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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11517 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11517 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Home owner

  • Jorge S.
  • Verified HomeBuyer
  • April 09, 2019
  • Winter Haven, FL

Very good company, highly recommended

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Price Park

  • Nageshwar R.
  • Verified HomeBuyer
  • April 08, 2019
  • Jacksonville, FL

It was a good experience buying a home with KB homes. We had few hiccups along the way but those were taken care after sometime.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Not happy with the home and quality

  • Peyman E.
  • Verified HomeBuyer
  • April 08, 2019
  • Katy, TX

Not happy with the home and quality

KB Home responded:
Hello Peyman, we are sorry for any frustration with your home. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will put you in touch with a KB Home division manager. Best wishes. -- Brian

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Great experience!

  • Desiree G.
  • Verified HomeBuyer
  • April 07, 2019
  • Fuquay Varina, NC

I am first time buyer and I am so happy that I went with KB. They explained everything to me in detail, even when I asked two or three times. Each person from the KB team that I worked with was efficient, helpful, kind, hard-working and I could go on! The difference I felt with KB to other builders is night and day. I felt like they truly cared that I was happy and I don't know what more you could want from a company. I couldn't imagine building with anyone else and inam glad I didn't have to. I would recommend KB to anyone who wants a wonderful experience building a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall very happy with everything.

  • Alexander Q.
  • Verified HomeBuyer
  • April 07, 2019
  • San Tan Valley, AZ

Happy

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I love my new home, except the fact that when you have running

  • Cherry A.
  • Verified HomeBuyer
  • April 06, 2019
  • Elk Grove, CA

I love my new home, except the fact that when you have running water from the master bedroom, you hear it loudly downstairs as if the water is going to go through the walls and the ceiling. This is a little embarrassing when we have guests.

KB Home responded:
Hi Cherry May, thank you for your feedback. If we can help with anything please let us know at CustomerRelations@kbhome.com. Enjoy your home. -Brian

Total Score 2


Quality 2

Trustworthiness 4

Responsiveness 3

KB Home - Good value for the price.

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2019
  • Conroe, TX

Good value for the price.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

nice

  • Mary C.
  • Verified HomeBuyer
  • April 03, 2019
  • Pearland, TX

I got my Dream House with the help of KB homes and I like kb homes everything is good. I recommend KB homes to my sister she got approved and she has new home too.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very Happy

  • Deandre P.
  • Verified HomeBuyer
  • April 03, 2019
  • North Las Vegas, NV

The process was seamless. They kept me informed. The home was completed in the timeframe provided. Thank you we love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Jonathan S.
  • Verified HomeBuyer
  • April 03, 2019
  • North Las Vegas, NV

Great home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - An overall great experience

  • Floyd B.
  • Verified HomeBuyer
  • April 02, 2019
  • North Las Vegas, NV

An overall great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome home- Awesome team

  • Catharine K.
  • Verified HomeBuyer
  • April 02, 2019
  • Las Vegas, NV

My home came out beautifully- excellent workmanship and attention to detail. Paint colors and carpeting were really lovely. Both the sales team (Laura L.) and site manager (Rick L) were amazing and exgtremely responsive, they went out of their way to help me throughout the entire build process, keeping me in the loop with photos and updates. Once I closed they assisted me as an out of state owner by making sure my utility providers had access to the property and that a few minor touch ups got done and there was a terrific new owner gift basket! An amazing experience overall! Have already ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great help and service from all involved!

  • Kyle A.
  • Verified HomeBuyer
  • April 02, 2019
  • Pearland, TX

Great help and service from all involved!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing work

  • Brianna Z.
  • Verified HomeBuyer
  • April 02, 2019
  • North Las Vegas, NV

KB created a beautiful journey for my family. I’m happy with the structure and the time frame of completion. Would recommend to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great value

  • Stephen B.
  • Verified HomeBuyer
  • April 02, 2019
  • Winter Haven, FL

I was completely satisfied from start to finish with my experience. They have gone out of their way to make sure things are right.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

AWESOME EXPERIENCE

  • Edna W.
  • Verified HomeBuyer
  • April 02, 2019
  • San Antonio, TX

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - great home

  • Rogelio M.
  • Verified HomeBuyer
  • April 02, 2019
  • North Las Vegas, NV

great home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - From start to finish KB has been great to work with

  • Poonam G.
  • Verified HomeBuyer
  • April 02, 2019
  • Stockton, CA

From start to finish KB has been great to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good

  • HaiHong Z.
  • Verified HomeBuyer
  • April 02, 2019
  • Sacramento, CA

Good

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Fabulous Builder to work with

  • Kristen R.
  • Verified HomeBuyer
  • April 02, 2019
  • Bulverde, TX

Fabulous Builder to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Thanks!

  • Ryan O.
  • Verified HomeBuyer
  • April 02, 2019
  • Elk Grove, CA

Thanks!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Still waiting for things to be fixed- over a month in the home-

  • Devin D.
  • Verified HomeBuyer
  • April 02, 2019
  • Conroe, TX

Still waiting for things to be fixed- over a month in the home- that were promised to be fixed before we moved in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

KB Home - I have had no issues and love the house

  • Kenneth P.
  • Verified HomeBuyer
  • April 02, 2019
  • Las Vegas, NV

I have had no issues and love the house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • David B.
  • Verified HomeBuyer
  • April 02, 2019
  • North Las Vegas, NV

Check home for any things that need attention from seller. Make sure you let them know when you haven't received any call backs to fix the problem. This helps the builder in who they use for their construction and appliances.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KBH Greatness

  • Debra T.
  • Verified HomeBuyer
  • April 02, 2019
  • San Antonio, TX

The experience that I have with KBH was great from beginning to end. The internal and external staff were always quick to answer my many questions to my understanding. Staff at the Construction site was very detailed in explaining the building process every step of the way. So new home buyers can feel comfortable and at ease with the entire experience knowing that they can ask questions and receive the answers they are looking for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5