KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10239 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great experience
- Brandon P.
- Verified HomeBuyer
- July 12, 2024
- Marana, AZ
Everyone at KB are great. They have great customer service. They were very responsive to all our questions and concerns.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Scott,Sarah, and Sandra
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- Plumas Lake, CA
The best with great communication skills.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great working with Isabeau
- Lewis David A.
- Verified HomeBuyer
- July 12, 2024
- Davenport, FL
Was a great experience. Everyone was very helpful too make sure we were happy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- Davenport, FL
Loved and enjoyed every step! Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service
- Joseph L.
- Verified HomeBuyer
- July 12, 2024
- Surprise, AZ
Was a very pleasant experience, Michelle was awesome to work with and so was the rest of the KB team. Lisa was great when it came to our financing and our construction supervisor Thomas was very responsive and helpful. Overall, it was a great expensive and I recommend visiting Michelle in the model homes if you are ready to buy a home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very professional, thanks for everything
- Rigoberto A.
- Verified HomeBuyer
- July 12, 2024
- Rosharon, TX
Great experience buying my first home, thanks to all the people that help through the process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Nicholas P.
- Verified HomeBuyer
- July 12, 2024
- Saint Cloud, FL
Joe and Kyle were a big help and a pleasure to work with
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Homes Takes Care of Us
- Shirley A.
- Verified HomeBuyer
- July 12, 2024
- Moreno Valley, CA
Ozzie, Rod, and Rafael are really here for us. When we ask for help they are here immediately.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Jamie was awesome
- Linda M.
- Verified HomeBuyer
- July 12, 2024
- Parrish, FL
Nice home easy process to purchase
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
It was a great experience
- Susana M.
- Verified HomeBuyer
- July 12, 2024
- Tucson, AZ
They loved my new home,
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB homes made purchasing my first home and enjoyable and memorable experience!!
- Gilbert Michael L.
- Verified HomeBuyer
- July 10, 2024
- Tolleson, AZ
From The initial sales rep (William) to the construction manager (q) To the loan reps (Tami and Jason) KB homes ensured a seamless and effortless experience! If I am ever fortunate enough to purchase another home, I Will definitely be looking at KB homes again! Special shout out to my realtor, Christian J, for guiding me towards my new community!
KB Home responded:
Congratulations on your first home, Gilbert! We're thrilled to hear that you're so happy with your KB Home experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My new KB home in Clovis
- David Andrew S.
- Verified HomeBuyer
- July 07, 2024
- Clovis, CA
Over all we are pleased with our home. It’s too bad we could not have more privacy the way they build the houses. The neighbor can see into our backyard and we can see into theirs. It does not seem I concern for the builder.. Also, we may have an electrical problem and we have a brand new whirlpool dishwasher that doesn’t work. It quit working after about three or four washes. Maybe they should be a little more concerned of what brand of appliances they put into their homes.. They are sometimes a little slow on warranty repair work so I give them four out of five stars with the prior ...
KB Home responded:
Thank you for taking the time to share your KB Home experience with our team, David!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Freaking awesome
- Jesse Anthony A.
- Verified HomeBuyer
- July 07, 2024
- Winchester, CA
The experience was freaking amazing for our first time buying. Mrs Pam amazing
KB Home responded:
We're glad to hear that Pam and the rest of our team were able to provide such a positive experience for you, Jesse!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I enjoy the new house with KB home
- Yi-Hsiang K.
- Verified HomeBuyer
- July 07, 2024
- Ontario, CA
KB Home is a rapid-response and responsible home builder,
KB Home responded:
Thank you for taking the time to share your positive experience with our team!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My Brand-new home
- Santel H.
- Verified HomeBuyer
- July 07, 2024
- Palmetto, FL
The home is everything I wished for. My only regret is not upgrading the home with a 6 foot lift.
KB Home responded:
Congratulations on your beautiful new home! Thanks so much for taking the time to share your positive experience with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Impressive! Very impressive! KB Home genuinely cares about their homeowners and building a high quality home.
- Cheryl C.
- Verified HomeBuyer
- July 06, 2024
- Lincoln, CA
KB treats homeowners as though this is a custom home. You can sleep soundly in a KB Home. It is extremely well built and logically designed with an extensive list of upgrades that come standard. The employees have been stellar. Every little concern was resolved. And they don't abandon you after you take title. We had an air conditioning problem. Mike had the repairman out the very same day and Chad followed up the next day- on a holiday! KB Home staff work extremely hard to make sure homeowners are 100% satisfied. I can't imagine making a better investment than a KB Home.
KB Home responded:
Thanks so much for taking the time to share your positive experience with the entire team here at KB Home, Cheryl!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great!
- Mikel Anthony C.
- Verified HomeBuyer
- July 06, 2024
- Clovis, CA
The KB sales team did a great job guiding us through the home buying process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience, love the new house.
- Margaret S.
- Verified HomeBuyer
- July 06, 2024
- Saint Augustine, FL
KB made the experience a pleasure.
KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Margaret!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kb homes thank for everything
- Sesar Rene S.
- Verified HomeBuyer
- July 05, 2024
- Coolidge, AZ
Thank u to the lender Tami, and Natasha, and Randy and the people who call me from KB homes and check up on me I appreciate how patient u all were with me , not knowing anything about anything; it being my first time , u all either took my attitude, or non stop messages , and Tami , and Natasha were so patient, for me to qualify, I think 3-4 months , but thank u all so much
KB Home responded:
Thanks so much for taking the time to share these kind words with the entire team here at KB Home, Sesar!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experiance
- Ralph F.
- Verified HomeBuyer
- July 05, 2024
- Hughson, CA
Great experience and loved every minute of the construction Thanks much Ralph F
KB Home responded:
Thanks for taking the time to share your positive experience with us, Ralph!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Effortless and beautiful
- Jennifer D.
- Verified HomeBuyer
- July 05, 2024
- Bonney Lake, WA
Working with Jerry was a pure delight. He made sure that everything was done to perfection he was communicative and worked with my agent and lender. He made me feel like I was his only buyer and ensured that my home was built well. Overall a great experience and and great home. Thank you for giving me my dream home
KB Home responded:
Thanks so much for sharing these kind words with Jerry and the rest of our team, Jennifer!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding
- Anthony A.
- Verified HomeBuyer
- July 05, 2024
- Riverside, CA
Outstanding service and issue was resolved promptly
KB Home responded:
Thank you so much for sharing your positive experience with our team, Anthony!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Lisa le &tieng van
- Lisa Le N.
- Verified HomeBuyer
- July 05, 2024
- Magnolia, TX
Frist time I purchased kb home,I love it,everything is great
KB Home responded:
Congratulations on your beautiful new home, Lisa! Thanks for sharing your positive experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My experience was great
- Charles S.
- Verified HomeBuyer
- July 05, 2024
- Lillington, NC
It was an awesome experience working with KB. They go above and beyond to make sure they get everything right with your home. I’m pleased with the customer service I received through this entire process.
KB Home responded:
We're thrilled to hear that you had an awesome experience working with the team here at KB Home, Charles!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home Owner
- Ernesto P.
- Verified HomeBuyer
- July 04, 2024
- Aubrey, TX
This is my first new build and the whole KB team made the process great. They guided me through every step of the build from the loan to the design center and the after move in, their customer service had been great. Being paired with Glen as my point of contact really has brought me and my family peace of mind. This is a great community and I love our new home.
KB Home responded:
Congratulations on your new home, Ernesto! We're glad to hear that our team was able to provide such a rewarding experience for you.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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