KB Home Reviews

It was a great experience

Site staff are nice but workmanship of garage floor are poor. External drain pipe keep defect and not fix well

Close to perfect but once we moved in the responsiveness to issues stop. I’ve never heard from the manager. Hire a 3rd party inspector before closing to get the import bigger stuff taking care of before moving in. Overall the staff I worked with on day to day are amazing. (Loan officer & sales are amazing)

We loved our house and all the people that were involved to make this happened, everything was more than great.

Ian have been excellent and attentive on all our needs. Jan is awesome! Also Curtis is very patience and helpful. Thank you KB for great employee

We love our new home. Everything is perfect.

Mr. Bill was and still is great.

Had worst experience with KB. The build quality is poor. The things they promised were not done before closing. Now we will have to follow up and wait on things. We felt like as if we are buying an old house. Lots of textures and paints were not properly done. Lots of damages to cabinets. If we asked them to fix before closing they were not ready to do it and we were forced to close and get them fixed after closing. Really not worth the price we paid for.

If we could give 10 stars we would! Jordan & Kat are the best! They went above and beyond in working with us and our Realtor to get the best price and options available at the time. They also sent weekly email updates and called or text us with updates. Took about 10 months from signing to receiving our keys. Weekly updates as well as in person meetings went well. Nik our KB Foreman was EXCELLENT and above and beyond for customer service. Any requests we had he completed in a timely manner. There was nothing Nik could not do or any of his crew. Nik has always responded to us via call or text or in person. Thanks to Jordan, Kat and Nik for our new KB HOME. Thanks, Robert & Emily ... More

The KB Construction crew is very hardworking and responsive to issues! They have a ton of work on their hands at all times and can still find the time ensure all homebuyer needs are satisfied. They also reach out to make sure that tasks are finished when workers are sent to complete tasks.

Excellent process from start to finish. Home is high quality and the service was top-notch.

The Sales team update with me weekly and never skip the routine. the quality of the home is exactly what I expect. I have an excellent experience with KB Home !

I love KB Home because of their employees Rolanda, LaTanya, and Tito. They are so kind and helpful. They made the home buying experience so fun! They respond so quickly. They always make sure everything with our house is okay. And most importantly, that make us feel at home.

Thanks to the sails associate my home purchase experience was an effortless experience. She assisted me in every step of the purchasing process

The sales man was horrible, the title company and closing was horrible. The window washers came and told me they didn't finish and said they'd be back, they haven't come back. I've requested about 3 times now when they're coming back, still not back. After 3 week review I was told the painters would be back, they're still not back also.

almost two months after receiving the house I still have a to-do list that no one fixed... It seems that things have changed quite a bit with the importance of the client.

My customer service rep Jodi & superintendent Daniel were excellent, they were both very responsive, they got issues resolved in a timely manner!

wonderful design, good quality, and well provided service

Jeff, Daniel , Paula and Belinda turned a frustrating buy into a very good buy due to there professionalism and caring attitude towardsour needs. They completely saved the day when they took over our loan. I"ve never had anything but good things to say about these four individuals.

A proud moment. Thanks KB !! A special thanks to Mrs Gina S, Debra G, Amber C, Caesar They help make it all possible.

some things were sloppy on the build, wall was not done very well , bricks not aligned some bricks chipped, light on the porch painted over , stucco splattered on the wall of the yard and some splattered on front of the house and painted over. water pressure not very good.

Great process and would suggest anyone use KB

is quite a great person to work with, he updated us at every moment whenever there's a change or improvements done on the structure, was able to accommodate requests for improvement within specifications

It was an amazing experience. Team was very helpful and knowledgeable. It was completely stress free process.

Agents are great and make the experience very pleasant.