KB Home Reviews

I had a great experience in purchasing the home. William was very helpful and helped me throughout my purchase

As typical with new homes, we ran into several issues but we're working to resolve them. Other than that we highly recommend this place! It has over all been a great experience!

This house is great, and we love it.

KB homes took away all my worries and apprehensions with their splendid service. Currently enjoying there continued support and attention to details

Less than average experience so far in this new community.

We purchased our home in May of '22 and unfortunately due to material and labor shortages of the time we did not move in until June of 2023. However, we had consistent follow up and updates throughout the process and KB homes team was very responsive to any questions or concerns we had. Our sales rep Ress was and continues to be very helpful and every one was pleasant and professional during our interactions. I would definitely recommend KB homes to people looking to build their dream home.

A month before closing we saw issues with the home that needed to be fixed, in order to delay the closing we inquired prior to the walk through. They said all issues would be addressed the same week and closing and be resolved quickly before closing. I closed on 23 June and it is now 11 August and I still have several items from my initial walkthrough that should have been fixed.

After we picked the house we wanted, nothing was good or great after that. Mortgage company was horrible. We did a walk through previously with blue tape and signed off. When we moved in, nothing was fixed we had marked. Trying to get them to fix anything was like pulling teeth and we had to do some of it ourselves. When someone spends over $400,000 on a brand new house, the buyer shouldn't have to do quality control in the contractors job. Do not recommend.

Still having major issues with the home. And small issues. Calls were never returned notes were never updated or taken a very confusing process poor customer service. They would say they were going to do something but then go back on their word multiple times.

They changed closing date many times. They have not came back to fix the things under warranty.

Nice finishes and budget friendly

Lacking construction experience and knowledge in the home building field to no one can do anything of what they promised at the time of closing they make it sound like your family and everything will be fixed but they can’t get their trades to come back and do any warranty work simple details get missed no one is ever available every one is either not in yet off or has gone home for the day or on vacation and no one is Available on weekends but yet they are sooooo behind very unhappy with the quality of the work for a brand new house Frank the kb construction rep is nooooo help at all kb is just empty promises I should have gone else where to purchase ... More

My name Anh I’m so happy with KB Home I found them to work with me very well very quickly!

I like my new home and neighborhood.

From the first day I met Philip May salt it to the last day we closed, what can I say. Philip always answered present to me at anytime even when he was resting at his gym. Jaime goss an extraordinary woman who was able to answer all my questions even when she was also resting. So Zack what to say. Always present at the slightest house concern to the point of coming to do the job sometimes and checking that everything has been done by the technicians. KBHOME i would always recommend and deal with them again and again

With rushed timelines and first time buying a new contraction it was a long process. After getting to closing the construction team and sales team here great and have been very responsive.

Its been and easy and smooth process. Scott and his team have been very professional in attending to requests and issues after moving in.

KB Homes was amazing to work with. This was my first time building a home and I was a little nervous at first. They made the process simple and efficient from the Design Studio to the construction. Would definitely build with KB Homes again in the future

My initial experience with KB was quite good. The sales, design studio, mortgage lending and construction manager would be rated 5 stars to work with but after closing, my experience has been much different. Pretty much, once you close on the house and try to get responsiveness from the warranty department to correct sloppy work completed along the way during the construction of your 'new' home, you can expect at least a month of back and forth to try to get anything accomplished. Severely disappointed based on my original high expectations from KB. Their motto of "Built on Relationships" is a complete farce in my experience. ... More

Great experience from day one to the last. Follow up, design, home quality is great. Pricing of everything was good. Great service after signing documents too. Will definitely recommend

Rigo are very friendly and helped me deal with a lot of problems, the service is very satisfactory

They built it great . I have had no issues with house yet

Absolutely wonderful experience! Kelsey found a home on the perfect lot, in my price range, and with the needed bedrooms and bathrooms. Home is wonderful and exactly what I needed. Lots of check ins with the local warranty person, but never needed it! Been in the home now for 60 days and still can’t find anything wrong. Great decision, glad I found KB homes!

The overall experience was great. Just not much communication from the Loan portion of KB. I ended up using another lender, but I got the house I created which made me happy!

I bought a new house from KB Homes. It was an excellent experience . I am very satisfied with their job quality . I am very grateful to the team who took on to this job , from the sale person, the project manger and loan officer.. they would call time and again to answer your questions and make sure you are very happy with your new home. .