KB Home Reviews

When we started out with KB it felt like there was a rush to get things done from the start to the finish. The day before the closing was a rush as documents that should have been submitted to us for final review weeks before was still not completed for review and they were constantly running the numbers even though nothing had changed. Mortgage Department one person she knows herself left me and my husband off the deed. Now I have been left with the headache of getting that sorted out. When we did the Design Studio appointment had one person doubled up on our upgrades twice . Once during the video appointment and the other time on the final document. I pointed it out to her and she told me their was no error. She changed it on the system overnight and submitted it the next day without acknowledging her error. I print all documents before so I can review before i signing. She needs more training. KB needs to put up more and clearer signs so that people do not get lost trying to find this community. I am Constantly on the phone directing Uber, delivery company and fast food companies as the GPS is sending them to the neighboring community . Mail Boxes are located 15 minutes away walking. That does not make any sense. Each community has a cul-de-sac why not put them at the end of each community. There is no recycle or garbage pick up in this community as it still under construction. I have a very long list of things to fix. I have biting ants in my kitchen no food left out they were also on the carpet and outside on the patio. Shower pipe in master bathroom the water pressure is so low i can hardly take a shower. Too many things to speak on. Now we have moved into the area. Angie and Richard has always been very nice throughout this process. I have been here a week and no one has come to welcome us to the area. I have met a few of the neighbors really very nice who mentioned they have received gift baskets and gift cards. I am still waiting on mine not feeling very appreciated after spending all that money with KB. KB All your buyer's should be treated the same. We should all feel welcome. I hope this review will help KB improve customers overall buying experience. ... More

From the onset of the home buying journey, the KB Home staff were very encouraging and supportive. They helped link me with a mortgage lender that was suited to my peculiar needs. They communicated well, and were very professional. Many of the staff went out of the way to be supportive. Kudos to Greg, Ron and Ash

I'm thrilled to share my recent home buying experience, as it was truly exceptional from start to finish. Communication played a pivotal role in making the entire process smooth and stress-free. Regular updates, prompt responses to my questions, and a clear outline of each step ensured that I was always in the loop. This open line of communication fostered trust and minimized any uncertainties along the way.The home inspection phase was a standout moment for me. It's essential for home buyers to thoroughly evaluate a property's condition and potential issues. In essence, my new home buying experience was marked by collaboration, communication, research, and patience. ... More

I am please with KB Sales and Project Manager fir this community. Very helpful snd responsive.

Working with Dawn was a pleasure

The house is beautiful and I couldn’t be happier.

This home buying experience was phenomenal. From the 1st day to closing date are family has been made to feel special. Thanks for the amazing people that helped us throughout the process.

We never thought we could buy a new construction home, but we were surprised at how affordable it was. The building process was fun for the whole family, our kids enjoyed watching every step. We love our home and kb has been great to resolve any minor issues we found after closing.

Construction and sales were amazing

From day one, Leo was on top of everything. He went above and beyond to keep us updated on our build. Being out of state, he would not only send us several picture every week, but was prompt with updates on construction, inspections, and answering any questions we had. From start to closing, and even after, he has been a blessing.

The home buying experience from the beginning to end was great. Everyone is so knowledgeable they kept us updated step by step. Made it a memorable moment for us!

My experience was and is very good with KB home. Very efficient, friendly and gave us the security of seeing a safe home built.

Chase and his team help along the process along with Gina and her team. Once thank you for the support. We had some issues with my buyer in California. Gina and Chase help out and us their support. Thank you everyone for your help and support.

All of our questions were answered in a timely form.

They are responsible on during buying house

Very Disappointed with not allowing to lock the mortgage rate without selecting the options at KB Studio though we have paid separately for the options which left me paying 2.5% more interest which is a lot. It looks foolish to hold since KB is charging customers for options upfront. House construction quality looks good. Thanks to the construction manager Ray for his timely updates and fixing minor issues in a timely manner. Insulation seems to be low causing hearing TV sound and garage door opening or closing sounds in most of the rooms.

The home buying experience was great at all levels. The only complaint I have was with the design studio. There was too much back and forth about what was or wasn't available for our home. This was particularly messy when trying to put the kitchen appliance package together.

I had a great experience with KB homes. Jeremy the project manager was wonderful, and I’m very happy that I was able to experience the process of building my home. Thank you KB Homes

We had an excellent experience with sales and project management. Tim our sales rep was professional, easy to work with, responsive and got us into a great lot and house in the timeline we needed. Very knowledgeable. Our project manager Kaisee was a pleasure to work with him. He explained the process and timeline. He sent us weekly pictures and updates. We are very happy with the community and its features. We love our new home.

Rhonda and Trey were very professional and helpful during the buying and inspection process.

Too bad for warranty,I have problems on countertop and then I wait long time ,nobody help

People were either 100% amazing or 100% not helpful, caused issues and just plain didn’t care.

Overall I like KB home however there are some improvements needed .

After 3 months, Still waiting for cabinet doors to arrive

The materials selection is important because the home buyer is able to choose what kind of product she needs. For example the the second bathtub in my home is cheap and small. It is difficult for any person to take a shower in that bathtub because it really small and uncomfortable.