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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10609 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10609 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

PM

  • Yu-Heng T.
  • Verified HomeBuyer
  • November 07, 2024
  • Ontario, CA

My experience with KB Home was very positive. They communicated clearly, respected my preferences, and managed timelines well. The build quality exceeded my expectations, and they handled any delays professionally. I’m grateful to KB Home for making this process smooth and delivering a home to me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone we dealt with at K&B has been very helpful and professional

  • Dale S.
  • Verified HomeBuyer
  • November 07, 2024
  • Riverside, CA

K&B was very easy to work with on the purchase of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bying a KB home

  • Stephen H.
  • Verified HomeBuyer
  • November 07, 2024
  • Castle Rock, CO

This experience of bying a new home was seamless, Marianne KB sales rep, listened to what we said, addressed or knew who to ask to get our issues resolved, kept us informed throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Shaquitta N.
  • Verified HomeBuyer
  • November 07, 2024
  • Katy, TX

Everyone was amazing to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thad was instrumental in getting all our home upgrades done properly

  • Robert L.
  • Verified HomeBuyer
  • November 07, 2024
  • Palm Coast, FL

This is my second KB Home & I am as happy as i was with my first purchase in 2013, that is why I chose KB Homes in Palm Coast to build my retirement home. Very happy with the floor plan we chose in Whiteview Village & the upgrades available at the Design center let us personalize our home exactly as we wanted!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my home

  • Amber G.
  • Verified HomeBuyer
  • November 07, 2024
  • Seguin, TX

It was a great experience working with KB staff. They kept me informed and transparent through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Chase G.
  • Verified HomeBuyer
  • November 07, 2024
  • Land O' Lakes, FL

Great Great Great Great Great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic customer service!

  • Valerie B.
  • Verified HomeBuyer
  • November 02, 2024
  • Ventura, CA

My home is well built with lots of energy saving features. It is a great floor plan with careful thought given to the amenities. The onsite realtor, Girlie, went out of her way to get me into my home in less than two weeks after viewing it. Chen, the customer service guy, has taken care of all the fixes that needed to be done, in a timely manner. Nothing was too much trouble. I have bought several new homes in the past and KB Homes have been the absolute best by far! They most certainly put the customer first.

KB Home responded:
We're glad to hear that you had such a positive experience working with the team here at KB Home, Valerie!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

N/a

  • Michael Stanley J.
  • Verified HomeBuyer
  • November 02, 2024
  • Casa Grande, AZ

Easy experience and the quality work.

KB Home responded:
Thank you so much for sharing your positive experience with the KB Home team, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Logan

  • Logan Harrison T.
  • Verified HomeBuyer
  • November 02, 2024
  • Goodyear, AZ

Had a great experience. Easy process.

KB Home responded:
We're thrilled to hear that our team was able to provide a great experience for you, Logan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr.

  • Zhihai Y.
  • Verified HomeBuyer
  • November 01, 2024
  • San Antonio, TX

Everything is very good. Thanks

KB Home responded:
We appreciate you taking the time to share your positive experience with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Angela & Seth are the best!!

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Queen Creek, AZ

Angela and Seth we worked directly with the most. They are amazing!! Super responsive, helpful, professional & kind.

KB Home responded:
Thanks so much for sharing these kind words with Angela, Seth, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Construction manager was a great help in familarizing us with the new home.

  • Alan M.
  • Verified HomeBuyer
  • November 01, 2024
  • Henderson, NV

The construction Manager spent a good amount of time wth us on the final walk through and after getting moved in tp acwuaint us with the new home and its many functions. He was of great assistance.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with your manager and the rest of our team, Alan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder took time to deliver the home but overall construction is good

  • Martin K.
  • Verified HomeBuyer
  • October 30, 2024
  • Riverview, FL

Other than wait time on home delivery, everything else is good

KB Home responded:
Thanks so much for sharing your positive experience with us, Martin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent Stacy

  • Keith M.
  • Verified HomeBuyer
  • October 27, 2024
  • Palm Coast, FL

She is awesome! She was great to deal with during the home building process and addressed the issued I had after settlement quickly.

KB Home responded:
We appreciate you sharing these kind words with Stacy and the rest of our team, Keith!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best new home purchase

  • Harold William W.
  • Verified HomeBuyer
  • October 27, 2024
  • Bartow, FL

We have moved many times over several decades and this is our 4th newly built home. Best experience of all. Great quality for the price. KB staff was great to work with through sales, loan process, design, construction, and post sale warranty. Our construction manager, Hector, was especially responsive to our requests. Minor issues pointed out during the and after the construction process were promptly addressed. I recommend that people looking for a quality home at a reasonable price consider KB.

KB Home responded:
Congratulations on your beautiful new home, Harold! Thanks for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fun building experience with confidence in details

  • Terry Lynn H.
  • Verified HomeBuyer
  • October 25, 2024
  • Henderson, NV

We had a great experience with being led through the home building process step by step. The design studio had lots of options that allowed us to upgrade as much as we wanted and customize our home. Our sales rep, Sherry, helped us with our paperwork, helping us submit our big options just the right way, answered thousands of our questions, sent us weekly photos and updates, and followed through to and after with our back landscaping, keys, etc. Our construction superintendent was amazing. He went over every detail of the build with us, answered all our questions no matter how silly, found ...

KB Home responded:
We're glad to hear that you had a great experience working with the entire team here at KB Home, Terry!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new homr

  • Patricia W.
  • Verified HomeBuyer
  • October 25, 2024
  • Lancaster, CA

My purchase of my new gone was great. Katrina in sales was outstanding and made my new home dream possible. Cindy in financing and the escrow team did a great job and made the process easy thanks to Jimmy for making sure everything inside my home was in great shape. I couldn’t be happier with my new KB home

KB Home responded:
Congratulations on your new home, Patricia! Thanks for sharing these kind words with Katrina and the rest of our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

highly recommended for first time buyer

  • Kevin Jeffan K.
  • Verified HomeBuyer
  • October 25, 2024
  • Menifee, CA

KB make everything very easy for first time buyer they always try so hard with you to make sure your loan is approved and love their maintenance team that always respond you when you call them and go to your house right away to fix your problem

KB Home responded:
Congratulations on your first home, Kevin! We're glad to hear that you had a positive experience with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great purchase experience!

  • Mary N.
  • Verified HomeBuyer
  • October 24, 2024
  • Hughson, CA

Great experience from talking with Susana the sales agent at the beginning of the process to the walk through with Derek near the end and even after closing and moving in with Bill. The whole team is amazing! Responsive, kind, helpful, just spectacular!

KB Home responded:
We appreciate you sharing these kind words with Susana, Derek, Bill, and the rest of our team, Mary!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rafaqat

  • Rafaqat R.
  • Verified HomeBuyer
  • October 24, 2024
  • Elk Grove, CA

Excellent experience buying house at KB home's. I would like to recommend people to buy a house with KB house

KB Home responded:
Thanks so much for sharing your positive experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

AMR Enterprises LLC

  • AMR Enterprise L.
  • Verified HomeBuyer
  • October 24, 2024
  • San Antonio, TX

Closing went great, love the quickness of the closing team.

KB Home responded:
We're thrilled to hear that you had a positive experience working with the KB Home team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home inside and out

  • Steve Aguilera P.
  • Verified HomeBuyer
  • October 24, 2024
  • Homeland, CA

KB are very professional and extremely knowledgeable. They’re there when you need anything and always willing to help you out. Our house is amazing and would recommend anyone to buy from KB. Best experience is owning your own home and will do it again if I could.

KB Home responded:
Thanks so much for taking the time to share your wonderful home-buying experience with our team, Steve!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sherry

  • Sherifat D.
  • Verified HomeBuyer
  • October 24, 2024
  • Cypress, TX

To know that buying homes from KB homes is the best thing that happened to me, and l enjoy every step of it from the salesperson to the end of everything. I will recommend every home buyer to buy from KB Homes they’re the best.

KB Home responded:
We're glad to hear that you had such an enjoyable experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream Come True

  • Janis M.
  • Verified HomeBuyer
  • October 24, 2024
  • Victorville, CA

Very happy in my Desert Oasis. KB built a quality, gorgeous home in a beautiful setting. Customer service is top of the line. From the initial sale process with Joan, to the building process with Cecil, & ongoing great customer service from Rick- I am very happy & impressed with my Creekside KB team. Thank you for making this journey Beautiful for me despite the challenges along the way. I am Grateful & Blessed!

KB Home responded:
Thank you so much for taking the time to share these kind words with Joan, Cecil, Rick, and the rest of our team, Janis!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5