KB Home Reviews

Easy process. Walked me through everything.

Love, love, love my new KB home. You will not get the after care for your home with some other home builders like you will with KB homes. They are still with you even after your buying process is completed. Whatever concerns if any you have KB and staff are right there for you, putting your mind at ease. A lot of other builders take the money and run and leave you without support, this isn’t the issue with KB Homes. Like I said before in my own words, KB Homes is definitely a K aring B usiness

They are very responsive to our request. Quality of work is very good. Property Manager Kevin is very knowledgeable and always open to help. We are very satisfied with our new home. Thank you KB Home, Thank you Kevin.

It was a great experience

KB builds custom homes at affordable rates. I don't regret choosing KB homes as my home builder

The experience from start to finish was great. All of the KB staff involved go above and beyond to ensure you are getting the house of your dreams.

Our sales consultant was amazing A pleasure to work with!

Everyone was completely helpful from the first step into the sales office until closing and even after. First time homebuyer without an realtor and still was a breeze. Thank you KB Home

Can't say enough good about the people. All very helpful in anyway you could think of when buying a house. We love our new home!!

The staff is unreal. Super helpful dedicated and transparent. Always keeping you informed… they are amazing

We are so in love with our beautiful new home! Was well worth the wait!

Builder, sales agent and staff were all very professional!

Extremely happy with purchase process. Everyone was professional and provided the best customer service. Highly recommended.

It was wander full

It was a nice experience buying home with KB home from initial days talking to sales person to when home was ready.

I just cannot say enough good things about KB homes and the team I had relations with during my home purchase. From the beginning, Debora was amazing. She communicated very well and often. Her weekly reports made the process easy and kept me apprised of everything. Best experience I have had with a builder…I have bought 7 new homes in 27 years . This is the best experience and home. After closing, I was introduced to Kevin - project management. Kevin was the most attentive, knowledgeable and friendliest person ever. He made me feel very comfortable to ask him to explain or fix anything. Because of Kevin, I love my house even more. After Kevin, I was introduced to Robert, Customer Service manager. Robert treated me like family….a member of the KB friendly family. Not only was he able to fix anything I pointed out, he is very organized and would schedule follow visits from contractors immediately after we met. Whatever customer service training you are giving your team, it should be packaged and sold at high-cost to all companies. KB delivers 5 Star Customer to clients in a consistent manner. What a wonderful team I was introduced too! My warm regards to all of them. ... More

Overall Construction and post supports are very good.

KB Home was amazing from beginning to end the whole team (sales, contractors, and lending) have been so helpful to us being first time homebuyers. They care about the minor details of our home and have assisted with all of our questions and concerns.

The experience was long due to covid but we are very pleased with our home.

Great experience we’re very happy!

Excellent customer service!! Ryan is the best!

My project manager Kullen has superb customer service skills. Weekly updates, always answered my questions, never had issues getting ahold of him and makes sure things get done! Huge asset to your team and am blessed he made this process less stressful for me.

Supper satisfied , very up front and profesional

Overall satisfied. Sales agent has been extremely helpful.

The KB Home team made this experience enjoyable and as stress free as possible. While visiting the Orlando area in July 2019, from Hawaii, we looked at KB Home and several other builders in the entire metropolitan area. KB Home and Maronda Homes were our top picks. In October, 2020 we returned to Florida and selected KB Home as our builder. After a walk through of the model coupled with a quite informative and professional presentation, we was sold on a home in Sawgrass Bay. The entire staff - sales, design upgrades, our construction superintendent and finance, all made the process one for the books and have raised the bar for those attempting to provide great customer service! Knowledgeable, professional and proactive... dedicated to ensuring our needs and wants were exceeded. We gladly give KB Home a 5 star rating, without hesitation or reservation! ... More