KB Home Reviews

Excellent easy process

So pleased, comfortable & blessed to have our own stand alone home with garage after years of living in army quarters. Nicest, reliable people to work with - we are really home sweet home!!

My KB home buying experience was awesome from beginning to end!!!

The overall house is great, we have a better than quoted SEER rating, but the toilet seat won't stay up. The hinges squeak on the pantry door. It is the little things that need attention. The KB Home crew has done an impressive job in correcting all the little detail items that have shown up in our first 30 days, if the subs would have done things correctly on the first go around there would be a 5 star rating up top.

I have had both the construction manager and sales manager both got promoted. Once the construction manager was promoted the things that were found after two weeks have yet to be resolved. I got the info for the gentleman who was supposed to take over we met I laid out all the concerns. It was a month later I had to email said gentleman because I had no update on my issues and it took him 5 days to respond.

We are pleasantly surprise that KB Home Builders as a production builder has done such a great job. That the staff overseeing the building of our home was responsive to our questions and comments and made every effort to try accommodate us where they could and if they could not accommodate they explain to us why. The staff at the design studio was accommodating, understanding, and of great help in making the many choices we were faced with. Overall our experience was very positive and we are pleased to have chosen KB Home Builder as our builder. Great Job KB Home Builders we give you 5 Stars.. ... More

KB Home Montaretto staff, especially Ben and Rose, has been nothing but amazing. They are very responsive to our concerns or questions.

Communicate communicate communicate and do no settle.

Our contractor John is very nice and reliable.

Love the house! Had few minor problems that were resolved ASAP. The contractor help a lot. Constantly stayed in contact and answered all question asked. Overall Experience was great!

Great home to buy

Homeownership has always been a childhood dream of mines. Thank you KB for making my dream come true. I love my KB Home.

this is my first purchase from KB Home. the quality is average and the price is above average. Understood that the overall house-buying market in the bay area is crazy so I don't blame this on KB home. Cannot review on trustworthiness and responsiveness since I've just moved in for couple of days. I'm giving 3/5 just to be able to submit the result.

Most of the standard options are not bad to live with for a while. Standard vinyl flooring and carpet is a must change if you have the chance to do so. Living space is great and most areas are open enough to serve with great functionality. 3 car garage is enough room to work with if you need to park cars and still store things. I'm not sure I would be able to work with the size of the 2 car garage.

The painting, tile work and concrete work was poor. I realize that this is not a custom home but the work above bad.

Just moved a few weeks ago. Everything as KB. Promised

From the sales staff to the service people every KB HOME employee was polite, knowledgeable, and a pleasure to work with. We have owned 7 homes over many years and we were more than pleased with the quality, design anf craftmanship we found in our KB home

We are on our 3rd house. The consequences of moving due to the job market. Brief our journey purchasing KB Homes was smooth, friendly, professional, and welcoming. Thank you to everyone who contributed and made this journey enjoyable.

Nice neighborhood

The major parts of the home were built well. However, we have had so many electrical issues and issues with the paint. The responsiveness to get things fixed has been good, but only after I got the regional manager Ed involved. KB home needs to do a better job at doing things right the first time instead of doing things again. The roof has already had a leak due to the laziness of the roofing crew not putting on one of the vents which caused the lights in the master bedroom to short out. The paint job in some areas was mediocre at best. Also, the house was dirty once we moved in. KB home needs to reclean my home or reimburse me the cleaning fee and charge the cleaning crew for their lack of care. ... More

KB Home offers quality services.

Issues gets immediate attention.

Thank you

Poor communication

Enjoyed the process