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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10654 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10654 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Chase was a fabulous sales rep.

  • Marilyn M.
  • Verified HomeBuyer
  • June 09, 2021
  • North Las Vegas, NV

Chase was a fabulous sales rep. He answered texts and phone calls immediately. The loan team was also great, but the loan process is way too complex and redundant. Any issues spotted during the walk through and after move in were addresses immediately.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very pleasant home buying experience.

  • Roland O.
  • Verified HomeBuyer
  • June 09, 2021
  • Las Vegas, NV

Very pleasant home buying experience. We found a home that fit our needs in a location we desired. KB staff were very professional and helpful with entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone was extremely Helpful especially during a pandemic

  • Charles G.
  • Verified HomeBuyer
  • June 09, 2021
  • Magnolia, TX

Everyone was extremely Helpful especially during a pandemic Richard Sellar was are sales Representative He went above and beyond also Mark Elliott cannot give enough Thanks

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone I dealt with during the entire process was friendly,

  • Gino W.
  • Verified HomeBuyer
  • June 09, 2021
  • Las Vegas, NV

Everyone I dealt with during the entire process was friendly, professional, and competent. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We love our home!

  • Perla R.
  • Verified HomeBuyer
  • June 08, 2021
  • Porter, TX

We love our home! Everything about it is amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB staff was very helpful.

  • Alvaro M.
  • Verified HomeBuyer
  • June 08, 2021
  • Fontana, CA

KB staff was very helpful. They were very communicative throughout the process of purchasing our first home. They guided us through the process and they were always available to answer our questions and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Service

  • Alberto M.
  • Verified HomeBuyer
  • June 08, 2021
  • North Las Vegas, NV

Just moved in to our new home in April 2021. So far everything has been great from the sales person to the customer service for any warranty issues. Highly recommended..

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Brookwood

  • Jamila O.
  • Verified HomeBuyer
  • June 08, 2021
  • Porter, TX

John and Chase were very easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience with entire kB homes team.

  • Karampal S.
  • Verified HomeBuyer
  • June 08, 2021
  • Elk Grove, CA

Great experience with entire kB homes team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication with the home building process.

  • Chad B.
  • Verified HomeBuyer
  • June 08, 2021
  • Thornton, CO

Our home building experience with KB was a great adventure. The building process was really enjoyable to watch and be apart of. My family and I love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Josh/Darren were a great help throughout the whole process .

  • Brett S.
  • Verified HomeBuyer
  • June 08, 2021
  • Boerne, TX

Josh/Darren were a great help throughout the whole process . First time home buyer and super happy with our new home. Thanks guys

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The service was excellent!

  • Marcos C.
  • Verified HomeBuyer
  • June 08, 2021
  • Santa Paula, CA

The service was excellent! Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Tiresome process with great results.

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2021
  • San Antonio, TX

Tiresome process with great results.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and professionalism

  • Keyla R.
  • Verified HomeBuyer
  • June 08, 2021
  • Winchester, CA

The moment I wanted into the model home they I selected, I knew this was the house I was looking for. Everything about the structure was just beautiful and the friendliness the sales person convinced me that this was the house I wanted to buy. Everyone else that was involved left me a great satisfaction that I knew I was buying the right house with the right company. This is my first KB home and so far I have no regrets. Love my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Reliable and very knowledgeable Customer Service since I built from out of state

  • Ebonny F.
  • Verified HomeBuyer
  • June 08, 2021
  • Parrish, FL

We are moving in 3 weeks and we are super excited! The community is stunning and the price was so affordable we couldn’t resist the idea of purchasing our first home with KB Homes… thank you so much JV for everything you did to make this first experience so wonderful and unforgettable!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Our construction superintendent Cole was very responsive, professional

  • Rebecca A.
  • Verified HomeBuyer
  • June 07, 2021
  • San Antonio, TX

Our construction superintendent Cole was very responsive, professional and continuously went above and beyond to address our concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From the Broker, Design Studio Coordinator to the Construction

  • Horace M.
  • Verified HomeBuyer
  • June 04, 2021
  • Santa Clarita, CA

From the Broker, Design Studio Coordinator to the Construction Foreman it was educational and enjoyable to watch and participate in the creation of my home. I enjoyed every step of the experience and besides the adrenaline rush it was stress free from beginning to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Reputation & Understanding

  • Robin O.
  • Verified HomeBuyer
  • June 04, 2021
  • Kissimmee, FL

It's a long process but Adrian & John, along with Tyler & Tom were there & able to answer our questions the whole time. Adrian & John are still involved even after settlement. If we find an issue within the home John's able to correct any problems within a timely manner. We would & have recommend KB to others. KB is a Great Choice!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

(MANCHESTER PEAK) JASON AND OTHER JASON ARE PHENOMENAL HUMAN BEINGS

  • Marichu B.
  • Verified HomeBuyer
  • June 04, 2021
  • Las Vegas, NV

(homeowner's son) I ignorantly parked near a new house that was being painted on and since this community is in a windy area, I got some over spray paint on my vehicle. Luckily I got in contact with Jason and Jason who overlook the community. once they saw what had happened they immediately wanted to help and FULLY refunded me for my overspray job! I literally didn't have to do anything and they took care of me more than anyone ever could have. 10,000 / 5 stars.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience with KB has been good.

  • Anonymous
  • Verified HomeBuyer
  • June 03, 2021
  • Aurora, CO

My experience with KB has been good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Home buying process was highly satisfied throughout.

  • John J.
  • Verified HomeBuyer
  • June 02, 2021
  • North Las Vegas, NV

Home buying process was highly satisfied throughout. Communication with sales, financing, upgrades, and construction was on point. The KB Home team really ensured every step exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

quality of work

  • Ferdinand C.
  • Verified HomeBuyer
  • June 02, 2021
  • Las Vegas, NV

from the beginning of homebuying process to the finish(closing), kb made it easier especially for first time homebuyer like me. each department responsible for each processes took care of us, no questions were left unanswered and they check up on us every week to see where we at or if we have any concerns. even after closing, they will still connect with us for follow up and etc. never felt left out or anything bad at all. will recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My Loan Officer

  • Ellen H.
  • Verified HomeBuyer
  • June 02, 2021
  • Katy, TX

He was very good with getting the deal done reassuring me not to worry. Just be able to contact Doug and he kept me update with my closing date as well as Luis who was my loan officer. Dexter at the Design Center was one of a kind, helping me put together my colors and he made me feel like family. I love buying from KB and would tell everyone let KB make you feel rite at home. Thanks KB for all of your hard work, I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Construction team

  • Tyson L.
  • Verified HomeBuyer
  • June 01, 2021
  • Perris, CA

Mick and the construction team have been absolutely awesome since we have moved in. They have been quick to respond to the mint issues l/request we have made. Even aspects that are not within their original job description have been addressed through communication or action.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home -

  • Ralph B.
  • Verified HomeBuyer
  • June 01, 2021
  • Stockton, CA

Arnold in Montevello is Great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5