I’ve had several issues that were promised to be fixed and have not been fixed with no updates or responses.

Nice home for the price