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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10709 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10709 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Love our home

  • Earl F.
  • Verified HomeBuyer
  • November 11, 2024
  • Lockhart, TX

All the help we received from viewing the house, getting the loan, to moving in was excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Top Notch

  • Steven L.
  • Verified HomeBuyer
  • November 10, 2024
  • La Verne, CA

Everything moved along with ease and it was truly because of the helpful staff. I recommend KB homes to home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Staff is courteous and efficient

  • Salvatore C.
  • Verified HomeBuyer
  • November 10, 2024
  • Palm Coast, FL

Keith and Stacy were available and responded in a timely manner when we had questions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth Sailing

  • Jasmine G.
  • Verified HomeBuyer
  • November 09, 2024
  • Victorville, CA

Our lender Juan and Mary were great help throughout the entire process, even when we hit some bumps. Nancy and Rick made the walkthroughs an amazing experience, answering every question we had and explaining everything in detail. Great communication from the company, so happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great first time experience

  • Michael L.
  • Verified HomeBuyer
  • November 09, 2024
  • Lockhart, TX

Everything was simply amazing. I started the process knowing nothing about home buying. I feel confident that they helped me with everything I needed to know before I even started the process. The quality of the home is amazing as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

best house - kb home

  • Jong Seoug L.
  • Verified HomeBuyer
  • November 08, 2024
  • Arcadia, CA

It was quiet around and used good products, and Kbhome employees are friendly. They provide good service right away.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homey peaceful perfect for a small family.

  • Aileen Mae C.
  • Verified HomeBuyer
  • November 08, 2024
  • Hughson, CA

The overall experience was smooth and fast. Everyone was and still is very accommodating. I am very happy that we choose KB homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tyler

  • Victor S.
  • Verified HomeBuyer
  • November 08, 2024
  • San Jacinto, CA

Helped make the process easy and answered all our questions quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Andrea T.
  • Verified HomeBuyer
  • November 07, 2024
  • Elgin, TX

Process was a little bit stressful but overall great, everyone was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

PM

  • Yu-Heng T.
  • Verified HomeBuyer
  • November 07, 2024
  • Ontario, CA

My experience with KB Home was very positive. They communicated clearly, respected my preferences, and managed timelines well. The build quality exceeded my expectations, and they handled any delays professionally. I’m grateful to KB Home for making this process smooth and delivering a home to me.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone we dealt with at K&B has been very helpful and professional

  • Dale S.
  • Verified HomeBuyer
  • November 07, 2024
  • Riverside, CA

K&B was very easy to work with on the purchase of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bying a KB home

  • Stephen H.
  • Verified HomeBuyer
  • November 07, 2024
  • Castle Rock, CO

This experience of bying a new home was seamless, Marianne KB sales rep, listened to what we said, addressed or knew who to ask to get our issues resolved, kept us informed throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Shaquitta N.
  • Verified HomeBuyer
  • November 07, 2024
  • Katy, TX

Everyone was amazing to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thad was instrumental in getting all our home upgrades done properly

  • Robert L.
  • Verified HomeBuyer
  • November 07, 2024
  • Palm Coast, FL

This is my second KB Home & I am as happy as i was with my first purchase in 2013, that is why I chose KB Homes in Palm Coast to build my retirement home. Very happy with the floor plan we chose in Whiteview Village & the upgrades available at the Design center let us personalize our home exactly as we wanted!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my home

  • Amber G.
  • Verified HomeBuyer
  • November 07, 2024
  • Seguin, TX

It was a great experience working with KB staff. They kept me informed and transparent through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Chase G.
  • Verified HomeBuyer
  • November 07, 2024
  • Land O' Lakes, FL

Great Great Great Great Great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic customer service!

  • Valerie B.
  • Verified HomeBuyer
  • November 02, 2024
  • Ventura, CA

My home is well built with lots of energy saving features. It is a great floor plan with careful thought given to the amenities. The onsite realtor, Girlie, went out of her way to get me into my home in less than two weeks after viewing it. Chen, the customer service guy, has taken care of all the fixes that needed to be done, in a timely manner. Nothing was too much trouble. I have bought several new homes in the past and KB Homes have been the absolute best by far! They most certainly put the customer first.

KB Home responded:
We're glad to hear that you had such a positive experience working with the team here at KB Home, Valerie!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

N/a

  • Michael Stanley J.
  • Verified HomeBuyer
  • November 02, 2024
  • Casa Grande, AZ

Easy experience and the quality work.

KB Home responded:
Thank you so much for sharing your positive experience with the KB Home team, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Logan

  • Logan Harrison T.
  • Verified HomeBuyer
  • November 02, 2024
  • Goodyear, AZ

Had a great experience. Easy process.

KB Home responded:
We're thrilled to hear that our team was able to provide a great experience for you, Logan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr.

  • Zhihai Y.
  • Verified HomeBuyer
  • November 01, 2024
  • San Antonio, TX

Everything is very good. Thanks

KB Home responded:
We appreciate you taking the time to share your positive experience with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Angela & Seth are the best!!

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2024
  • Queen Creek, AZ

Angela and Seth we worked directly with the most. They are amazing!! Super responsive, helpful, professional & kind.

KB Home responded:
Thanks so much for sharing these kind words with Angela, Seth, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Construction manager was a great help in familarizing us with the new home.

  • Alan M.
  • Verified HomeBuyer
  • November 01, 2024
  • Henderson, NV

The construction Manager spent a good amount of time wth us on the final walk through and after getting moved in tp acwuaint us with the new home and its many functions. He was of great assistance.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with your manager and the rest of our team, Alan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder took time to deliver the home but overall construction is good

  • Martin K.
  • Verified HomeBuyer
  • October 30, 2024
  • Riverview, FL

Other than wait time on home delivery, everything else is good

KB Home responded:
Thanks so much for sharing your positive experience with us, Martin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superintendent Stacy

  • Keith M.
  • Verified HomeBuyer
  • October 27, 2024
  • Palm Coast, FL

She is awesome! She was great to deal with during the home building process and addressed the issued I had after settlement quickly.

KB Home responded:
We appreciate you sharing these kind words with Stacy and the rest of our team, Keith!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best new home purchase

  • Harold William W.
  • Verified HomeBuyer
  • October 27, 2024
  • Bartow, FL

We have moved many times over several decades and this is our 4th newly built home. Best experience of all. Great quality for the price. KB staff was great to work with through sales, loan process, design, construction, and post sale warranty. Our construction manager, Hector, was especially responsive to our requests. Minor issues pointed out during the and after the construction process were promptly addressed. I recommend that people looking for a quality home at a reasonable price consider KB.

KB Home responded:
Congratulations on your beautiful new home, Harold! Thanks for sharing your experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5