Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10642 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10642 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - The staff at Paseo Del Mar are friendly and make themselves available

  • Jenny O.
  • Verified HomeBuyer
  • January 12, 2021
  • Irvine, CA

The staff at Paseo Del Mar are friendly and make themselves available to you as much as possible. They are not only knowledgeable but also mindful of the concerns buyers have.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - At the beginning I was worried because the bad reviews they had

  • ASHLEY J.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

At the beginning I was worried because the bad reviews they had years ago so I took the chances and it turned out great thank you KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything is working out.

  • Patrick B.
  • Verified HomeBuyer
  • January 12, 2021
  • Menifee, CA

Everything is working out. I'm happy with the experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Comunication

  • Jose C.
  • Verified HomeBuyer
  • January 12, 2021
  • Maricopa, AZ

They are amazing, I am really happy with my house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick Build! High Quality!

  • Chadd C.
  • Verified HomeBuyer
  • January 12, 2021
  • Menifee, CA

We had a great experience buying our first home and have been nothing but pleased with the process and communication

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Had a great experience with the sales staff and the construction

  • Mark W.
  • Verified HomeBuyer
  • January 12, 2021
  • Kyle, TX

Had a great experience with the sales staff and the construction manager took care of all my issues I had with the house. Really pleased with the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Being the first owner is priceless.

  • Jeffrey S.
  • Verified HomeBuyer
  • January 12, 2021
  • Riverside, CA

I’ve watched many renovation shows where the homeowner ran into unexpected expenses when renovating their home. Being the first owner means you know the home is built to code and nobody cut any corners. You’ll save money in the long run because your house was built right the first time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes

  • Rebeca E.
  • Verified HomeBuyer
  • January 12, 2021
  • Houston, TX

Customer satisfaction is their #1 goal! They're with you every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Purchasing process was very smooth.

  • Xiaoyi Q.
  • Verified HomeBuyer
  • January 12, 2021
  • Irvine, CA

Purchasing process was very smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The service was great.

  • John O.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

The service was great. The building materials was great. The price for the home was a good price. Wish could of been at least a little more discount would been excellent but over all good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone I have worked with has been great.

  • Owen N.
  • Verified HomeBuyer
  • January 12, 2021
  • Leander, TX

Everyone I have worked with has been great. This is my first home to own, so it has been a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very professionals, great customer service, and communication!

  • Irma O.
  • Verified HomeBuyer
  • January 12, 2021
  • Winter Haven, FL

I wanted to share and thank KB homes and especially the builders for the hard work they put together to accomplish our new Dream House in Lake Lucerne that we are very proud of it. As a first-time homeowner moving from Puerto Rico. I purchased the build to contract home while being deployed in California. And made it so much easy and simple. Especially when the pandemic started in April everything was done virtual including the showroom. The builder’s project manager was very professional, amazing and, would go out of his way to assist us through the pre-construction virtual meeting with our ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism

  • Bau T.
  • Verified HomeBuyer
  • January 12, 2021
  • Fresno, CA

KB Homes is so professional and attentive to our needs. They truly made us feel special and valued customers. I’m so glad we chose to work with them on building our first brand new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Price is affordable & VERY FRIENDLY staff

  • Rainier M.
  • Verified HomeBuyer
  • January 12, 2021
  • Las Vegas, NV

Price is affordable & VERY FRIENDLY staff

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The updates with pictures of the progress on the house

  • Julio B.
  • Verified HomeBuyer
  • January 12, 2021
  • Corona, CA

KB home is was amazing throughout the process. I am a first time home buyer and I could had not chosen anything better than KB home as my first home purchase. I got constant updates on how the house was coming along. Nothing beats seeing your dream home being built right in front of your eyes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very responsive on any requests.

  • Ziyu H.
  • Verified HomeBuyer
  • January 12, 2021
  • San Jose, CA

Very responsive on any requests. Customer service very nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Provide Excellent customer service and build your dream home!!!

  • Joshua D.
  • Verified HomeBuyer
  • January 12, 2021
  • Manteca, CA

Provide Excellent customer service and build your dream home!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Highly recommend purchasing a home through KB.

  • Alexandra L.
  • Verified HomeBuyer
  • January 12, 2021
  • Harbor City, CA

Highly recommend purchasing a home through KB. Joe and Hector made the process easy and enjoyable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Location and Community

  • Darshan S.
  • Verified HomeBuyer
  • January 12, 2021
  • San Jose, CA

Why buy a 30-40 year old house when you can get a brand new one at lesser/same price. A wide array of products available from condos to townhomes to single family homes. The community at Communication Hills is young and active with a lot of folks going out on walks late in the night with pets and children (safe neighborhood). Material quality is good and customer service post move in is amazing too.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great people and great value!

  • Brett R.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

Sales people and construction manager are top notch, very attentive to any concerns we had.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From selecting a plot to completing the house KB homes has amazing

  • Myrna A.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

From selecting a plot to completing the house KB homes has amazing customer service. We would whole heatedly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome Builder that made sure the entire process was smooth

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2021
  • Houston, TX

Awesome Builder that made sure the entire process was smooth and kept us updated on the status of our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Friendly and responsive

  • Lori V.
  • Verified HomeBuyer
  • January 12, 2021
  • Palm Coast, FL

This is the first time I have built a new home. I have enjoyed it so far and any issues that I have had have been resolved quickly. KB folks on site have been friendly and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB was very attentive to all of our questions and took the time

  • Michael S.
  • Verified HomeBuyer
  • January 12, 2021
  • Perris, CA

KB was very attentive to all of our questions and took the time to walk us through our options for purchase with no hassle. Mick was with us from build to move-in and beyond and Pam made sure we were getting the best service and attention!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The builder used good quality materials.

  • Olubunmi A.
  • Verified HomeBuyer
  • January 12, 2021
  • Conroe, TX

The builder used good quality materials.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5