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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11505 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11505 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Nice people!

  • Anonymous
  • Verified HomeBuyer
  • October 24, 2019
  • Fresno, CA

I always felt I was treated by people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Kirby G.
  • Verified HomeBuyer
  • October 24, 2019
  • Bastrop, TX

A person usually doesn’t build a home in retirement. For me, however, it was a good decision and a great experience. All of the KB Home team (sales, construction, design studio) were a pleasure to work with and were always responsive to my concerns and questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Irene M.
  • Verified HomeBuyer
  • October 23, 2019
  • Orlando, FL

Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very happy with the entire home building process.

  • Jill F.
  • Verified HomeBuyer
  • October 23, 2019
  • Fuquay Varina, NC

Very happy with the entire home building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tainted Love

  • Todd H.
  • Verified HomeBuyer
  • October 22, 2019
  • Van Nuys, CA

We generally love our house, but getting certain issues taken care of is tainting the experience.

KB Home responded:
Hi Todd, we are sorry for any frustration and would like to help. If you have not already reached out Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

VictorvilleHome

  • Leopoldo S.
  • Verified HomeBuyer
  • October 22, 2019
  • Victorville, CA

KB homes pricing is very affordable, best in the market out there.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alure

  • Mitch C.
  • Verified HomeBuyer
  • October 22, 2019
  • Winchester, CA

Home should have been inspected for issues prior to my walk thru. There was a obvious electrical issue with the fireplace ( live wires laying inside the fireplace) that was a safety hazard. Was not fixed until we were in the home for 3 weeks.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - Nothing but 5 stars

  • Dave S.
  • Verified HomeBuyer
  • October 22, 2019
  • Elk Grove, CA

Nothing but 5 stars

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic

  • Juventino M.
  • Verified HomeBuyer
  • October 22, 2019
  • SAN ANTONIO, TX

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I Love my new home, plants and materials need upgrade options

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Menifee, CA

the foam outside is terrible and the plants were not very well taken care of, but overall the house is fantastic.

KB Home responded:
Hello, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. Please email CustomerRelations@kbhome.com for assistance. Enjoy your home. --Brian

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Excellent

  • Israel F.
  • Verified HomeBuyer
  • October 22, 2019
  • Gibsonton, FL

KB homes representatives were always at the disposal of the families purchasing questions at all times and conditions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Minton Kung

  • Minton K.
  • Verified HomeBuyer
  • October 22, 2019
  • Ceres, CA

The house style and materials is best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Raymond P.
  • Verified HomeBuyer
  • October 22, 2019
  • Florence, AZ

The whole home buying experience with KB Homes was wonderful. I didn't feel any pressure during my home selection process. The sales representative was welcoming and informed as to what KB Homes had to offer in their homes. I didn't feel any pressure in making a selection. The whole loan process went smooth and easy. My loan officer was prompt to respond to the questions I had. Our construction supt. was wonderful to work with, he always kept me updated on every phase of our home construction. My visit to the Design Center was great. Design Center representative presented many ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Easy home buying experience.

  • Kathleen M.
  • Verified HomeBuyer
  • October 22, 2019
  • Riverside, CA

Easy home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful home and we got just what we paid for

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Fresno, CA

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Camarillo, CA

The builders are extremely helpful and provide excellent customer service. Great buying and move in experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Debo S.
  • Verified HomeBuyer
  • October 22, 2019
  • Milpitas, CA

Good service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased with my new house

  • Robert C.
  • Verified HomeBuyer
  • October 22, 2019
  • Seffner, FL

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The home of our dreams.

  • Arthur H.
  • Verified HomeBuyer
  • October 22, 2019
  • Helotes, TX

After living in a KB Home for 25 years we made the decision to move based on health issues. We wanted to build another new home. After looking at a number of other builders and communities we returned to KB because of value, quality, and location. KB builds solid, comfortable, affordable homes often for first time buyers. We expect to remain in this home for the rest of our lives. KB offers a wide range of upgrades and their design center is staffed to guide buyers through the many choices available. Every aspect of the process, sales, design, building, and post-closing follow- up have met or ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Glad the Process is done

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Saint Augustine, FL

We were not thrilled with our realtor as the updates were always 2 weeks behind, we didn’t receive our mailbox keys once we closed and then I had to drive out of my way to get them to avoid my power being turned off, and we initially had to change lots from our original pick which put us a month behind. Our superintendent was awesome and really helped with our experience. He always addressed all of our issues and never seemed annoyed with questions or concerns. He kept us up to date throughout the process as well. Overall quality of home was good and I’m happy for the price, I was not ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Our KB representatives are welcoming and address our concerns.

  • Doria B.
  • Verified HomeBuyer
  • October 22, 2019
  • Menifee, CA

Our KB representatives are welcoming and address our concerns. They made it clear that if there is anything that comes up relating to our home to contact them and they will take care of any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new home!

  • Leah C.
  • Verified HomeBuyer
  • October 22, 2019
  • Las Vegas, NV

We recently purchased and absolutely love our new KB Home. From inside to out the craftsmanship is beautiful. Every step of the purchase and build was easy and enjoyable and the staff were always so friendly and great to work with. Would highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Matthew was fabulous.

  • Rajesh D.
  • Verified HomeBuyer
  • October 22, 2019
  • Elk Grove, CA

Stay in contact with your the manager at all stages of the building.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I had a great process throughout the building and moving in process!

  • Erika C.
  • Verified HomeBuyer
  • October 22, 2019
  • Manor, TX

I had a great process throughout the building and moving in process! Highly recommend KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service!

  • Dedrea J.
  • Verified HomeBuyer
  • October 22, 2019
  • Houston, TX

My experience was great from signing purchase agreement to closing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5