KB Home Reviews

Very trusted, productive, and knowledge of a true builder

We had a great experience with KBHome in Longmont. We received a status call each week to keep us up to date on what to expect in the next week. Our questions were answered quickly and any concerns were addressed completely.

Sales staff (Theresa), GC (Glendon, Oz), warranty (Jaime)and design center (Jenna) personnel were great, responsive and awesome to work with so our scores don’t reflect on them in anyway. Current issues or qestions are dealt with quickly. Issues brought up to higher personnel during build were never corrected or solutions were never offer so we were stuck what we got. The renderings did not match our final product because that’s all we could go off of. The materials (stone, paint and elevation)were altered and not addressed with us on how it would “really” look. VP didn’t want to correct an exterior we didn’t like or select, or even offer another solution to any of our concerns or discrepancies, “sucks to be you” outcome. Poor customer service on her part and almost ruined our entire experience and considered very hard to pull out completely. ... More

We moved in less than 3 months ago and the walls and ceilings are already starting to separate and show visible holes. There are 4 additional issues that we have been waiting to get addressed as well.

Exceeded expectations. Great job

I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.

Listen to your loan officers advised how to secure a loan. Learn how to Budget at the KB studio.

Excellence

The process was easygoing

Excellent

Great experience.