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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10654 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10654 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

The people I worked with

  • Debra C.
  • Verified HomeBuyer
  • January 14, 2021
  • Las Vegas, NV

It was a very enjoyable experience from the sales lady to the design center and to the supervisor that does the walk through with you all were very helpful I love my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Eddie, Nathan, and Janice has been really helpful and approachable

  • Yang M.
  • Verified HomeBuyer
  • January 14, 2021
  • Irvine, CA

Eddie, Nathan, and Janice has been really helpful and approachable during the whole process. Eddie is always willing to help me solve any problem I have. Nathan is always there to smoothen any imperfections of the house and he did a wonderful job building it. Although there are still some issues with the house that still need to be solved with the customer service such as the cabinet hinges, flooring issue, falling paint in the master closet, and some sealant needs to be improved, the overall experience is enjoyable and the effort from both Eddie and Nathan is greatly appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Willingness to go above and beyond

  • Eric C.
  • Verified HomeBuyer
  • January 13, 2021
  • Fontana, CA

We had a great experience with Sarah and Rodger. They really took the time to help us out and as first time home buyers that was very much appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Only problem in the Vail area is wind and the dryer vents are

  • Richard P.
  • Verified HomeBuyer
  • January 13, 2021
  • Vail, AZ

Only problem in the Vail area is wind and the dryer vents are very noisy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - While the process took longer than we were originally quoted,

  • Felice W.
  • Verified HomeBuyer
  • January 13, 2021
  • Houston, TX

While the process took longer than we were originally quoted, it's been worth the wait.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No drama

  • Lavinia H.
  • Verified HomeBuyer
  • January 13, 2021
  • San Antonio, TX

The process was very smooth. I have zero complaints. Loving my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Easy and streamlined experience

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2021
  • Sacramento, CA

Easy and streamlined experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Really love our home and thank you

  • Norberto S.
  • Verified HomeBuyer
  • January 13, 2021
  • North Las Vegas, NV

Really love our home and thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Sales Reps and Attention to the Customer

  • Isaac S.
  • Verified HomeBuyer
  • January 13, 2021
  • San Antonio, TX

As a first time homebuyer I could not be more impressed with the process of buying a home from KB Homes. From start to finish they are there with you every step of the way! I highly recommend any first time homebuyer to make KB Homes their first choice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home is #1

  • Paul G.
  • Verified HomeBuyer
  • January 13, 2021
  • Fontana, CA

Can’t go wrong with KB home! Great customer service, huge selection of optional upgrades and great workmanship. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication

  • Rene R.
  • Verified HomeBuyer
  • January 13, 2021
  • Fresno, CA

Everyone from the sellers office to the studio to the builders were great and everyone stayed in communication

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everyone was friendly and great to work with.

  • Candice W.
  • Verified HomeBuyer
  • January 13, 2021
  • Murrieta, CA

Everyone was friendly and great to work with. From the loan officer, to sales, to the showroom, to construction, they were all very helpful and seem to love their jobs and working for KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value, I Love my stylish new KBHome

  • Evelyn N.
  • Verified HomeBuyer
  • January 12, 2021
  • Marana, AZ

From the extremely attentive salesperson and loan officer..Elaine and Phil, to the follow up and caring nature of the construction and customer care team, I couldn't be more pleased with KB Homes. I have purchased new homes in the past, and this was by far the best experience I have had all along the way. Thanks! I Love my home, and the overall value and stylish options.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Truly memorable experience KB homes professionals.

  • Maria B.
  • Verified HomeBuyer
  • January 12, 2021
  • Santa Clarita, CA

Truly memorable experience KB homes professionals...Katrina H and Becky B delivered my beautiful home by my desired date...the most amazing birthday surprise during such unprecedented times. Construction team top notch!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trustworthy and well thought out approach to business

  • Samuel O.
  • Verified HomeBuyer
  • January 12, 2021
  • Loveland, CO

The overall experience of Buying a KB home was very smooth from start to finish. We did the financing and even got the homeowners insurance through KB home simply because they have such well integrated systems. We are really excited to have such a well built home for the value.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The staff at Paseo Del Mar are friendly and make themselves available

  • Jenny O.
  • Verified HomeBuyer
  • January 12, 2021
  • Irvine, CA

The staff at Paseo Del Mar are friendly and make themselves available to you as much as possible. They are not only knowledgeable but also mindful of the concerns buyers have.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - At the beginning I was worried because the bad reviews they had

  • ASHLEY J.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

At the beginning I was worried because the bad reviews they had years ago so I took the chances and it turned out great thank you KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything is working out.

  • Patrick B.
  • Verified HomeBuyer
  • January 12, 2021
  • Menifee, CA

Everything is working out. I'm happy with the experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Comunication

  • Jose C.
  • Verified HomeBuyer
  • January 12, 2021
  • Maricopa, AZ

They are amazing, I am really happy with my house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick Build! High Quality!

  • Chadd C.
  • Verified HomeBuyer
  • January 12, 2021
  • Menifee, CA

We had a great experience buying our first home and have been nothing but pleased with the process and communication

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Had a great experience with the sales staff and the construction

  • Mark W.
  • Verified HomeBuyer
  • January 12, 2021
  • Kyle, TX

Had a great experience with the sales staff and the construction manager took care of all my issues I had with the house. Really pleased with the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Being the first owner is priceless.

  • Jeffrey S.
  • Verified HomeBuyer
  • January 12, 2021
  • Riverside, CA

I’ve watched many renovation shows where the homeowner ran into unexpected expenses when renovating their home. Being the first owner means you know the home is built to code and nobody cut any corners. You’ll save money in the long run because your house was built right the first time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes

  • Rebeca E.
  • Verified HomeBuyer
  • January 12, 2021
  • Houston, TX

Customer satisfaction is their #1 goal! They're with you every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Purchasing process was very smooth.

  • Xiaoyi Q.
  • Verified HomeBuyer
  • January 12, 2021
  • Irvine, CA

Purchasing process was very smooth.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The service was great.

  • John O.
  • Verified HomeBuyer
  • January 12, 2021
  • San Antonio, TX

The service was great. The building materials was great. The price for the home was a good price. Wish could of been at least a little more discount would been excellent but over all good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5