KB Home Reviews

Excellent experience

Everything was complete on time and was very well manufactured

I'm so glad I chose KB to be my home builder ,exceptional quality home and they made building and buying a home stress free,I Love My New Home, Thank you KB !!!

Outstanding KBH model home representatives. Patient and helpful.

Most everything is finished very well. But with all new homes, some touch up needs to be done.

I spent weeks looking at numerous builders online. I really liked K B Home's floor plans and new-build areas throughout the valley. My adult daughter and I spent the weekend visiting six different new home builders in Surprise, AZ. KB Home was the first since I was most impressed with it online. We found by the fourth builder that subconsciously we were comparing each subsequent builder to KB Home. After three more visits to KB subdivision, I knew that KB home had everything that I was looking for in a new home--great area, stylish floor plans, good, solid construction, a design center with numerous options and most importantly a knowledgeable team of helpful associates from sales to superintendents. The process from picking a lot to moving in was exciting. I received weekly updates on the timeline throughout the building of my home. KB Home was responsive to any questions or concerns that I had. The superintendent did a prior walk-thru before mine the week before move-in. He was even more critical than I. By the time I went through final walk-thru, there were perhaps 6 or 7 small touch-ups left to do. The following week, my home was move-in ready. The day that I moved in, I felt at home. KB Home follows up 10 days after move-in and again a month later to make sure all is good and that I hadn't found something that I missed on walk-thru. There were a couple of items, that were taken care of within two weeks. I have now been in my new home for 2 1/2 months, and everyday I fall more in love with my home. At his subdivision, we have a community play area and large pool which is kept pristine. Life in my new KB Home has been wonderful! ... More

Any concerns we had were addressed ASAP if not immediately. Mario was a pleasure to work with.

Justin was awesome! Always available and goes over and beyond the call of duty

great from start to finish!!!

Look over every thing real good inside the house and outside, you will find a lot of little things that need to fixed or work on to make it work or look right

Steve and dalton have gone above and beyond to take care of any issues we’ve had with the house.

This was my first time buying a home and there was a wonderful KB person helping us every step of the way! Everyone was so understanding of our questions and went out of their way to explain processes. When everything went through, they were just as excited for us as we were. By the end, they were our family!

Everyone is kind and very helpful. If there are any issues, they do come and fix them (just sometimes it may take them a while to come fix it). KB Homes are very beautiful and nice. I love my new home. Thank you KB Homes.

Great neighborhood. No complaints

We are very happy with our Purchase

John our sales guy is awesome! The issues we have faced is with the problems with simple things: with windows that aren't straight, knocking in the walls, cement that was broken never being fixed or scheduled to be fixed. We have been called, but the repair team is awful. Our specific guy has not communicated well, when we have told him issues he has said, "that's just the way it is." When he has scheduled things often times we were at work and we had told him we couldn't be there. When the crews came to fix the issues they have done a great job, unfortunately we still have at least three issues that haven't been fixed. ... More

This was the best home buying experience we have had. Even after moving in we have been in contact with the team and they helped us through everything. I will never go to another home builder.

Great work

Came in following a bad experience with a previous builder, and KB really went above and beyond to take care of purchase each step along the way.

The sales staff, GC and other staff we worked with are nice and very helpful.

Still waiting for 10 day issues and thirty day issues to be taken care of

Not much to say here. Very transparent, constant communication, if there’s a problem or see an issue with your house the builder will work on resolving the issue. 0 complaints from me. Awesome job.

wonderful home !

Better work on the backyard and fence.

Response time is about 15 mins from when you call until they send so.eone over to look at your concern. Awrsome customer service. They really care a out your new home.