KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11530 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Nice design, well-built, easy to deal with
- Anonymous
- Verified HomeBuyer
- January 16, 2019
- Tucson, AZ
Many upgrades, even construction ones like a covered patio, are offered through the design studio. They handled the process very well I thought.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We are satisfied with our KB home purchase.
- Anonymous
- Verified HomeBuyer
- January 16, 2019
- Humble, TX
We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Wonderful home - very modern look and spacious.
- Anonymous
- Verified HomeBuyer
- January 16, 2019
- Downey, CA
Wonderful home - very modern look and spacious. I was very happy with the experience as a whole
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great customer service!
- Hiep H.
- Verified HomeBuyer
- January 16, 2019
- Round Rock, TX
Great customer service!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My forever home
- Heather Y.
- Verified HomeBuyer
- January 16, 2019
- Pflugerville, TX
The whole staff at KB is amazing. From start to finish they are right with you. Even after closing. I highly recommend it for your next home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Team
- stephanie R.
- Verified HomeBuyer
- January 16, 2019
- Round Rock, TX
I was happy with the entire process, and any issues that came up were promptly dealt with. Highly communicative.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home better than expected
- Todd C.
- Verified HomeBuyer
- January 16, 2019
- Apex, NC
All individuals that I dealt with during the construction of my new KB Home were very responsive and professional. At no point during the house build did I feel that I didn't know what the status was. Our forcasted move in date was met with no delays. I was able to select the fixtures for my house from the design studio, but was disappointed in the selections available, I would have preferred some higher end fixtures. I ended up having to replace lights, shelving, etc immediately after moving in since I wanted higher quality fixtures. The workmanship and quality of the painting was ...
KB Home responded:
Hello, Todd, thank you for your feedback. If you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. We're happy to help. Enjoy your home. -- Lynn
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
House owner
- Manjinder S.
- Verified HomeBuyer
- January 16, 2019
- Stockton, CA
I love this house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We have lived in our new KB home for 2 months.
- Joseph R.
- Verified HomeBuyer
- January 16, 2019
- Winchester, CA
We have lived in our new KB home for 2 months. We have noticed and continue to notice things that weren’t done correctly or were/are damaged during the construction process. What we do appreciate is the responsiveness of Jodi over at KB. He makes sure that whatever issues arise get resolve in a timely manner.
KB Home responded:
Hi, Joseph, thank you for your comments. Let us know if we can put you in touch with a representative to look into any concerns at CustomerRelations@kbhome.com. Enjoy your home. --Lynn
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Loving kb built home!
- Preetinder S.
- Verified HomeBuyer
- January 16, 2019
- Sacramento, CA
Well built and highly energy efficient. Whenever I have an issue and concern they take care of it right away. Very happy with them. Intially I was very scared to go with kb knowing what happened to home owners in florida, but they have improved their standards. I would highly recommend kb homes to others.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ken, Mo and tylor are all amazing people
- Jackdiere M.
- Verified HomeBuyer
- January 15, 2019
- Winter Garden, FL
Ken, Mo and Tylor are all amazing people and made this home purchase perfect.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great homes
- Tania G.
- Verified HomeBuyer
- January 15, 2019
- Houston, TX
Good sales reps and construction managers that help you with any questions/concers throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
KB Home - Thx u for a team to help us buy a house
- Dinh D.
- Verified HomeBuyer
- January 15, 2019
- Wimauma, FL
Thx u for a team to help us buy a house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - None to report
- Susan C.
- Verified HomeBuyer
- January 15, 2019
- Winter Garden, FL
None to report
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
l9ve my home
- Heather H.
- Verified HomeBuyer
- January 14, 2019
- Orlando, FL
Working with Alex to buy my home was such a pleasurable and enjoyable experience. working with Sam was also a pleasurable and enjoyable experience.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
5 stars
- Calvin W.
- Verified HomeBuyer
- January 14, 2019
- Austin, TX
Mandy Lord lender is 5 stars.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Nice home
- Maureen A.
- Verified HomeBuyer
- January 13, 2019
- Wimauma, FL
Nice home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good price.
- Anonymous
- Verified HomeBuyer
- January 13, 2019
- Leander, TX
Good price. Cheap materials
KB Home responded:
Hello, Christopher, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. Enjoy your home. --Lynn
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
KB Home - We are very Happy with KB home.
- Donald G.
- Verified HomeBuyer
- January 13, 2019
- Lancaster, CA
We are very Happy with KB home. All the staff are friendly. What I like about Kb home is after you purchased your home they check on you to make sure every thing is ok. Any issue they will help you asap. I would highly recommend Kb home as your builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Sales agent made the home buying experience so much easier.
- Felipa R.
- Verified HomeBuyer
- January 12, 2019
- Fresno, CA
Sales agent made the home buying experience so much easier.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Thanks
- Randy C.
- Verified HomeBuyer
- January 12, 2019
- Del Valle, TX
Thanks
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Perfect
- Anonymous
- Verified HomeBuyer
- January 12, 2019
- Riverview, FL
Read before signing
KB Home responded:
Hi, James, if you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. Best wishes. -- Lynn
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - It was a great experience!
- Nancy G.
- Verified HomeBuyer
- January 11, 2019
- Castle Rock, CO
It was a great experience! I love my new KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Linda N.
- Verified HomeBuyer
- January 11, 2019
- Elk Grove, CA
The home was built to my satisfaction. The quality is high. The builder and team was very responsive to any of my questions and concerns and provided quick actions to meet my satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The best home buying experience
- Shara T.
- Verified HomeBuyer
- January 11, 2019
- Round Rock, TX
The team from start to finish was helpful in offering information and explanations as needed. Weather was the only time frame changer... and even then, from contract to close, there was only a few week delay... again due to weather. The team still continues to follow up with us, even 6 weeks after we moved in.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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Floorplan Name:
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Floorplan Name:
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Builder Reviews Total Score in all areas
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