KB Home Reviews

Vanessa, Penna and Robert we’re absolutely awesome in every way. They were very responsive to all inquiries, and made the home buying process as simple as possible.

We love our new home! Thank you KB Homes. From the beginning with the Sales Team to the end with Home Loans and Construction team, excellent service!

Felt very nice and helpful

KB Homes did an amazing job facilitating the process of buying a home. They were present and involved in everything from setting up our first tour, to walking us through the month long escrow process, to picking up our keys. I would highly recommend them to anyone interested in buying one of their homes!

Debbie and Johnny are truly the best hope you know what you have in them both.

My preparation from Texas was great, I could not believe how smooth the process went. I was disappointed on the initial walk thru at the number of issues that needed to be done. But all the people I dealt with were awesome and willing to help in any way they could. It would have been nice if all the construction was complete, especially when the houses are so close together. I would have liked more choices on the flooring as I am not a big fan of carpet in the main living areas. I still have a few issues to be resolved and because of all the work still needed to be done in the area, it makes it harder to get issues resolved. I love the location of my house, it would have been even better if my back yard faced the mountains. ... More

KB homes are budget value homes. The homes are plain looking and built with for most part good quality materials. Their base prices offer minimal upgrades. If you are a first time home buyer or on a strict budget then KB homes will fit your needs. Unfortunately, the obvious poor workmanship stood out immediately when we were watching our home’s building progress from start to finish. The poor workmanship was mostly carelessness of the workers and the way they treated their job site. The building plans themselves were in question as well. Here is some examples: The bathtub in the second bathroom was treated as a trash can during construction. The back yard was treated as a trash can for workers water bottles, cigarette butts and other trash. The painting has massive air bubbles and the touch up that was never ending. Every door in the house has damaged bottoms from when the workers or worker slammed them down in the garage. The drywall was installed before the roof was completed which caused damage to the drywall after it rained and snowed on and in the house. All the damaged drywall was replaced. The garage floor and back patio was permanently damaged from flooring installation glue. The flooring quarter round was installed with the wrong color. The baseboards were installing wrong the first time. We waited a month for our ceiling fans to get installed and fixed. We are still waiting for our flooring to get corrected. Our cabinets were a disaster. Doors were warped, knobs installed crooked and one knob still missing and touch up needed in several areas. These are some examples not everything. I understand all new home builds will need touch up and fixes but a lot of these issues were caused by workers not caring about their workmanship and improper builder supervision. KB has shown their concern over these matters and has made every effort to correct these issues and are still being corrected. They should offer two tone paint and semigloss throughout the house. We felt we got a good price for our home, however it was a lot of effort and still is to get everything corrected. ... More

Be ready ,be patient and flexible

It,s been horrible with these surveys. I feel I fielded out like 20 by now. One every week.. ridiculous.. and If I don’t I have people calling to do so.. thank you but please. Leave alone and let me enjoy my house.

We love our home, especially the upgrades we made! We had two issues, one was with the finance side and not being as upfront as we would hope (apparently that person has been let go since then), second was that we had to wait two weeks past our final inspection to move into the home due to Edison not installing our meter on time. Other than those issues our overall experience with KB was great!

The worst decision you can make is to buy a Kb home. From the service to the craftsmanship of the home, staying away is the best thing you can do for yourself and your family.

I am happy and grateful to kh and his team and myself Martin, if I would buy another house again kh is a good option.

There was a rush for me to take possession of the home. The builder could have spent a couple more months. There are many that are not working properly - the walls "flake" very easily, Do was off kilter, water doesn't come out to some of taps, the kitchen faucet is already loose, the cable plus are in strange places....I was promised a fan for the KB Home design studio experience .... never happened....I would not buy another KB Home.

KB have been great, from always available to help, to the quality of the build, to the beautiful selections they offer. Can’t get a better experience than this. Thanks KB

We had the pleasure of working with Eddie, Cordell, Heather, Steve, Penna, Robert & Daniel. They went above and beyond to assist us throughout our home buying experience! We strongly recommend KB Homes & KBHS Home Loans!

Sheri was so helpful and informative during the initial home buying experience when I went under contract. She kept me and my realtor up to date on the build throughout the process. Jim has been so attentive in taking care of structural and operational tasks that needed revision, such as replacing my master bathroom cabinetry, lawn care for the first few weeks after closing, reviewing with me the sprinkler system, etc. Kerlyn was a pleasure to speak to on the phone and he has been effective in setting up work orders to address the issue with the damaged drywall in the laundry room and touching up the paint on my front door. The criticisms I have for the workmanship is that the contractors building the home need a little more attention to detail. I can visually notice several areas inside the house where the base boards are not straight or at 90 degrees relative to the adjoining walls. Also, the windows don't measure the same width when measured at the top compared to the width at the bottom. Lastly, I was told at the initial home orientation that the builder would place an epoxy coating on my garage floor. It looks like what was done was a coating of gray paint and some scattered flakes which tend to, over time, get tracked from the garage and into the house on my shoes. I had a garage flooring professional look at the floor and he quickly assessed that what was done to the garage floor was not an epoxy coating. Overall, I'm quite satisfied and thankful for my new KB Home thus far. ... More

Our home purchase went very smoothly. The KB people we dealt with from sales, financing, construction all the way thru the closing were very helpful and responsive to all our questions and needs. Highly commendable all around.

It’s a nice home in a nice neighborhood.

Well pleased with my new home!

Better communication between me and my loan officer. Ended up paying more in the closing because my closing date wasn’t specified to me PROPERLY. I would also like to state that I’ve been in the house for a month (the house isn’t fully up and running, minor fixes) and only one of the minor issues have been fixed. It’s unacceptable. Glad I can have a home but as a first time homeowner the whole experience is traumatizing.

Very bad quality of finish and materials

At first, Kb Homes was great. So much communication. It was great. However, towards the closing, I was worried. They rushed us to close by the quarter deadline saying that they’ll fix the things later. Well, I’m still waiting: floors to be relaxed because of scratches; a fridge to be replaced because it is dented in two places; 1/4 of my sprinkler heads don’t pop up; my garage door just broke; my shutters need to be punted; and I never received my Wi-Fi AC box that I was told was standard. I’ve only lived here two weeks. Needless to say, I’m extremely disappointed. At first, I told everyone that KB was great, but now I will be sure to caution everyone. DO NOT SIGN UNTIL THEY FIX EVERYTHING! ... More

Great experience. They made the process easy

The home came out nice because I had a lot of upgrades done but I do think other builders like Lennar gives you more value as upgrades are included.

The team at KB Homes work quickly to get you in your new home! Lots of ways to receive incentives and such an awesome community to be a part of.