KB Home Reviews

I love my new home. It has a thoughtful design and is well made. I am very happy here. Every staff member along the way was helpful, knowledgeable, and kind!

It was seamless, start to finish

Customer service experience was top notch!

KB homes process was easy and as stress-free as a home buying/building process can be. Design studio made it feel so custom and a real experience to see and feel all the materials in person. Then working with my construction manager, *****, it was such a great feeling being able to trust the people and team building your home.

Staff communicated well and in a timely manner

The experience I had with every ***** staff member was amazing. Everyone was friendly and even after closing they all still keep in touch.

Newly built homes are probe to problems but I think some of it can be avoided if builders provide more time to quality check eveything before final sale. But I do appreciate KB Homes quick response to any is*****s.

Start to finish, KB Homes made the first time home purchasing process incredibly easy. Everyone we worked with was knowledgable, kind, and helpful throughout. Specifically, Tony & Juan were awesome after we moved in with any is*****s we ran into. Only piece of feedback I would have - would have liked to see more upgrade options on the build quality. E.g., I would have liked the option to put an underlayment / moisture barrier between the plywood and LVP.

The sales person (*****), the construction supervisor (Ian) and the design studio manager (Amy) were all knowledgeable, professional individuals who were most helpful in every aspect. However, I have been underwhelmed by the lack of responsiveness from the low voltage people. I purchased two camera prewire that were installed, but the people that I was asked to contact for cameras have been totally non-responsive, even after several attempts to reach them.

Easy simple process

Customer experience

Everyone was quick to reply to my questions and offer assistance. The overall homebuyibg process was straightforward

From go KB Homes was off to a great start. The logo and general signage colors are very close to that of my favorite ***** team, The *****. Minor but, well, I thought that was pretty cool... it's a 'Burgh thing! I was impressed with how clean and professional the overall community felt. My initial meeting was with a very friendly\ likeable salesman, *****. I appreciated his overall general low pressure demeanor. He was very thorough with the information shared on the homes while at the same time providing me with plenty of space to ask questions, comment, and move about at my own pace. By the end of our initial meeting I was sold... I selected a home and went under contract. The build quality, interior layouts\designs, location, and community felt like a comfortable perfect fit. All of the aforementioned along with Stephen\KB accommodating my time sensitive purchase and move-in needs was huge in my rapid purchase decision. *****, KB homes financial representative, reached out soon after I went under contract. ***** was very informative, always quick to respond to my many questions either by email or phone call. He was very helpful every step of the purchase way. *****, KB Home's Build Manager, was incredibly detail oriented. His new home orientation covered every item imaginable regarding my new home, delivering the vast amount of information efficiently. I quickly got the sense that ***** has a great deal of experience given he front loaded answers to my questions... I didn't even need to refer to my prepared notes\ questions! *****'s team quickly addressed the items on my home inspection... all before the tight close\ move-in deadline. Additionally, ***** and his team quickly addressed the items I had listed for our 30 day live-in sync. It is worth mentioning that I appreciate KB Home's staff accommodating my "change of home" request. A couple of weeks after selecting my initial home choice I inquired about pivoting to a different larger new home. ***** and the entire KB Home's staff essentially re-did showing me new home options within the same community that better fit my needs. I quickly found the perfect home. KB Home's staff went above and beyond my initial home buying expectations, their friendly\smooth\professional willingness to pivot home selections exceeded these expectations. A month into my KB Homes ownership and I couldn't be happier with the staff, my home, and the community. Every day I stumble upon new shopping, restaurant, entertainment, and similar conveniently located experiences. I previously purchased 2 new builds from various builders. KB Homes overall high quality homes, purchase process, and customer service far exceeds the experiences I have had in the past. ***** Home Buying Experience, indeed! ... More

KB people were very helpful and on top of things and dates. I did feel as though I was being pressured at times. The building supervisor was on top of our every concern and took care of is*****s quickly

Whole process was very easy, quick and really stress free it does take some time as everything does but Rene made it very easy for us and was very helpful, Don upon moving in was very helpful as well and knowledgeable during our final walk through Highly recommend

Devin (home building) and Annie (Loans) were amazing!

My home buying experience was easy. KB Home has great upgrade options. The staff is great.

Amazing team, beautiful well-built home!

I had a quick yet smooth experience. Everyone showed great professionalism and care.

Everything was done as scheduled and on time. Thank you

Very efficient and high quality materials and process.

After months of searching, packing, and more paperwork than I ever imagined, I was grateful to finally have my own house keys! So incredibly thankful to everyone who helped me along this journey . I loved the layout of the kitchen and the beautiful wooden floor. Thanks again.

Building with KB Home has been one of the best decisions I’ve made. From the moment I walked into the sales office, the team made me feel supported and informed. I loved being able to choose everything — from cabinets to flooring — and seeing my vision come to life. I absolutely recommend KB Homes!

We were disappointed about the lack of a lighting in the den. The lighting in the bedroom near the front of the house was in the hallway and closet instead of the main bedroom. There was no cable connection is the same bedroom.

It’s a great community everyone is so friendly