KB Home Reviews

We are very happy with our construction superintendent. He is very polite and always response our questions and resolve our issues. KB Homes has the best superintendent. Richard Fisher is an excellent customer service too. Congratulations KB Homes you have a very good superintendent.

I had a great experience with KB Homes, from the very beginning to closing, from signing paperwork to seeing the house being built. The whole staff was very professional and courteous, sales, mortgage personnel, builder superintendent, everyone, thank you all!

My experience was great. From my loan person james to the superintendent paul. Also the first person we encountered which was linda.great communication during the process. Love my home my community.

The build of our townhome was as planned with all options delivered on time. Very pleased with KB Homes on all phases of the build

Purchasing our new KB Home was a great experience from start to finish. The team was professional, knowledgeable and responsive throughout the process. They kept us informed every step of the way and were always available to answer our questions. The design center experience was enjoyable and we appreciated the opportunity to personalize our home to fit our family's needs and style. The construction process was well organized and any concerns we had were addressed promptly. We are grateful for the support we received throughout the journey. We would recommend KB Home to anyone for a quality home and positive homebuying experience. Thank you KB Home. ... More

We've had minor issues that came up with paint, door knobs, cabinets, closets, windows, cracks in stucco and outside fence. So far everyone associate with KB Homes has been great in responding and fixing the issues we've encountered. Joe, Don Carlo, Armando and the rest of the staff(sorry forgot names) have been great. They all respond right away. Thank you.

I had a very good experience

Very good experience. Overall KB Home was very responsive to our needs. Sergio, our construction manager has been very attentive to our minor issues as they arose. Ann, our sales consultant was very helpful when our mortgage company delayed our closing date one day before it was scheduled. Ann returned my call on her day off and rescheduled our closing to accommodate the unforseen delay from our mortgage company.

Excellent communication and follow up, answered questions and demonstrated genuine care that the home was satisfactory to my expectations.

When we started shopping, the community was very appealing. The homes were laid out carefully with wide interconnecting roads and beautiful landscapes. When we walked around the community, the homes had good finishes, and the interior designs were among the best we had seen compared to other builders. From the moment we signed the purchase contract to closing, the various departments were professional and on hand to answer our questions. The entire process was hassle free.

sales and design staff are accessible and knowledgeable. site construction staff attentive to your needs. KB has a program that is easy to follow and to keep you informed. Financing is offered as an extension of the home buying. Unfortunately their process is very tedious with document demands.

Overall it was a good experience

It was a great experience made easy. Dustin was a pleasure to work with. He was responsive to our requested and answered our questions in a timely manner.

This is my first time ever buying a home. And everyone on the KB Homes team kept me in the loop of every information I need to know. So I had a very great experience with them. Home loan experience through KB Homes was so much easier and smoother than the previous loan officer I had. Glad I bought a home without no trouble.

Everyone at KB homes is awesome to work with

We had a lot of adjustments being the first ones a t the sight. It made for a tough transition for us. The KB people did put in extra hours and care for us. We appreciate that Malissa, Mike, and Bob have responded to us out of hours and have gone beyond to help us.

Buying a home doesn't come without its issues or things that go wrong, same goes for a new home. However, with KB, the willingness to come back, actually show up and fix items is something else. No issue has gone untouched, they make calls, and send workers to fix everything and have stood behind their work.

The KB home sales agent, Leon was knowledgeable and professional and guided me through the home buying process from beginning to the end. He was always available if I had questions or concerns, and I appreciated his honesty and integrity. Dustin, the team builder, knew all the construction aspects of my new home. He never rushed me when I needed assistance, and answered all my questions to my satisfaction.

Steve, our builder and Amanda, our sales counselor were excellent throughout the entire building process. Rudy & Olga were also outstanding. We have built many homes during our lifetime but we have never had such a responsive builder as the KB Team.We originally thought their “commitment page” included in the initial sales contract was merely a marketing strategy. But they fulfilled every promise. We couldn’t be more pleased.

Buying process was easy, delivered on time

Everyone was awesome from start to finish

We all know that buying a new home is a stress-filled process. You are investing a lot of money into a new home and possibly offloading your previous home. Our experience with KB Homes was very pleasant. There are several phases you will go through to get into your new KB Home. They are 1) the selling process of the home and property, 2) the sale of features inside the home - Design Studio, security, and electrical; 3) the actual building process, and lastly 4) the loan process. All four of these phases went smoothly, and I was very pleased when we closed on our new home and stepped foot inside the first time. Once inside the home, and you find everything is as you expected, you breathe a sigh of relief. However, this is the beginning of a fifth phase with KB Homes: 5) follow-up. A lot of businesses, once the sale is made and the product delivered, will walk away, and you now own your new product. Finding a representative willing to help you can be difficult. Be assured this is not the case with KB Homes. Anytime I have a question, I can reach out to my sales team and ask for guidance; the construction manager is very receptive to issues and follows up quickly. KB Homes builds their processes to include a high degree of ethics. They will not leave you stranded with a question or issue during the building process and will work hard to resolve it. The "follow-up" is probably equally as important as the other three phases combined. It's good to know you made a good choice in the builder of your new home. A huge shout-out to the team that played and still plays a huge role in our new home experience. Ray and Kyle (Sales), Dixie (Home Studio), Jenny (Loan Process), and Tucker (Construction Manager). All these individuals bring a high degree of trust and moral character to the "home buying" process, which is so appreciated. Bottom line is that my wife and I are very pleased with the KB Home purchase and building processes. You can trust KB Homes. ... More

The entire experience of buying a home, from the initial walk in the door of the sales office to getting handed our keys, the experience has been great. The thing that truly stands out was the communication between us and the sales staff, the design center staff, and the project manager were all amazing

Very happy with her purchase we are so lucky to have found KB Homes at the right time in the right price Everything has been flawless from top to bottom This builder truly backs their work

Melissa, Shelly, Liz, Jacob, Kevin, Phala were great!