KB Home Reviews

The quality of service is amazing, very professional, I recommend KB, can not go wrong, their work is right from the beginning.

I will say this from my title you can tell my experience was great with the individual departments above. However from the building process and dealing with the building superintendent that was my less desirable experience. KB needs to perform an overall of their building superintendent department and provide proper training. Building superintendents are suppose to be project managers and should be able tell customers exactly what’s going on with their home during the process. It took my house 11 1/2 months to be completed and that time included the closing date being pushed back 2 times. I understand COVID slowed things down but as a buyer things could’ve been handled better. And let’s be clear I was not one of those customers that was hard to deal with. I actually was very accommodating until my limit had been reached. I wish I could included individual names but the departments above from my title thank so much for everything and I wish each of you the best in the future. ... More

The best plase to build your huse and realy good costumer service

My entire purchasing experience with KB was great. The entire KB staff was knowledgeable and friendly. Great customer service.

Overall great experience, smooth transition

Great customer service from the sales team and construction management!

Customer care was very good. KB here in Raleigh has great staff - from the sales people to project managers, who take you step by step through buying and building process. The builders were very detailed in their workmanship and we had no problems with anything when we moved in. We used their home loan and insurance service as well. Loan officer was super. Only KB Insurance (CA) was the worst out of the whole experience. If you're considering KB Home in the Raleigh-Durham area, I give it a huge thumbs up.

I have been in the market for 6 months and was getting tired of counter offers and low-quality homes with high premiums. KB Homes provided me fixed price of house and upgrades, Top-notch location, and Move-in ready home. After purchasing our house in Comm Hill, they came in and fixed a bunch of small things which we complained about. Very happy with their response, cost, and overall hassle-free experience.

Knowledgeable and willing to work with their clients

Building my home was a great experience. Everyone we dealt with was fantastic

Great people, helped me to the fullest!!!

Great experience from start to finish. every step was great -staff was helpful. Explained everything with no surprises.

Was great working with the sales/construction managers

We are very happy in our new home, and extremely pleased with the KB homes team.

Everything was great would definitely recommend KB to anyone.

Jason our salesman was incredibly helpful, kept us informed throughout the whole process, not one question that we asked was ever not answered. If we needed something he would make some calls and get us the information we needed. Joe was also amazing. He kept us informed throughout the whole building process, step by step. Stayed on tip of any issues that came up and made sure the quality of our house was perfect. Man of his word as he quickly responded to any detail that needed touch up even after the closing. True assets to KB Homes and would highly recommend KB Homes Sandler Lakes to everyone!! The process was flawless, extremely happy homeowners. Thank you. ... More

K B Home they are the very best in building houses and they have the best and great people working for the company. We are so happy that my wife and I pick K B Home to build our house.

We loved having Lori Mouton on our team after we moved in. She was responsive and supportive of our needs and put us at ease when we had questions about our home. We appreciate the entire team at KB.

The process was very smooth and Amber made it so easy!

It's been a mix of things but mostly very good.

Always willing to assist us in making our experience a positive one.

From start to finish I was assisted by KB professional. Everyone was friendly, knowledgeable and professional.

KB was great from the contract signing to the show room to the weekly updates and beyond, staff was so friendly and attentive to our needs and questions. Amy especially went above and beyond for us a few times.

Amazing process and friendly, knowledgeable team!

We love our KB Home and neighborhood!