KB Home Reviews

I asked multitude of times throught the building process for a few key items to be fixed and promissed repeatedly that things would eventually be taken care of. NOTHING was corrected even after close.

Builder that knows what home buyer wants and works on those interest grounds to make things happen.

Great home

the quality and designs of new houses has been improved a lot, but there are still some rooms for KB home to further improve.

Very nice from the start to finish. It’s been a great experience. I highly recommend buying from KB Home.

Things went well. A little hookup with financing but everyone took care of things and I’m very happy with the outcome

This is the second home we've purchased from KB Homes. The process has been greatly improved over the last several year, and it was already good enough that we had no qualms about going through it again.

KB is doing good job.

Really disappointed with the some of the house quality feature vs what being communicated.

Punch list 2 1/2 months, not complete

Great experience

I love my new home because it have a similar floor plan to the house i just left in San Jose CA, I love the home, the quality, the cul de sac, and its just the right size,

Great customer service and overall experience. Thank you KB thank you Harvey and thank you Gary!

Review everything before taking posession

KB has been incredible to work with. I absolutely appreciate all the hard work my builder OZ put into my house. The communication was great throughout the process. I would recommend KB in the future.

First of all Juvenal our sales rep was awesome to work with. He is very punctual and helpful. He was able to answer all our questions and responded immediately! Jesse and Scott from KB were very friendly, polite, and knowledgeable about our new home. They explained everything clearl and followed up often to make sure our new home is everything is satisfactory. After move in, Sergio and Thor followed up with me for the 30 day follow up and made sure to help me in any way possible. For example, I paid to have the utility sink connections ready and they went ahead and hired a plumber to install my sink for me. As a Disabled Veteran I greatly appreciate the 3xtra mile they are continuing to go to make sure we are happy with our brand new home. The team we worked with was and continues to be amazing. I highly recommend KB Homes and their team to anyone. I couldn't be happier! ... More

Very responsive , courteous, and follow through team.

Not quality craftsmanship.

KB does build with some quality materials like the ZIP system and the flexible water piping. However, most builders include 9foot ceilings as standard and walk in showers as standard but KB does not. Walk through was not handled as well as it could have been and the home wasn’t ready to close despite numerous reminders of outstanding items but had no choice but to close on closing date.

KB offers affordable model homes, with decent workmanship. I did not give it 5 stars, because there was no transparency upfront about the additional costs involved in building the home like the lot premiums, or what was involved in the basic model. Their mortgage company was also difficult to contact and get a hold of.

Everyone was very professional during my home buying process

Exceptional first time home buying process. Staff was extremely helpful, communicative, personable and vested in us. Facilitated our family buying two homes on the same property. Property Manager James and Sales Rep Jeri went above and beyond in ensuring we were kept in the loop and never left to doubt the process.

I am very happy with the home! It’s beautiful and special thanks to the design studio for her help and guidance as well as our builder Steve, both went seemingly above and beyond to give us what we needed and make the home great!

Steve and Katrina were great. That’s did all the could to make things right. The builder are sloppy, missing paint, holes in door, A C went out 3 times. Door off hinges. I could go on and on. The sales team is awesome. Need hire better builder that cares.

First time buying a new build..... not sure what to expect....... ok experience overall