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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10654 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10654 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

superintendent was outstanding and took care of any concerns i had, and was always availabe

  • Randy B.
  • Verified HomeBuyer
  • January 08, 2021
  • Magnolia, TX

i picked a day that i would be home and the warrenty dept sent all subs requested in the time slot requested and they took care of all problems

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall excellent experience

  • David L.
  • Verified HomeBuyer
  • January 08, 2021
  • Roseville, CA

If you had asked me if I were to be a KB home owner five years ago, I would have said you're joking. It seems KB Home has performed a complete 180, possibly by hiring new blood, but the upgrades and overall experience was as best as one would hope, especially being a new home buyer. Weekly updates by our agent Josh, was nothing short of impressive. To see our home progress week-by-week was quite the experience and added to our overall excitement in moving into our new home. Even though my wife and I visited the design studio 5-6 times, the staff (Allison) was absolutely the most patient and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This entire experience was a God Send for us during this time

  • John C.
  • Verified HomeBuyer
  • January 07, 2021
  • Lancaster, CA

This entire experience was a God Send for us during this time of Pandemic. The building Superintendents Jose and Dennis went the extra mile for us as well as Natasha, Sonia and Diana with financing and Customer Satisfaction at our site. The design center agents also made this a memorable experience for my family and I as this was our first new home purchase from the ground up. I will definitely recommend family and friends to KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommend KB Home

  • Allison E.
  • Verified HomeBuyer
  • January 07, 2021
  • Fort Worth, TX

As a first time homebuyer, KB Home made my first experience enjoyable and exciting! I picked out pieces at the KB Design Studio that fit my style, sat back, and watched my first home come together. KB took care of any issues along the way making the process stress free. I am happy KB uses top recognized brands for all products and love that they build energy efficient homes. I highly recommend to use KB Home as your home builder.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience!

  • Sammie B.
  • Verified HomeBuyer
  • January 07, 2021
  • Prosper, TX

Great experience! Love our home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Angie A.
  • Verified HomeBuyer
  • January 06, 2021
  • Bastrop, TX

It was a complete pleasure working with KB homes from the very start and continued today a couple months after our closing date. I felt in the loop and had an idea what was happening the entire time our house was being built. I would like to give a shout out to Garrett the on site Superintendent. He has been extremely helpful throughout the entire process and really made us feel like we were a part of our home being built. He also has been extremely responsive to any questions and or requests we have had, including follow up after we moved in. I have recommended KB Homes to several of my ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value for the price paid

  • Eileen R.
  • Verified HomeBuyer
  • January 06, 2021
  • Patterson, CA

We had a great experience with everyone we worked with at KB, from our sales person, construction superintendent, Loan processing personal and customer care team. Everyone worked together seamlessly. We are very happy with our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Focused Builder

  • Travis W.
  • Verified HomeBuyer
  • January 06, 2021
  • Aurora, CO

Simply outstanding, KB Home Builders know that this is a major purchase, the communication, the responsiveness, just really well done in all aspects!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Thankful to have my house built by KB Homes

  • Peter B.
  • Verified HomeBuyer
  • January 06, 2021
  • Lakeland, FL

Thankful to have my house built by KB Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very effective and efficient process, great customer service throughout the entire process

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2021
  • Elk Grove, CA

This was my first experience purchasing a home with KB Sheldon Terrace. Everyone was very helpful and informative each step of the way - from the sales counselors to our mortgage lender near closing. We also received superb customer service after our home closed. I'm very glad I purchased a home with KB!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - With this being our first home purchase.

  • Adan H.
  • Verified HomeBuyer
  • January 05, 2021
  • Salinas, CA

With this being our first home purchase. We didn't know what to expect, we had alot of questions. We are so glad we went with KB because they were always there for us. Thank you so much KB and your wonderful staff.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home!

  • Dane Y.
  • Verified HomeBuyer
  • January 05, 2021
  • Roseville, CA

The whole KB team was wonderful and responsive to all our questions and queries, shout out to Karen, Tony and Guy for being the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The entire team went above and beyond my expectations.

  • Heather g.
  • Verified HomeBuyer
  • January 05, 2021
  • Converse, TX

The entire team went above and beyond my expectations. From John in sales, Linda the loan writer, and Bill the construction manager. I was very impressed and happy with the journey I made with KB team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Dennis and Natacha were a great resource!

  • Jordan T.
  • Verified HomeBuyer
  • January 05, 2021
  • Lancaster, CA

Dennis and Natacha were a great resource! So helpful and willing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Living B.
  • Verified HomeBuyer
  • January 05, 2021
  • Aurora, CO

KB Home stayed on top of everything. Kept us updated and addressed any issues promptly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great location and.wonderful staff to work with.

  • Joey C.
  • Verified HomeBuyer
  • January 05, 2021
  • Las Vegas, NV

Quality of workmanship.and.attention to.detail makes.this.company shine!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - All the employees are wonderful and helpful

  • Analee V.
  • Verified HomeBuyer
  • January 05, 2021
  • Fontana, CA

All the employees are wonderful and helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very friendly, welcoming, and responsive time to any questions

  • Jonelyn R.
  • Verified HomeBuyer
  • January 05, 2021
  • Perris, CA

Very friendly, welcoming, and responsive time to any questions was very quick

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I really enjoyed the entire process, from initial purchase of

  • Jin L.
  • Verified HomeBuyer
  • January 05, 2021
  • San Marcos, CA

I really enjoyed the entire process, from initial purchase of selecting lots to financing the loan and final walk through and to final move-in. Nicole and Chris are very helpful and patience to answer my questions. They even offer to do the touch up after move-in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB follows thru with what they promise.

  • Geoffrey G.
  • Verified HomeBuyer
  • January 05, 2021
  • Marana, AZ

Excellent customer care. Competitive builder incentives for the times.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my KB Home

  • Marie S.
  • Verified HomeBuyer
  • January 05, 2021
  • North Las Vegas, NV

This was an amazingly enjoyable home buying experience. The staff from my salesperson Travis, loan officers Gina and Tracy and the general contractor Jesse kept me informed and I did not have any surprises or disappointments. KB having their design center visit as part of the process was awesome. It was there that I got to personalize and create my beautiful home with the help of Lindsey and Penny. It was there also where I saw the top quality of the materials that would be put into my home. Love my home and.this spacious and mountain view Saddlebrook community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Hassle free buying

  • Micah L.
  • Verified HomeBuyer
  • January 05, 2021
  • Magnolia, TX

I told them what I wanted and expected and they met every milestone that they had. We love our new KB home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I am very satisfied with my new home.

  • Erika C.
  • Verified HomeBuyer
  • January 05, 2021
  • Houston, TX

I am very satisfied with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The time taken to make sure we understood the process of our house being built/lending process.

  • Yenifer A.
  • Verified HomeBuyer
  • January 05, 2021
  • Henderson, NV

Staff is very kind and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Greg and JR

  • Nicholas K.
  • Verified HomeBuyer
  • January 05, 2021
  • Winchester, CA

Easy and not scary at all

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5