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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11536 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11536 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Sales agent made the home buying experience so much easier.

  • Felipa R.
  • Verified HomeBuyer
  • January 12, 2019
  • Fresno, CA

Sales agent made the home buying experience so much easier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Thanks

  • Randy C.
  • Verified HomeBuyer
  • January 12, 2019
  • Del Valle, TX

Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2019
  • Riverview, FL

Read before signing

KB Home responded:
Hi, James, if you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. Best wishes. -- Lynn

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - It was a great experience!

  • Nancy G.
  • Verified HomeBuyer
  • January 11, 2019
  • Castle Rock, CO

It was a great experience! I love my new KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Linda N.
  • Verified HomeBuyer
  • January 11, 2019
  • Elk Grove, CA

The home was built to my satisfaction. The quality is high. The builder and team was very responsive to any of my questions and concerns and provided quick actions to meet my satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best home buying experience

  • Shara T.
  • Verified HomeBuyer
  • January 11, 2019
  • Round Rock, TX

The team from start to finish was helpful in offering information and explanations as needed. Weather was the only time frame changer... and even then, from contract to close, there was only a few week delay... again due to weather. The team still continues to follow up with us, even 6 weeks after we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We love KB

  • Jun D.
  • Verified HomeBuyer
  • January 11, 2019
  • Las Vegas, NV

We love KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First rate treatment from start to finish

  • Leyla C.
  • Verified HomeBuyer
  • January 11, 2019
  • Orlando, FL

After hearing many horror stories about new builds, we were apprehensive about going through the experience. KB Home squashed all that. From our first visit to the Sales Center to the closing date we were treated with respect and honesty on all aspects of the build. What we like best is their continued follow up after we've moved in to ensure everything is as it should.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great

  • Jason G.
  • Verified HomeBuyer
  • January 11, 2019
  • Manor, TX

Great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Anonymous
  • Verified HomeBuyer
  • January 11, 2019
  • Saint Cloud, FL

Great company to do business with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything has been good but I have been waiting for my grass to get replaced because the one they put down is dry

  • Barbara M.
  • Verified HomeBuyer
  • January 10, 2019
  • Orlando, FL

Pleasant experience so far

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

First Time Buyer

  • Jerremi P.
  • Verified HomeBuyer
  • January 10, 2019
  • Lancaster, CA

My experience as a first time buyer was excelent, I got a lot of help from Jose on anyquestion I had and all the teams that help me from my loan application to closing escrow.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very satisfied!

  • Catherine E.
  • Verified HomeBuyer
  • January 09, 2019
  • Fuquay Varina, NC

The best buying experience I’ve ever had. Everyone was great to work with and the sales staff was very responsive to all of my concerns. I was disappointed with the initial interior painting of the walls and doors, but KB Home was quick to rectify the issue and make sure that I was happy with the final outcome. The house is very energy efficient and I would highly recommend this builder.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Love the new home personalizes built.

  • Chantha P.
  • Verified HomeBuyer
  • January 09, 2019
  • Riverside, CA

I wish I had time for my home, to see it daily how it’s build brick by brick, people want to live in their home everyday yet had not much time to see when it’s being built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I am satisfied with the purchase of my KB Home

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2019
  • Stockton, CA

I am satisfied with the purchase of my KB Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing reaction time to all questions and inquiries.

  • Barbara R.
  • Verified HomeBuyer
  • January 08, 2019
  • Aubrey, TX

From start to finish my home buying/building experience has been amazing. Not my first build and everyone involved was incredible to work with. Even with the rain that would not stop, I was kept informed of where we were,week after week. The salesman, construction supervisor,the best ever. my designer, and loan officer truly knew everything needed to get through this process. Thank you all for my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hurriedly built home with poor QA/QC

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2019
  • Punta Gorda, FL

Trades unsupervised. Home not delivered on time as promised. 2 months trying to get issues resolved that should have been done correctly before closing. Representatives of KB relaying incorrect information.

KB Home responded:
Hello, Shirley Jo, thank you for your comments. If you would like to be contacted by a representative of KB Home management to discuss any concerns, please let us know at CustomerRelations@kbhome.com. We would be happy to put you in touch with a representative to assist. -- Lynn

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Homeowner

  • Michelyn M.
  • Verified HomeBuyer
  • January 08, 2019
  • San Antonio, TX

Take your time to pick your options so that when you have your design center appointment you have a good idea of what you want. It will save you time and money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied!

  • Daniel H.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

Great home buying experience. Helpful staff and very knowledgeable. Very pleased with purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good

  • Nivaldo N.
  • Verified HomeBuyer
  • January 08, 2019
  • Winter Garden, FL

Everything was excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fair enough

  • Zahra E.
  • Verified HomeBuyer
  • January 08, 2019
  • Sacramento, CA

Smart investment

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love our KB home

  • Francis H.
  • Verified HomeBuyer
  • January 08, 2019
  • Las Vegas, NV

We love our home and, after 90 days in it, have found few issues. Can ask for much better than that.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy HomeOwners

  • Rubye R.
  • Verified HomeBuyer
  • January 08, 2019
  • Riverside, CA

I must say that we were completely happy with our new KB home and how professional the KB team has been. Tonya was exceptional throughout the entire process. We're new KB owners because of her and we appreciate her help and reassurance. You rock Tonya! I highly recommend KB homes to any potential home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Desert Mesa

  • Juan M.
  • Verified HomeBuyer
  • January 08, 2019
  • North Las Vegas, NV

KB Home was originally chosen for their prices & community locations. Upon working with KB I experienced answers to any question, constant updates, planned & friendly appointments and professionalism from its representatives. Process was smooth and I’ll be looking forward to working with KB on a future secondary home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience with 2 new construction homes.

  • Todd G.
  • Verified HomeBuyer
  • January 08, 2019
  • Pflugerville, TX

Great experience with 2 new construction homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5