KB Home Reviews

I would refer KB to a friend or relative with the caveat that they must stay alert and involved during the whole process. If you don't understand something, speak up. There were several errors along the whole buying/building process. KB was responsive and corrected the issues after I noticed and mentioned the errors. Of note, I found a lack of transparent deadlines for making buyer decisions, with a then all of a sudden immediate need to finalize choices with a very short lead time. I had done my research early into the options I wanted (both within the KB design center and outside resources), and so I was thankfully prepared to make the choices. If I had not been ready, I could have been forced into making decisions that might have been mistakes. Buyers...stay involved in the process and speak up when something is not right. I found the KB staff to be easy to work with. I do love my new home! ... More

Home is in good condition, there are details in the house that could have used some extra attention.

Had quite a few issues during construction, but after moving in Zach and Khanh have done an excellent job with addressing all questions and have been very pro-active. They completely changed our opinion about KB and regained our trust in your company. Very well done by them and we hope that they serve as an example for the rest of the team.

We had a great experience working with everyone involved in the process of getting this home, especially Angelina, Josh, Jason and Richard at the Monterey homes. They were all very attentive to our needs, wants and requests.

we love our home and the experience we had with KB.

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Very Good

I had an wonderful experience with KB Homes and even more so because it was my first time buying a home so the process was made easy and very understable in my opinion. Any issues that I might’ve had were addressed professionally.

The KB team was very responsive and helpful

Excellent service and sales rep sue

Everyone was so accommodating and helpful! A very good experience!

Make sure you fix every detail before final walk

KB Home met and exceeded many of my expectations. But it seems like you deal with too many different people during the process and it can get extremely confusing. I did feel as though some of my upgrades were too expensive.

We had an outstanding experience, great customer service , quality materials, they made us feel like family. Highly recommend KB as a builder.

Nails and metal pieces along back of house. Towel racks not secure. Light fixture in main bathroom not straight. Drip system in front yard not working for plant next to entrance stairs. cement dropping on driveway (hard will take hammer and chisel to remove, Front light fixture not straight

Great job by sales and construction teams. Very satisfied with the entire process.

very please with the builder

The customer service with KB homes is fantastic! The whole experience went so smoothly and we were kept informed every step of the way.

It was a nice experience and fun

I recently purchased a paired home build by KB Homes. I have been impressed with the quality, care, and commitment from the builder and the staff.

Very good service, some areas of the process need to improve on their response times.

Very well done!!!

Worst house buying experience I’ve ever had

Happy with my experience with KBHS. They have been very helpful from beginning to end.

Excellent customer service from beginning to end.