KB Home Reviews

Everyone has been so nice and extremely responsive.

We’re so glad we invested in purchasing our first home with KB homes as they accomplish every need in making us feel comfortable and that our home is top tier as it could be. They are friendly and understanding when it comes to little or big fixer uppers. Thank you to the ones who reach out to us to see how we’re doing every so often and the ones who’ve fixed out the problems that occur. Robert has been coming to our home to see what’s going on and has been a total help since then. I can honestly say their standards must be high as they live up to it

All the people we worked with were phenomenal! Jordan was great, Lionel was awesome, and Mario is still following up with me in the house even after the closing, which is amazing!

Thomas, Marcus, Brandon and Rudy were all great from start to finish. We dealt with Thomas the entire eight months we waited for our house. He always answered our questions, went over things multiple times, texted and emailed us as well. He's very knowledgeable and experienced and very trustworthy given he knew our personal situation. Marcus from finance also helped us with our financing options and got us a great rate. He also made time to go over things with us after hours taking away from his personal family time. Brandon was on top of things making sure all the options we had were correct and (Thomas). Although our house took a while, it was absolutely built just like I wanted it. Rudy did our walk thru and was very thorough and answered all our questions. Most importantly they kept both my wife and I updated and we were more comfortable with our overall experience and working with them. Thanks to all of you! ... More

The process for getting approved for a loan is very stressful and time consuming glad it's over.

Respect

CHECK EVERYTHING WHEN MOVING IN. THE HOUSE IS WELL DONE, BUT SOME THINGS MAY BE FORGOTTEN BY THE PEOPLE WHO ARE IN CHARGE.

Our home was not clean when we moved in, and there were multiple things that needed repair. There was construction debris thrown on top of our kitchen cabinets, trash in the yard, saw dust coating the backs of all our doors and trim, drywall dust stuck to all the window frames, paint on the floors and the carpet, gobs of caulking dripping out of the window panes and the list goes on and on. We had our house mold tested before drywall was installed, and sure enough, there was mold in half a dozen places on the framing. KB was great about having a reputable company remediate all the mold. KB’s warranty department is great about having stuff fixed in a timely manner. But be warned, it still takes up a lot of your time and is very frustrating to pay this much money for a home and have such shoddy workmanship in so many different areas. KB will do good work but you will have to work for it by keeping a close eye on them and insisting that they do things right and fixing the things that are wrong. ... More

Very disappointed in the sub contractors. Especially the tile/flooring company. Also the painters. We moved in 1-1/2 months ago and we are still waiting on issues to be fixed

Thank you all . My new home is amazing 5 stars. The KB Team is Awesome!!!

As a band of employees great, as a builder would not work with again.

We were assigned a great team which made sure our building process was stress free .

Outstanding customer service from start to finish

The quality of the home is excellent. The few flaws were corrected immediately when pointed out. The personnel at KB couldn't have been more helpful. They listened and acted right away. The sales office folks (Pat and Mary) were and are wonderful, to the design center where Marlena and Sonny persevered thru our indecision's, and the followup by Barry and Carlos on site could not be surpassed.

Everything great.

Everyone was very nice and professional. My experience was a good one. I'm very happy with my home.

It was a great experience to deal with professional staff and personnel. I am very grateful. If you follow instructions the process will be quick and satisfied.

With average costs of homes in Austin, TX area over $400K this house just outside of Austin was a tremendous value with an outstanding floor plan!

Really appreciate the constant feed back in regards to my questions.

KB Home representatives were always available to assist us and answer any questions we had. KB's responses were quick and complete.

So far we have no issues with the our new home the employees from the sale team and contractors were very professional

My home buying process started out perfect. The deal sounded great and the expectations were set high by the sales Agent and builder. I went to the design center and picked out many very nice reasonably priced upgrades with the exception if appliances. The appliances seemed rather expensive. Then the bad part stared. as I met with the construction manager it seemed he did not know particulars of the build. I was one of the last houses in the neighborhood and would have expected him to know this just due to repetition. I had multiple issues with building quality of which the construction Manager just kept sending the same crew out to do the same job and expected a different result. This is exactly insanity. When asked for a different plan or crew he became defensive. I also found dusty razor blades and nails in my yard after the sod was in. This is a safety concern for me for the kids and dogs. The construction manager did not go look for them for weeks to clean them up and when asked why they were there he told me it was a KB Home construction standard to leave razors in the yard after the sod is put in. I have been in the house about a month and a half and just found another razor in the yard. The land leveling crew also backed a tractor into my house cracking the siding. This was not discovered on the KB Home final inspection until I mentioned it. This makes me concerned about what else I either did not find or KB Home covered up as 'standard construction practice'. Overall due to my experience I can not and will not ever recommend or buy another KB Home ever. ... More

He will help you all the way and will make you feel at home. The rest of the staff is super professional as well.

Very good company, highly recommended

It was a good experience buying a home with KB homes. We had few hiccups along the way but those were taken care after sometime.