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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11505 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11505 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Very disappointed

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2019
  • Thornton, CO

Poor design, sloppy workmanship and insufficient equipment. Entire experience has been a case of ‘over promise and under deliver.’

KB Home responded:
Hello, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Good buy

  • Katarzyna S.
  • Verified HomeBuyer
  • September 14, 2019
  • Corona, CA

Good house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent quality affordable prices.

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2019
  • New Braunfels, TX

Excellent quality affordable prices. Love the construction crew and builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value!

  • Norma M.
  • Verified HomeBuyer
  • September 13, 2019
  • Jacksonville, FL

I was so pleased with the design options that were available. The Lincoln floor plan is a great one for an elderly person. My 84-year-old mother loves her new house! The workmanship was great; and we had an awesome superintendent. I would definitely recommend KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving our new KB Home!

  • Angelia B.
  • Verified HomeBuyer
  • September 12, 2019
  • Seffner, FL

We are completely satisfied with our new home that far surpassed our expectations. It was well worth the wait!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love KB

  • Anonymous
  • Verified HomeBuyer
  • September 12, 2019
  • Fuquay Varina, NC

Great people to work with all the way around. Love my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder

  • Alan B.
  • Verified HomeBuyer
  • September 11, 2019
  • Round Rock, TX

Everyone has been nice and respectful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superior

  • MaryAnn L.
  • Verified HomeBuyer
  • September 11, 2019
  • San Antonio, TX

Most highly qualified personnel. Always on top of the line.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great work and great experience

  • Thomas D.
  • Verified HomeBuyer
  • September 11, 2019
  • Aubrey, TX

Great job by Vince and Steven throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great team of builders.

  • Elvira R.
  • Verified HomeBuyer
  • September 11, 2019
  • Round Rock, TX

Great team of builders. I love my new home built by KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very good people.

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2019
  • Houston, TX

I want to commend Chelsi(sales rep). She’s very sweet and very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Home experience

  • Jose P.
  • Verified HomeBuyer
  • September 10, 2019
  • Vallejo, CA

The whole buying experience was pleasant and all my questions were answered in a timely manner, my only complaint would be that the builders do not include irrigation hook ups for the back yard.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - care about customer

  • Lei L.
  • Verified HomeBuyer
  • September 10, 2019
  • Pflugerville, TX

care about customer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Homes - The Best Builder

  • Thenmozhi D.
  • Verified HomeBuyer
  • September 10, 2019
  • Newark, CA

Our home purchase was completely smooth. We enjoyed the home designing experience and the walk through sessions of how our house is being built. The final walk thru and handover was a very pleasant experience with Nicole. She is the BEST!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

In love w my home!

  • Jenny L.
  • Verified HomeBuyer
  • September 10, 2019
  • Fresno, CA

The whole team did everything possible to make me a happy customer!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Bad quality.

  • Linda H.
  • Verified HomeBuyer
  • September 10, 2019
  • Fresno, CA

Bad quality. Bad painting so thin came off easily. Everything damage easy

KB Home responded:
Hello Linda, we're very sorry for any frustration with your home. We would be happy to connect you with a representative to look into these issues. Please email CustomerRelations@kbhome.com for assistance. --Brian

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

KB Home - perfection

  • Yan Y.
  • Verified HomeBuyer
  • September 10, 2019
  • Katy, TX

perfection

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Jason B.
  • Verified HomeBuyer
  • September 10, 2019
  • Universal City, TX

The process was fast and seamless from start to finish. Warren was and is very helpful from the begining and to this day. As far as the home quality, there are minor things that could have been thought out better. Some of the caulking seems a little excessive and the master bath water closet is pretty cramped. Over all we are pleased though.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good

  • Jose C.
  • Verified HomeBuyer
  • September 10, 2019
  • Saint Cloud, FL

Is always a great experience to see the construction process since the beginning.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Team!!!

  • Perry S.
  • Verified HomeBuyer
  • September 10, 2019
  • Camarillo, CA

Really happy with my home buying experience with KB at Mariposa. Well done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Wesley W.
  • Verified HomeBuyer
  • September 10, 2019
  • Winter Haven, FL

Everybody was helpful, nice and hard working. when I had a question it was answered quickly and accurate

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream home!

  • gerald d.
  • Verified HomeBuyer
  • September 10, 2019
  • Fort Myers, FL

From the beginning sales staff were knowledgeable and friendly. The home was constructed on time with quality workmanship. The superintendent was readily available to speak to us by phone or in person to answer any questions. More than happy with purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Jon A.
  • Verified HomeBuyer
  • September 10, 2019
  • Bastrop, TX

Very responsive to needs. From the Sales staff, Studio, Builder, Financing, and Warranty. All a one stop customized shopping experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great customer service 10

  • Skye D.
  • Verified HomeBuyer
  • September 10, 2019
  • Tucson, AZ

Great customer service 10

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home at a Great Price!

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2019
  • Las Vegas, NV

I couldn't be happier with my home! KB was always on point through this process, responded to any and all questions and concerns, and delivered my home as scheduled. I will definitely recommend KB to my friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5