KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10642 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great Team
- Maria T.
- Verified HomeBuyer
- January 15, 2021
- Rohnert Park, CA
All the staff that we worked with were all knowledgeable, pleasant and super helpful. Keep it up KB Home’s Team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The team building the home was very responsive with anything and everything throughout the process of the build.
- Frank A.
- Verified HomeBuyer
- January 15, 2021
- Tucson, AZ
You are in great hands with the team. They will take care of you and always respond promptly to calls and text. Any concerns that have been brought up they immediately take action.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful Team
- Hac P.
- Verified HomeBuyer
- January 14, 2021
- Bonney Lake, WA
KB homes was wonderful to work with. The entire team, sales, design, loan, and construction superintendents were awesome to work with. Jose provided updates weekly wirh pictures! Ikaika and Jeff are personable and made us feel very comfortable whenever we visited our house under construction. All around what a fantastic experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer Service is top notch
- Uy C.
- Verified HomeBuyer
- January 14, 2021
- Irvine, CA
The customer service from the sales staff to the construction crew have made this a great buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
LOVE our new KB Home!
- Judith F.
- Verified HomeBuyer
- January 14, 2021
- Castle Rock, CO
The BEST Saleslady, Construction Manager/Supervisor and the quality of the home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Johnny, Bryan, Jim were all very helpful and responded quickly
- Carol T.
- Verified HomeBuyer
- January 14, 2021
- Clermont, FL
Johnny, Bryan, Jim were all very helpful and responded quickly whenever I had a question or problem.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Modern style,Spacious & well build.
- Rosalinda P.
- Verified HomeBuyer
- January 14, 2021
- Las Vegas, NV
Modern style,Spacious & well build.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Michael P.
- Verified HomeBuyer
- January 14, 2021
- SIMI VALLEY, CA
Working with KB homes was really pleasant. I grew up in a home built by KB, and am proud to now own one for myself. From my salesperson to the foreman, all of my concerns were immediately addressed. The craftsmanship of my new home is top notch, and would absolutely recommend KB to my friends and family looking for a new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome customer service — Marcy, John & Aaron
- Eric L.
- Verified HomeBuyer
- January 14, 2021
- Henderson, NV
Highly recommend the Henderson team. Marcy, John and Aaron are awesome. Give them a $$ bonus!!! Seriously! Well deserved.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Our Sales Representative Debra was amazing she went out of her
- Kevin R.
- Verified HomeBuyer
- January 14, 2021
- Rohnert Park, CA
Our Sales Representative Debra was amazing she went out of her way to ensure we were satisfied with everything about this experience, from start to even after we were in our house, she fought to make sure that we were 100% satisfied with our new home, and given that this was in a COVID year and all the perils and delays, she was amazing, we couldn't be more thrilled with our home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The people I worked with
- Debra C.
- Verified HomeBuyer
- January 14, 2021
- Las Vegas, NV
It was a very enjoyable experience from the sales lady to the design center and to the supervisor that does the walk through with you all were very helpful I love my new home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Eddie, Nathan, and Janice has been really helpful and approachable
- Yang M.
- Verified HomeBuyer
- January 14, 2021
- Irvine, CA
Eddie, Nathan, and Janice has been really helpful and approachable during the whole process. Eddie is always willing to help me solve any problem I have. Nathan is always there to smoothen any imperfections of the house and he did a wonderful job building it. Although there are still some issues with the house that still need to be solved with the customer service such as the cabinet hinges, flooring issue, falling paint in the master closet, and some sealant needs to be improved, the overall experience is enjoyable and the effort from both Eddie and Nathan is greatly appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Willingness to go above and beyond
- Eric C.
- Verified HomeBuyer
- January 13, 2021
- Fontana, CA
We had a great experience with Sarah and Rodger. They really took the time to help us out and as first time home buyers that was very much appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Only problem in the Vail area is wind and the dryer vents are
- Richard P.
- Verified HomeBuyer
- January 13, 2021
- Vail, AZ
Only problem in the Vail area is wind and the dryer vents are very noisy
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - While the process took longer than we were originally quoted,
- Felice W.
- Verified HomeBuyer
- January 13, 2021
- Houston, TX
While the process took longer than we were originally quoted, it's been worth the wait.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
No drama
- Lavinia H.
- Verified HomeBuyer
- January 13, 2021
- San Antonio, TX
The process was very smooth. I have zero complaints. Loving my new home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Easy and streamlined experience
- Anonymous
- Verified HomeBuyer
- January 13, 2021
- Sacramento, CA
Easy and streamlined experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Really love our home and thank you
- Norberto S.
- Verified HomeBuyer
- January 13, 2021
- North Las Vegas, NV
Really love our home and thank you
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Exceptional Sales Reps and Attention to the Customer
- Isaac S.
- Verified HomeBuyer
- January 13, 2021
- San Antonio, TX
As a first time homebuyer I could not be more impressed with the process of buying a home from KB Homes. From start to finish they are there with you every step of the way! I highly recommend any first time homebuyer to make KB Homes their first choice.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB home is #1
- Paul G.
- Verified HomeBuyer
- January 13, 2021
- Fontana, CA
Can’t go wrong with KB home! Great customer service, huge selection of optional upgrades and great workmanship. Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great communication
- Rene R.
- Verified HomeBuyer
- January 13, 2021
- Fresno, CA
Everyone from the sellers office to the studio to the builders were great and everyone stayed in communication
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Everyone was friendly and great to work with.
- Candice W.
- Verified HomeBuyer
- January 13, 2021
- Murrieta, CA
Everyone was friendly and great to work with. From the loan officer, to sales, to the showroom, to construction, they were all very helpful and seem to love their jobs and working for KB.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great value, I Love my stylish new KBHome
- Evelyn N.
- Verified HomeBuyer
- January 12, 2021
- Marana, AZ
From the extremely attentive salesperson and loan officer..Elaine and Phil, to the follow up and caring nature of the construction and customer care team, I couldn't be more pleased with KB Homes. I have purchased new homes in the past, and this was by far the best experience I have had all along the way. Thanks! I Love my home, and the overall value and stylish options.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Truly memorable experience KB homes professionals.
- Maria B.
- Verified HomeBuyer
- January 12, 2021
- Santa Clarita, CA
Truly memorable experience KB homes professionals...Katrina H and Becky B delivered my beautiful home by my desired date...the most amazing birthday surprise during such unprecedented times. Construction team top notch!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Trustworthy and well thought out approach to business
- Samuel O.
- Verified HomeBuyer
- January 12, 2021
- Loveland, CO
The overall experience of Buying a KB home was very smooth from start to finish. We did the financing and even got the homeowners insurance through KB home simply because they have such well integrated systems. We are really excited to have such a well built home for the value.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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