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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11551 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11551 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Kyristal, Carlos and Robert are awesome

  • Johnny P.
  • Verified HomeBuyer
  • September 05, 2023
  • Moreno Valley, CA

The KP team always answers all my questions and concerns in a timely manner. My home is beautiful with modern style.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Traditions at Marbella

  • Anonymous
  • Verified HomeBuyer
  • September 05, 2023
  • Glendale, AZ

Great home and community wonderful quality materials and best appliances

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was an easy process to my home built

  • Carol M.
  • Verified HomeBuyer
  • September 05, 2023
  • Marion, TX

The KB home studio in San Antonio was the most exciting process of building my home, I got to customize my home which sets KB home home builders apart from other builders building in their price range

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Excellent

  • Dimitris B.
  • Verified HomeBuyer
  • September 05, 2023
  • Houston, TX

So glad I bought my home from Kb homes the home buying experience was great and even received a gift after closing EXCELLENT

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Randall V.
  • Verified HomeBuyer
  • September 05, 2023
  • Valencia, CA

Sales and finance were excellent. Rolanda and Brad did a great job. Disappointed with interior craftsmanship and finish. Sloppy work and finishes feel cheap. Multiple issues with the home. Resolution of these issues being accomplished slowly.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Everything is good thanks.

  • Gerson R.
  • Verified HomeBuyer
  • September 05, 2023
  • Manor, TX

The process was super excellent thanks to Kyle for you help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Woner

  • Mikel L.
  • Verified HomeBuyer
  • September 05, 2023
  • Jacksonville, FL

Very good experience nice people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bellaviva new house

  • William S.
  • Verified HomeBuyer
  • September 05, 2023
  • Davenport, FL

In general, the whole experience has been good, but the support and help after the delivery of the property has surprised me, Jordan the construction manager is excellent. It helps you make the whole process much easier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth, with a few hiccups here and there.

  • Kimberly F.
  • Verified HomeBuyer
  • September 05, 2023
  • Davenport, FL

Our experience with KB homes, for the most part, was pretty seamless. From the sales office to the construction to the loan department, we had no issues with communication and responsiveness. We had a few post-build electrical and installation issues arise, but our builder, Ray, was extremely helpful with obtaining resolutions effectively and efficiently. We are thankful that both him, and Isabeau, were able to resolve any issues, questions and concerns that have come up since.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Easy and transparent process

  • Devon B.
  • Verified HomeBuyer
  • September 05, 2023
  • Manor, TX

Staff were always helpful and guided us through the process smoothly. Updates were timely and responses to questions were prompt and accurate. We are very pleased with our home and quality of construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Danielle S.
  • Verified HomeBuyer
  • September 02, 2023
  • Las Vegas, NV

From the moment I walked in to the house, I knew it was My Home. The buying process, walk through and closing were all Perfect!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Arlenia W

  • Arlenia W.
  • Verified HomeBuyer
  • September 01, 2023
  • Maricopa, AZ

The Sales Representative was excellent. The Loan representative was excellent. Most of personal that I met was very good. They keep their word on making sure the work they promise got done.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Warranty

  • Jay G.
  • Verified HomeBuyer
  • September 01, 2023
  • Erie, CO

Warranty group is has responded slowly or not at all to post closing issues

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Loving our HOME

  • Melliza T.
  • Verified HomeBuyer
  • September 01, 2023
  • Round Rock, TX

Overall, our experience with KB staff was excellent, From the first buying experience to the move-in. Everyone was quick to respond to issues and has helped us resolve them in a timely manner. We love our home and also enjoy the neighborhood as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience

  • Douglas B.
  • Verified HomeBuyer
  • August 31, 2023
  • Henderson, NV

We've purchased other primary residences and they were all headaches and full of stress. This buying experience had its moments of stress and frustration but compared to the other home purchases this experience was a breeze.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Leo, jose and Kerlyn

  • Raymond E.
  • Verified HomeBuyer
  • August 31, 2023
  • Auburndale, FL

Leo is excellent and Jose is the best.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service!

  • Justin A.
  • Verified HomeBuyer
  • August 31, 2023
  • Las Vegas, NV

Thank you to the staff at KB Copper Ranch. We couldn't have made this purchase without all the wonderful help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Helpful

  • Jeffrey W.
  • Verified HomeBuyer
  • August 31, 2023
  • Lake Elsinore, CA

The entire team, from start to finish was very informative, very helpful, they all did and took their jobs very serious and were a pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Still waiting…

  • Elizabeth B.
  • Verified HomeBuyer
  • August 31, 2023
  • Longmont, CO

Waiting for completion and repair of fencing (overall- poor execution) miscellaneous broken items inside and outside the home. Lack of response and therefore attention to these matters is unacceptable

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Very smooth process and getting good support

  • Seenivasan N.
  • Verified HomeBuyer
  • August 31, 2023
  • Jacksonville, FL

It’s was great experience with KBhomes in buying new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rod

  • Elrhine H.
  • Verified HomeBuyer
  • August 30, 2023
  • Riverside, CA

Fast respond. Workers are very polite and respectful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sloppy

  • Elvis A.
  • Verified HomeBuyer
  • August 30, 2023
  • Jacksonville, FL

House looks like it was built in a rush. No quality control was implemented though the building process; lots of details were overlooked. Response to repair issues with the house extremely slow to none.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

The sales team was incredible

  • Evan S.
  • Verified HomeBuyer
  • August 30, 2023
  • Henderson, NV

Experience was easy and the people were extremely helpful except for the lending experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Well done. Very pleased with the house

  • Anonymous
  • Verified HomeBuyer
  • August 30, 2023
  • Aubrey, TX

Well Done. Very pleased with the house and quality of service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

my experience was great and smooth

  • Jose M.
  • Verified HomeBuyer
  • August 30, 2023
  • Sahuarita, AZ

all of the staff, from the top to bottom has been great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5