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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10654 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10654 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Edger, Joel, Abel, Michelle, outstanding people

  • Eddie C.
  • Verified HomeBuyer
  • March 09, 2021
  • Kyle, TX

Edger, Joel, Abel, Michelle, outstanding people. Great customer service and help

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The team is very nice

  • Israel R.
  • Verified HomeBuyer
  • March 09, 2021
  • Woodland, CA

The team is very nice

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Continue customer service and support after close of escrow

  • Rudy O.
  • Verified HomeBuyer
  • March 09, 2021
  • Santa Clarita, CA

I was really impressed with the fact that even after closing escrow I continue to get follow-up calls from KB personnel and if there were any requirements that I felt needed attention and quickly addressed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value on a quality home!.

  • Garth C.
  • Verified HomeBuyer
  • March 09, 2021
  • Bradenton, FL

I really like the super structure construction in case of hurricanes. I also like the energy star rating. The attention to finishing details was better than average.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Always kept updated

  • Alisa D.
  • Verified HomeBuyer
  • March 09, 2021
  • Valrico, FL

At this stuff KB homes sales rep and team always kept me posted on the stage of my house. I was appreciative of the constant interaction with the KB team. I would recommend this builder!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Quality and Great Response time to inquiries.

  • Rafael A.
  • Verified HomeBuyer
  • March 09, 2021
  • Hutto, TX

Very easy and straightforward process. you start with sales, lending, design studio and construction crew. Everything is laid out in a easy to follow process and timeline with someone always guiding you throughout the home buying and building journey

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nothing to worry about!

  • Baltazar V.
  • Verified HomeBuyer
  • March 09, 2021
  • Thornton, CO

The KB Home team has been great to work with! Any issues that have come up since moving in has been fixed right away!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything was done well!

  • Marcus S.
  • Verified HomeBuyer
  • March 09, 2021
  • Georgetown, TX

Everything was done well! We are excited to own a KB home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great quality home for

  • Jesus C.
  • Verified HomeBuyer
  • March 09, 2021
  • Houston, TX

Great quality home for

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The people I work with were very professional, specially George.

  • Edward C.
  • Verified HomeBuyer
  • March 09, 2021
  • Lakeland, FL

The people I work with were very professional, specially George.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

beautiful home!

  • Ma V.
  • Verified HomeBuyer
  • March 07, 2021
  • Las Vegas, NV

I had a wonderful team to assist me with the home buying process as first time homeowner! The sales team, loan officer, and construction overseer assisted me with a brand new home and made sure I was prepared and ready for the move in day.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - They are a great team of people to work with.

  • Edelnize A.
  • Verified HomeBuyer
  • March 07, 2021
  • Kissimmee, FL

They are a great team of people to work with. Very informative and attentive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love KB!

  • Ashlee F.
  • Verified HomeBuyer
  • March 05, 2021
  • Manor, TX

Love KB! From Deb to Jason, the whole experience was great!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - To fast and very well

  • Roberto P.
  • Verified HomeBuyer
  • March 04, 2021
  • Houston, TX

To fast and very well

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Thank you all for your hard work, very much appreciated.

  • Nemesio C.
  • Verified HomeBuyer
  • March 03, 2021
  • Redlands, CA

Thank you all for your hard work, very much appreciated. Vanessa/ Mike / Viviana.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything

  • Sandeep A.
  • Verified HomeBuyer
  • March 03, 2021
  • Las Vegas, NV

Starting with sales, Jared was best and very professional. Lending, Sandy did her best to approve my loan. Maintainance, John and Albert quickly response and get the work done. I will try my best to buy another house from k.b home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience

  • Rosemary S.
  • Verified HomeBuyer
  • March 02, 2021
  • St Augustine, FL

From touring the model to final inspection the process was smooth for this first time buyer. Each step was explained with patience. The design center experience was exciting and fun. I am thrilled with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love my house thank you KB!

  • Ariana S.
  • Verified HomeBuyer
  • March 02, 2021
  • Manor, TX

Love my house thank you KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I am very pleased with the experience and I love my house!

  • Jackeline-Cacer H.
  • Verified HomeBuyer
  • March 02, 2021
  • Del Valle, TX

I am very pleased with the experience and I love my house!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Julie P.
  • Verified HomeBuyer
  • March 02, 2021
  • Bonney Lake, WA

The sales process was smooth and painless. José went out of his way for us. The walk through and delivery process was the same! No complaints.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Energy efficient the was built

  • Terrell R.
  • Verified HomeBuyer
  • March 02, 2021
  • Victorville, CA

Built to order accuracy is outstanding. What a fun process selecting your own upgrades available options

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - JP was always looking out for us.

  • Darlene W.
  • Verified HomeBuyer
  • March 02, 2021
  • Castle Rock, CO

JP was always looking out for us. We had a electrican over cut the plug in hole on the island. The electrician taped pieces of wood to cover the hole. JP replaced the panel immediately. JP fixed all the items that needed corrections. It was a pleasure working with JP. I miss the weekly phone calls.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Christian the on site sales agent, Tommy and Jimmy the two on

  • Michael W.
  • Verified HomeBuyer
  • March 02, 2021
  • Kissimmee, FL

Christian the on site sales agent, Tommy and Jimmy the two on site building managers, and the style studio team were all very easy to work with. The home was complete when we moved in and the couple of minor issues after closing were corrected in just a couple days. It is also fantastic that they send in the painters about 30 days after closing to touch up tge things we might need that were caused during the move in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality of care

  • Rene P.
  • Verified HomeBuyer
  • March 02, 2021
  • San Antonio, TX

Thank you so much for helping us with our first home. The staff made sure we had everything we needed through out the home buying process and took care of us even after the move. Thank you all!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This was a great experience

  • Blake B.
  • Verified HomeBuyer
  • March 02, 2021
  • Jacksonville, FL

This was a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5