Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 10654 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

10654 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Everyone

  • Tailynne P.
  • Verified HomeBuyer
  • January 05, 2021
  • Santa Clarita, CA

Very great overall great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Experience

  • Shujie C.
  • Verified HomeBuyer
  • January 05, 2021
  • Irvine, CA

Eddie Liu help me a lot

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This is the second house we bought with KB.

  • Howard H.
  • Verified HomeBuyer
  • January 05, 2021
  • San Jose, CA

This is the second house we bought with KB. Both times the experience was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ease of designing and purchasing home

  • Jacalyn L.
  • Verified HomeBuyer
  • January 05, 2021
  • Jacksonville, FL

This is the 2nd time I have used KB Homes to build a home! When the process began, we were living in North Georgia. Everyone was very flexible in being able to schedule appointments. The design center is one of my favorite things because it allows you to make your home exactly what you are looking for. The building process was very easy and the building superintendent, Fidel, is awesome! He was available to answer any questions and since closing, he has handled all issues we have had.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team!

  • Mark U.
  • Verified HomeBuyer
  • January 05, 2021
  • Surprise, AZ

Loved working with Eric and Robert

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great process start to finish, but so glad we're at the finish

  • Trevor M.
  • Verified HomeBuyer
  • January 05, 2021
  • Leander, TX

Great process start to finish, but so glad we're at the finish and living in our home! Great sales, customization, lending, and closing process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The best customer service once i walked through the door at the

  • Jordan B.
  • Verified HomeBuyer
  • January 05, 2021
  • Henderson, NV

The best customer service once i walked through the door at the model home office with Vanessa. Great experience with the entire staff at the deign studio. And such a smooth and easy process with the loan officer Mike. I couldn’t have asked for a more better experience that what I’ve received with choosing to go with KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Leonel S.
  • Verified HomeBuyer
  • January 05, 2021
  • Redlands, CA

KB were great. Everyone gave great customer service and were a call away.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great sales, great customer service, enjoy the new home, thank

  • yuan L.
  • Verified HomeBuyer
  • January 05, 2021
  • Irvine, CA

Great sales, great customer service, enjoy the new home, thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent sales representatives,loan representative,and construction personnel.

  • Guadelupe C.
  • Verified HomeBuyer
  • January 05, 2021
  • San Antonio, TX

I would highly recommend them to purchase a K B home. K B gives you more sq. Footage for your money.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great communication between me buyer and kb

  • Phillip G.
  • Verified HomeBuyer
  • January 05, 2021
  • San Antonio, TX

Great communication between me buyer and kb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience overall

  • Joseph K.
  • Verified HomeBuyer
  • January 05, 2021
  • Palm Coast, FL

Quality home delivered as promised.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a smooth process even with Covid.

  • Cheri T.
  • Verified HomeBuyer
  • January 05, 2021
  • Kyle, TX

It was a smooth process even with Covid.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Quality services promised and delivered

  • Brianna S.
  • Verified HomeBuyer
  • January 05, 2021
  • Richmond, TX

Quality services promised and delivered

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Emmanuel V.
  • Verified HomeBuyer
  • January 05, 2021
  • Groveland, FL

From the day we walked to the door until the day we signed close the home was a smooth ride. The Wilson State team was very attentive and helpful during the process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - As a whole is very good

  • Huajie L.
  • Verified HomeBuyer
  • January 05, 2021
  • Irvine, CA

As a whole is very good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes was there for me every step of the way

  • Rosemarie C.
  • Verified HomeBuyer
  • January 05, 2021
  • Roseville, CA

KB Home Builders are awesome, they build your home like they are doing it for family and they care. They are there to make sure you are happy with your home. After your purchase they will work out things that need attention by maintaining it for a period of time. while you are in the home they make sure everything is running right. They are around to check up on you and ask how things are going. I would recommend & refer KB homes to anyone looking to purchase a home. They use studio designs to personalize your dream home. It’s been a great experience. Thank you KB Builders for your personal ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I bought the house that I needed.

  • Rugwizamporo S.
  • Verified HomeBuyer
  • January 05, 2021
  • Manor, TX

I bought the house that I needed. I like mostly the living room. My kids, wife, and myself love our house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Design of the house was very nice

  • Adam F.
  • Verified HomeBuyer
  • January 05, 2021
  • Houston, TX

Any issues that you have with your home they immediately come and take care of them and that's a big plus for me

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service.

  • Janice W.
  • Verified HomeBuyer
  • January 05, 2021
  • Jarrell, TX

Love my new forever home! I looked at many builders floor plans and construction, available lots and communities before deciding to go with KB Homes. The floor plan and space are just what I wanted, The people working for KB are great, providing personal care and very prompt addressing any issues since I have moved in. I have had no problems with the home and am very please with my choice to buy from KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Made our first time buying a home easy!

  • Andres E.
  • Verified HomeBuyer
  • December 30, 2020
  • Perris, CA

Made our first time buying a home easy!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience was great.

  • Calandra M.
  • Verified HomeBuyer
  • December 25, 2020
  • Porter, TX

My experience was great. I’m loving my new home. It’s so comfy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication and options!

  • Veronica M.
  • Verified HomeBuyer
  • December 23, 2020
  • Bradenton, FL

We were very pleased with the homebuying process. We loved going to the design center to "dress up" our home, and the array of options was awesome. We also loved our construction site supervisor who was wonderful with communication and addressing small touch ups. Ultimately, we love our new home! The only thing that took us aback was how price increases can occur unexpectedly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience of purchasing house

  • Xian W.
  • Verified HomeBuyer
  • December 23, 2020
  • San Jose, CA

Great experience of purchasing house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great help from great people

  • Gabriel L.
  • Verified HomeBuyer
  • December 22, 2020
  • Aurora, CO

Very satisfied with everything

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5