KB Home Reviews

I was very pleased with the excellent customer service and the quality craftsmanship of our new home. The entire process was smooth and by far the best home buying experience our family has ever had!

Our sales Rep Warren was amazing. He kept us in the loop the whole process. He gets a 5 star. The lending/processor/underwriter were terrible. Lacked communication, follow up, made promises and commitments that were never kept. Do not use KBHS.

Stay on top of your house and issues will be extremely pleased in the end

My experience with KB Homes was nothing but fantastic!

My wife and I are really happy with the process at KB Brookwood Forest. John and Tamu are incredible.

This is my second house purchased from KBHomes.I might get another one yet...I am only 89 :)

Consider hiring a good home inspector. Pay attention to construction process and contractor workmanship.

Poor designs for the master's toilet (the door and the space) and the second bath.

The experience with the builders and sales team are excellent

I am very satisfied

Hassle free, expedient and timely communication on progress of construction. Very good support from the construction supervisor Trevor F., who is very customer oriented and helpful all the way.

Awesome Steve and Tim

All of the people in this company have bent over backwards to assist us with our new home purchase.

The process was exhausting. Although everyone had excellent personalities and reached out, there was a comedy (and by comedy I mean incredibly Frustrating & unprofessional) of errors that gave us anxiety, stress & ended up costing us money due to delay. Although the home is beautiful now that it's complete, I would find it difficult to provide a recommendation in the future.

Be sure you have enough outlets in the laundry room.

The home was beautiful to see on completion. It is the small things that should have been resolved that prevents an excellent experience. Many of the small things weren't big problems, however there are a few things that will need to be addressed and resolved at a planned date.

The experience of building a new home in Vista Point, Austin Tx has been smooth and rewarding. The quality of our home is excellent, the process of picking out options went smoothly and all people connected to this experience have been helpful and professional. Happy Home Owners!

add more electrical outlets , just in case

Very easy and simple purchase a home with KBHOME

So far it's been an awesome experience, sales Rep Yovani did an exceptional job answering questions, showing the house, very professional and patient. Scott the Construction Mgr has answered all our questions and respond to all the issues we've had with the house on time and as professional possible. Them 2 have made every step as smooth as possible.

Best company with great team. I recommend everyone to buy KB Home!

Not bad.

There is always a bit here and a bit there but overall we are satisfied. Also our PM Ray, great guy and very very helpful.

Great customer service, the best.

Most of the process was okay and we are in love with our home, however because we are first-time buyers we had no idea what all of the important questions were or what information we needed to provide. Unfortunately KB wasn't on top of this either and we had to constantly scramble to provide them information last minute or to ask them questions about VERY important time sensitive stuff. If you know that a couple is a first time buyer, stay on top of them and make sure they understand deadlines, small details, and etc.