KB Home Reviews

KB made it easy and pleasant

The entire process was very smooth.

Was a great experience.

Working with the builder has been a pleasure

Great houses and I would recommend to someone I know!

Home was build fast and as promised...had to to lot of upgrades so it's never the lowest price...but the process was fast and efficient...great sales and design staff.....do you own financing, kb financing is problematic.

Iman and galore and Tom were very helpful in my home buying process

The loan experience was the best for me. There was no pressure. Lisa was so helpful. She walked me through the process. She made me feel relaxed and happy. So much so I recommended KB to my friends who were looking to buy.

KB Homes is not the cheapest, but they have fantastic value when you factor in the energy saving features and size of the home. Canyon Crest is a great location far enough away from the city to be quiet and close enough to get things done.

Unfortunately my home was sold with many outstanding issues as I was told to stop pointing out issues prior to closing, the biggest of which was the unlevel floor (entire first floor). The fix involved moving my furniture outside and having cement poured and the floor installed again. This now two month process is still not entirely completed as I still have cement on my walls and blinds because of it. Other issues included drywall, plumbing, and windows/sliding glass door. Slowly getting resolved one by one all while I am still expected to pay a mortgage...

I did not have a great experience with KB. I had several problems that barely got resolved. The positive I got a nice house.

Buying a brand new house is a scary prospect but KB Home really delivered on quality and service. From the praise made by inspector on the foundations, to their willingness to deal with every minor detail I could think of before closing and after moving in, to the fact that I could only find minor issues and half of them turned out to be just ignorance on my part, I couldn't be happier with KB Home as the builder of my new home. They earned my trust.

It was a great experience from start to finish.

staff all friendly and experience and helpful

Within mere 2 months of moving in the new built home we have already faced so many issues in the working capacity of the house. Listing a few here - patio screen door came off, no electricity in the laundry room, kitchen cabinets are coming off, master bedroom door lock is installed opposite way , 2 bulbs are plunging out of the wall, and so on. We put in work orders and only 1 work order was done and rest all are remaining. TOTALLY DISAPPOINTING. We bought 625,000 home for this,????? Need answers.

The subfloor on the second floor is completely loose, whenever you walk on some spots you can feel it moving and making noise cracking. When we moved in, we have bees right above our front porch, 2 months pass they still trying to figure out how to remove them. Small details they are fast to fix, but some more complicated problems they take time. Poor job on details. Food materials

Despite any minimal issues I have with a new construction home; KB monitors any issues that I have arising and they address them immediately. Example, a wire came loose in the air conditioner that caused temps in the house to rise to 93 degrees. I called for help and a tech came within 2 hours. Also, Rose, the representative maintained communication with us the whole time.

Overall, I'd say I'm satisfied.

Would recommend . Great quality for great price !

My home purchase experience with my new KB home was very professional. The entire KB was available for all my queries and concerns. All my inquiries were answered in a timely manner by a KB team member including my loan officer.

KB home is terrible, I regret buying my first home with them, and everything in the house is broken and not properly put together. They’re management team sucks and all they do is bluff and talk and don’t get the work done when things need to get fixed. I am grateful to be a homeowner but I wish it wasn’t KB. I would rather go to dr Horton, yet they wanna complain their customers aren’t satisfied and get upset that we’re upset with them, I feel like I brought a 50 year old house because of they built everything in and out the house but complain when I say things are not done.

I had a good experience to be at home with this company. Service is pretty quick and transparency is good.

Mike and Rita did a great job of keeping me informed and handling small issues.

Great experience and customer support

Amazing support from all staff members!