KB Home Reviews

My experience was miserable and they know it. They were not honest about closing dates and they put me through at least 10 closing dates. This caused me undo and uncalled for hardships on me and my dog. Moving from place to place counting on KB to make good on closing only to be denied again and again! I lost trust in them fairly early on. Funny, the only dates they held true to was the date I had to have my earnest money/check sent to them by which in good faith I did! And at that point my closing date was cancelled for one excuse after another. They are quick to blame weather, worker shortage, etc. I saw their issue as a lack of leadership from the front office to those on the ground I saw working. A clear lack of supervision from higher up. The sales guy, the lender and the onsite construction guy were the only ones I trusted. All others truly didn't care promising only in the end, only when they knew how hostile my review was going to be, told me "they'll make up for the inconvenience" I went through. When you cant convince a buyer with quality product and results, you bribe them. I didn't take the bait and have the moral courage to put out there what I'm writing here. Approach KB with extreme caution, I'm not the only one this has happened to. Do your due diligence. I'm day to day with my new place a certain upgrade from the townhome I had in IL, but I just pray that small things I've noticed in workmanship and so forth, while not earth shattering, aren't signs of what might come later. Time will tell. ... More

We got a lot of emails for other buyers from the loan people.

KB Home was the best experience in buying my first home. I had ti opportunity to choose every detail and make my home unique. From start to finish, every process was done professionally. Everyone was on top of everything to make sure my home turn out, my dream home.

Perfect, satisfying, I hv great experience with kb homes

Building a home can be super stressful but choosing a KB home has been one of the best choices we made. Q met and exceeded all expectations and kept us up to date and answered all questions we had during the building process. This is someone that cares beyond of his daily duties at work.

I love my new KB home but the responsiveness to issues that should have been resolved is horrible. Please continue to work on customer service after the house is sold.

Our sale person Kelly has a great personality and very helpful on purchasing our new home made the family feel comfortable with all the questions the family had to ask. Michael our inspector was very helpful with the family went over all the things to know about the house and checking all appliances ,electrical and plumbing Both Kelly and Michael answer all the things we need to know and responsive when needed Thanks you kb homes and people involved with our journey on purchasing our new home.

Mike (Realestate sales rep) and Donnie (superintendent) over at SageGlen LasVegas are phenomenal professionals who assisted I making the building process so seamless. We are very appreciative and fortunate to have had these gentlemen be part of our process; my wife and I enjoyed every step. We cannot thank them enough as well as KB as a whole. Thank you all for your shear dedication and commitment to establishing not just partnership but rather a meaningful relationalship with us. Very happy with our mew home!

Rita from Sales was great as was Mike from the construction team. However the mortgage team was not great and the warranty guys just stink. But bottom line, headaches aside we love our new home.

Stressful, arduous experience building a new home with KB - sub par contractors - sub par Project Managers who didn’t know how to manage a job and the result is a sub par home which I will have to already update and renovate. What should have been an exciting time in my life turned out to be anything but with me having to micro-manage them and beg for the job to be done right - mistake after mistake cost valuable time - took 15 months to get into the house.

The process are very smooth .

The time to build was too long for the size of the house. The quality of work is horrible. The neighborhood has a lot of self centered residents Wish I would have known. I would have looked elsewhere

This was a very scary situation buying a home but KBHOMES made it so much easier

The entire process has been GREAT! From the Sales Team (Theo),Design Center (Jacqueline), Construction Supervisor (David), Loan Dept (Sonya), KB HOMES follow up (Nicole). All have made the process less stressful. I would HIGHLY RECOMMEND KB Homes to anyone in the market. Great home at Great price and Great location!

My KB team..Dario, Alex and Joe was awesome! Very knowledgeable, explained the process with each new phase! I was kept updated and informed from contract to move in! Love my new KB home!

This is my first house, so everything is new to me but Jason is always help me and nice.

I closed Feb 28,2023, I did not move physically till April 17, and my water bill is $300. The house is not yet 100 % completed till today April 18,2023. Windows and door screens are not yet installed, laundry room is only 90% completed, garage entry door knob was installed backward , lights outside and front door are wrong in accordance with the upgrades, garage door is still dirty, numerous of over painted edges. Its over price. They forced us to close even its not ready, not even close to the promise of the term”RTM” ready to move. Floors are dirty.

Overall great experience. KB Home buying was smooth and easy. From the loan, to insurance, to title company, everything was from KB which made the whole process easy.

We are finally in our home. For the most part we are very satisfied. There were minor areas that needed attention but because of the good construction supervisor Andrew they have been taken care of. The house is nice and KB built a good house.

Good and very nice community

I like KB home , the reason that , from the beginning to the end, they communicated with me by phone and email ever step , when they build my house. The entire house is beautiful. The only thing I do not like is from the outside when I look at it . All of the house have different designs that may decrease the house value until you get in the house it self to see the inner beauty.

Ben made our new experience buying a home wonderful. Always there to answer all our questions and concerns. We have had a wonderful time buying our new home. Thanks KB homes we have told all our friends of this smooth and pleasant experience.

Overall great experience and I will be building another home with KB when the time is right!

Precisely handled by builder from the day one to the closing.

Great working with real professionals.